Problems and Solutions
A distorted image is | • | Noise on the telephone line may cause distortion. Try |
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received at the other end. |
| sending the document again. |
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| • | ECM mode (see page 48) will help prevent distortions | - |
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| Trouble9. | shooting | ||
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| due to line noise. Note that ECM mode must be | ||
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| turned on in the other machine as well. |
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| • | Make a copy of the document on your fax machine. If |
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| the copy is also distorted, your fax machine may need |
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| service. |
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Reception and copying problems
Problem |
| Solution |
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The fax machine doesn't | • | Make sure that the reception mode is set to FAX. If |
receive documents |
| you subscribe to a distinctive ring service, make sure |
automatically. |
| that the Distinctive Ring function is set to the correct |
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| ring pattern. If you do not subscribe to a distinctive |
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| ring service, make sure that Distinctive Ring is set to |
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| OFF SETTING. (See Distinctive Ring on page 74.) |
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The printing paper comes | • | Make sure that the document is loaded properly in the |
out blank when you try to |
| feeder of the transmitting machine. Make a copy or |
receive a document. |
| print a report to confirm the printing ability of your |
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| machine. |
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The received document is | • | Ask the other party to send higher contrast |
faint. |
| documents. If the contrast is still too low, your fax |
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| machine may need service. Make a copy or print a |
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| report to check your machine’s printing ability. |
| • | The toner cartridge may need replacement. |
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Dots appear at regular | • | The drum cartridge may be damaged. Replace the |
intervals on received |
| drum cartridge. |
documents and copies. |
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