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Sharp FO-3150 9. Troubleshooting, Problems and Solutions, Line error, TEL, LINE, Problem, Solution

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9. Troubleshooting

Problems and Solutions

If you have any problems with your fax, first refer to the following troubleshooting guide.

Line error

Problem		Solution

LINE ERROR appears in	A line error occurs when your fax machine cannot
the display.	communicate correctly with the other fax machine.
	The error is usually due to a problem on the phone
	line.
	Try the transaction again. If the error persists, check
	the following:
	•	Check the connection. The cord from the TEL.
		LINE jack to the wall jack should be no longer than
		six feet.
	• Make sure there are no modem devices sharing the
		same telephone line.
	•	Check with the other party to make sure their fax
		machine is functioning properly.
	•	Have your telephone line checked for line noise.
	•	Try connecting the fax machine to a different
		telephone line.
	•	If the problem still occurs, your fax machine may
		need service.

9. Trouble- shooting

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Contents

MODEL Page Introduction Automatic dialing Rapid Key Dialing: 10 numbers Speed Dialing: 99 numbers Memory size Paper tray capacity Halftone (grayscale) Compression scheme Input document size Automatic feeding: Important safety information Page Table of Contents 6. Special Functions Printing Lists Maintenance 9. Troubleshooting Quick Reference Guide A Look at the Operation Panel 8COPY/HELP key 9RESOLUTION / RECEPTION MODE key 10FUNCTION key 11SPEED DIAL key 12HOLD key 1. Installation Unpacking Checklist Points to keep in mind when setting up Connections Connecting the handset Connecting the power cord Connecting the telephone line cord Attaching the paper trays Page Extension phone (optional) Installing the Toner Cartridge 4 Hold the toner cartridge by the handle Resetting the toner counter Resetting the drum counter Loading Printing Paper 5 Insert the stack of paper firmly into the tray, print side up Important: print 6 Make sure the stack of paper is aligned Push the paper release lever back down Setting the paper size Entering Your Name and Fax Number 4 Enter your fax number by pressing the number keys (max. 20 digits) 5 Press START 7 Press 8 Press to return to the date and time display Setting the Date and Time Page Daylight Saving Time Setting the Reception Mode Setting the reception mode Volume Adjustment Speaker Handset Ringer Beep length 2. Sending Faxes Transmittable Documents Size and weight Other restrictions Loading the Document Removing a document from the feeder Adjusting the Resolution and Contrast Resolution settings Contrast settings 1 Load the document(s) one or more times until the desired resolution and contrast settings appear in the display Changing the default resolution Sending a Fax by Normal Dialing Sending a Fax by Automatic Dialing Storing fax and phone numbers for automatic dialing Press START and go to Step 7. If not, enter the desired two digit number , and go to Step Editing and clearing auto-dialnumbers Make the desired changes to the name 8 Press START Rapid Key Dialing Speed Dialing Searching for an auto-dialnumber Sending a fax by Direct Keypad Dialing Redial Automatic redialing Recall interval for automatic redialing Recall times for automatic redialing Error Correction Mode Cover Sheet Header message Batch Page Numbering Broadcasting (Sending a Fax to Multiple Destinations) Broadcasting using a Group Key Storing numbers in Group Keys Page If the memory becomes full 3. Receiving Faxes Using FAX Mode Changing the number of rings Using TEL Mode Answering with the fax’s handset Note: Answering on an extension phone connected to the same line Putting a call on hold Optional Reception Settings Fax Signal Receive Changing the number for remote fax activation Reception Ratio Substitute Reception to Memory 4. Making Copies Copy Cut-off 5. Answering Machine Connection Connecting an Answering Machine Changing the outgoing message Using the Answering Machine Connection How answering machine mode operates Optional A.M. Mode Settings Quiet Detect Time 7 times Enter a number from 01 to 10, or enter 00 to turn off the function Example: 3 seconds Quiet Detect Start Time On TAD Failure 6. Special Functions Distinctive Ring (Requires Subscription to Service) 6 Set the reception mode to FAX Blocking Reception of Unwanted Faxes Editing and clearing anti junk numbers Polling (Requesting a Fax Transmission) Requesting transmission Being polled (Memory polling) 1 Load the document to select SET 7 Set the reception mode to FAX (press until the arrow in the display points to FAX) Clearing a memory polling document Polling security Storing fax numbers for polling permission Editing and clearing polling permission numbers 7. Printing Lists Activity Report Telephone Number List Group List Setup List Transaction Report Transaction Report print condition Auto print-outof Activity Report 8. Maintenance Scanning glass and rollers The housing Replacing the toner cartridge Replacing the drum cartridge Viewing the total number of pages printed Replacing the drum cartridge •Caution 4 Remove the new drum cartridge from 6 Replace the toner cartridge and close the print compartment cover (see page 15). When finished, reset the drum cartridge counter as explained on page Cleaning the drum cartridge 5 Gently wipe the surface of the drum with the rolled-uppaper to remove any particles of toner caked on the drum 6 Replace the drum cartridge, holding the tabs on the drum cartridge handle with both hands 9. Troubleshooting Problems and Solutions Line error Dialing and transmission problems Reception and copying problems General problems Answering machine connection Messages and Signals Display messages Page Audible signals Clearing Paper Jams Clearing a jammed document Clearing jammed printing paper 7 Gently pull the jammed paper out of the machine Page FCC Regulatory Information MATERIAL SAFETY DATA SHEET (1/4) MATERIAL SAFETY DATA SHEET (2/4) MATERIAL SAFETY DATA SHEET (3/4) MATERIAL SAFETY DATA SHEET (4/4) Quick Reference Guide Guía de referencia rápida Index Page Page Page Page NOTICE Sharp Plaza, Mahwah, New Jersey 1-800-BE-SHARP http://www.sharpusa.com FOR YOUR RECORDS