TROUBLESHOOTING
Problem |
| Cause and solution | Page | |
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| Misfeed occurs. | 47 | ||
| → | To remove the misfeed, see "MISFEED REMOVAL". | ||
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| The paper is outside of the specified size and weight |
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| range. | 13 | ||
| → Use copy paper within the specified range. |
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| Paper curled or damp. |
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| → Do not use curled or crimped paper. Replace with dry copy paper. | – | ||
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| During periods when the machine is not used for a long time, | ||
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| remove the paper from the tray and store it in a dark place in a |
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| bag to prevent moisture absorption. |
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| Paper is not loaded properly. | 14 | ||
| → | Make sure the paper is properly installed. | ||
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| Pieces of paper inside machine. | 47 | ||
Paper misfeed. | → | Remove all pieces of misfed paper. | ||
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| Too much paper is loaded in the tray. |
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| → If the stack of paper is higher than the indicator line on the tray, | 14 | ||
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| remove some of the paper and reload so that the stack does not | ||
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| exceed the line. |
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| Some sheets of paper stick together. | 14 | ||
| → | Fan the paper well before loading it. | ||
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| The guides on the bypass tray do not match the width of |
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| the paper. | 15 | ||
| → Adjust the guides to match the width of the paper. |
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| The bypass tray extension is not pulled out. | 15 | ||
| → | When loading a large size of paper, pull out the extension. | ||
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| The bypass paper feed roller is dirty. | 60 | ||
| → | Clean the roller. | ||
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| Original(s) curled. | – | ||
Original size not selected | → The original size cannot be correctly detected if the original is | |||
automatically. |
| curled or folded. Straighten the original. |
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(When the SPF is installed.) | The machine is directly exposed to sunlight. | – | ||
| → | Install in a location that is not exposed to sunlight. | ||
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