Sharp AR-5316 manual 46

TROUBLESHOOTING

PRINTING PROBLEMS

In addition to this section, troubleshooting information can also be found in the README files for each of the software programs. To view a README file, see the "Software Setup Guide".

Problem	Cause and solution	Page
	The machine is set to off-line mode.	29
	→ Press the [ON LINE] key to turn on the ON LINE indicator.
	The machine is not correctly connected with your
	computer.	62
	→ Check both ends of the printer cable and make sure you have a
	solid connection. Try a known good cable. For information on
	cables, see "SPECIFICATIONS".
	Copy job is performed.	–
	→ Wait until the copy job is complete.
	The port setting is not correct.	Software
	→ Printing is not possible if the printer driver port setting is not	Setup
	correct. Set the port correctly.	Guide
The machine does not print.	Your machine is not selected correctly in the current
(ON LINE indicator does not blink.)	application for the print job.	–
	→ When choosing "Print" from the "File" menu located in
	applications, be sure you have selected "SHARP AR-5316"
	printer displayed in the "Print" dialog box.
	The printer driver has not been installed properly.
	→ Follow these steps to check and see if the printer driver is
	installed.
	1 Click the "start" button, click "Control Panel", click "Printers
	and Other Hardware", and then click "Printers and Faxes".	–
	(On Windows 95/98/Me/NT 4.0/2000, click the "Start" button,
	select "Settings" and then click "Printers".)
	2 The "SHARP AR-5316" printer driver icon is not shown.
	3 If the icon is shown but you still cannot print, the printer driver
	may not have been installed correctly. In this case, delete
	AR-5316 Software and then reinstall it.
	The tray size settings are not the same on the machine
	and in the printer driver.	16,
	→ Make sure that the same tray paper size is set on the machine
		Software
	and in the printer driver. To change the tray's paper size setting
		Setup
	on the machine, see the "CHANGING A TRAY'S PAPER SIZE
		Guide
	SETTING" or see the Software Setup Guide to change it in the
	printer driver.
The machine does not print.	The specified size of paper has not been loaded.	14
	→ Load the specified size of paper in the paper tray.
(ON LINE indicator was blinking.)

The PAPER SIZE indicator is blinking.

→When "Use close paper size (user program)" is disabled, the

PAPER SIZE indicator on the operation panel will blink. You can	16, 21
press the [TRAY SELECT] key ( ) to select a tray manually, or
load paper in the bypass tray and press the [ON LINE] key to
begin printing.
→ When "Use close paper size" is enabled, printing will take place	–
using a size of paper that is close to the size of the print image.

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