TROUBLESHOOTING

MACHINE/COPYING PROBLEMS

The following problems are related to the general operation of the machine and copying.

Problem

Cause and solution

Page

 

 

 

 

The machine is not plugged into a power outlet.

–

 

→ Plug the machine into a grounded outlet.

 

 

 

 

 

 

Power switch OFF.

12

 

→ Turn the power switch ON.

 

 

 

 

 

 

The POWER SAVE indicator is blinking.

12

 

→ Indicates that the machine is warming up. Copies cannot be

 

made until the machine has finished warming up.

 

 

 

 

 

The front cover or the side cover is not completely

–

 

closed.

 

→ Close the front cover or the side cover.

 

The machine does not operate.

The machine is in auto power shut-off mode.

 

 

 

 

→ In auto power shut-off mode, all lights are off except the POWER

12

 

SAVE indicator and ON LINE indicator. Press the [START] key

 

 

 

( ) to resume normal operation.

 

 

 

 

 

PAPER SIZE indicator is blinking.

 

 

→ A blinking PAPER SIZE indicator means that the size of paper

 

 

loaded in the tray is different from the paper size setting for the

 

 

tray. Change the paper size setting.

16

 

To clear the display, do one of the following:

 

 

•Use the [TRAY SELECT] key () to change the tray selection.

•Open and close the tray.

•Press the [CLEAR ALL] key ().

 

Select the correct original type for the original.

 

 

 

 

21

 

5

 

→ Select AUTO with the [AUTO/TEXT/PHOTO] key or press the

 

Copies are too dark or too light.

[Light] key ( ) and [Dark] key ( ) to manually select an

 

 

appropriate exposure.

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→ If the copy is too light or too dark even though AUTO was

 

 

 

 

 

selected with the [AUTO/TEXT/PHOTO] key, adjust the

 

 

 

 

automatic exposure level.

 

 

 

 

 

 

 

 

 

The original is not placed face up in the SPF or face down

 

 

 

Blank copies.

on the document glass.

18, 19

 

 

→ Place the original face up in the SPF or face down on the

 

 

 

 

 

 

 

document glass.

 

 

 

 

 

 

 

 

 

The original was not placed in the correct position.

18, 19

 

 

 

→ Place the original correctly.

 

 

 

 

 

 

 

 

 

 

 

 

An appropriate ratio was not used for the size of the

 

 

 

Part of the image is cut off or there

original and the size of the paper.

22

 

 

→ Press the [AUTO IMAGE] key to have the copy made using the

 

 

is too much blank space.

 

 

 

appropriate ratio for the original and paper.

 

 

 

 

 

 

 

 

 

 

 

 

 

The size of paper loaded in the tray was changed without

 

 

 

 

changing the tray's paper size setting.

16

 

 

 

→ Be sure to change the tray's paper size setting whenever you

 

 

 

 

 

 

 

change the size of paper loaded in the tray.

 

 

 

 

 

 

 

 

 

The paper is outside of the specified size and weight

13

 

 

 

range.

 

 

 

→ Use copy paper within the specified range.

 

 

 

Wrinkles appear in the paper or

 

 

 

 

Paper curled or damp.

 

 

 

the image disappears in places.

 

 

 

→ Do not use curled or crimped paper. Replace with dry copy paper.

 

 

 

 

–

 

 

During periods when the machine is not used for a long time,

 

 

remove the paper from the tray and store it in a dark place in a

 

 

 

 

bag to prevent moisture absorption.

 

 

 

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