Problems and Solutions

Dialing and transmission problems

Problem

 

Solution

 

 

 

No dial tone when you

Make sure the handset cord is connected to the

pick up the handset or

 

correct jack. See Connecting the handset on page 10.

press the SPEAKER key.

 

 

 

Make sure that the telephone line is properly

 

 

connected to both the TEL. LINE jack and the wall

 

 

jack (see page 11).

 

Make sure that the telephone line is good.

 

 

 

Dialing is not possible.

Make sure the power cord is properly plugged into a

 

 

power outlet.

 

Make sure that the telephone line is properly

 

 

connected to both the TEL. LINE jack and the wall

 

 

jack (see page 11).

 

Make sure that the fax machine is set to the correct

 

 

dialing mode for your telephone line. See Dial mode

 

 

on page 11.

 

 

 

The power is on, but no

Make sure that the receiving machine has paper.

transmission takes place.

 

 

 

Make sure that the telephone line cord is plugged into

 

 

the TEL. LINE jack, and not the TEL. SET jack.

 

If the receiving machine is in manual mode with no

 

 

attendant, reception will not be possible.

 

Check the display for error messages.

 

• Pick up the handset and check for a dial tone. Dial the

 

 

receiving machine manually and make sure that it is

 

 

responding (you should hear a fax tone).

 

 

 

Nothing is printed at the

Make sure that the document for transmission is

receiving end.

 

placed face down in the feeder.

 

 

 

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