If a problem occurs ...

If a problem occurs ...

Problem

Possible cause

Possible solution

 

 

 

Transmitter cannot be

Lock mode is activated

Deactivate the lock mode (see page 14).

operated, “Locked” appears on

 

 

the display panel

 

 

 

 

 

No operation indication

No mains connection

Check the connections of the mains cable.

 

 

 

No RF signal at the receiver

Transmitter and receiver are not

Synchronize the transmitter with the receiver

 

on the same channel

(see page 15).

 

If “RF Mute” additionally appears

Activate the RF signal (see page 14).

 

on the transmitter display:

 

 

RF signal is deactivated

 

 

 

 

Very weak RF signal at the

Transmission range is exceeded

Reduce the distance between receiver and

receiver

 

transmitter.

 

 

Reposition the antennas.

 

 

Increase the transmission power (see page 19).

 

 

Reduce the squelch threshold (see the

 

 

instruction manual of the receiver).

 

 

 

RF signal available,

No input signal at the transmitter

Check the audio level on the transmitter display

no audio signal at the receiver

 

(see page 7)

 

Very low input signal

Check the audio level on the transmitter display

 

 

(see page 7), increase the level of the input

 

 

signal or adjust the input sensitivity (see

 

 

page 19).

 

 

 

Audio signal has a high level of

Transmitter sensitivity is adjusted

Adjust the transmitter sensitivity correctly

background noise

too low

(see page 19).

 

 

 

Audio signal is distorted

If “AF PEAK” additionally appears

Adjust the transmitter sensitivity correctly

 

on the transmitter display:

(see page 19).

 

transmitter sensitivity is adjusted

 

 

too high

 

 

Receiver’s audio output level is

Reduce the audio output level of the receiver.

 

adjusted too high

 

 

 

 

If a problem occurs that is not listed in the above table or if the problem cannot be solved with the proposed solutions, please contact your local Sennheiser partner for assistance.

To find a Sennheiser partner in your country, search at www.sennheiser.com under “Service & Support”.

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