TROUBLESHOOTING

Problem

 

Cause and solution

Page

 

 

 

 

Misfeed occurs.

47

 

To remove the misfeed, see "MISFEED REMOVAL".

 

 

 

 

 

 

The paper is outside of the specified size and weight

 

 

range.

13

 

Use copy paper within the specified range.

 

 

 

 

 

Paper curled or damp.

 

 

Do not use curled or crimped paper. Replace with dry copy paper.

 

 

During periods when the machine is not used for a long time,

 

 

remove the paper from the tray and store it in a dark place in a

 

 

 

bag to prevent moisture absorption.

 

 

 

 

 

Paper is not loaded properly.

14

 

Make sure the paper is properly installed.

 

 

 

 

 

 

Pieces of paper inside machine.

47

Paper misfeed.

Remove all pieces of misfed paper.

 

 

Too much paper is loaded in the tray.

 

 

If the stack of paper is higher than the indicator line on the tray,

14

 

 

remove some of the paper and reload so that the stack does not

 

 

 

 

 

exceed the line.

 

 

 

 

 

Some sheets of paper stick together.

14

 

Fan the paper well before loading it.

 

 

 

 

 

 

The guides on the bypass tray do not match the width of

 

 

the paper.

15

 

Adjust the guides to match the width of the paper.

 

 

 

 

 

The bypass tray extension is not pulled out.

15

 

When loading a large size of paper, pull out the extension.

 

 

 

 

 

 

The bypass paper feed roller is dirty.

60

 

Clean the roller.

 

 

 

 

 

 

Original(s) curled.

Original size not selected

The original size cannot be correctly detected if the original is

automatically.

 

curled or folded. Straighten the original.

 

(When the SPF is installed.)

The machine is directly exposed to sunlight.

 

Install in a location that is not exposed to sunlight.

 

 

 

 

 

 

42