required by the FlowPoints are listed, and the separate instances of each processor are listed in the bottom right pane. Current status information is displayed for all objects listed in the EDC Monitor.
The following table defines each of the status columns in the right pane.
Table A1 EDC Monitor Status Definitions
Column |
|
heading | Definition |
Status | The External Document Connector component’s |
| status. Possible values are: |
| Failed - The component has shut down. |
| Hung - The component is no longer responding. |
| Job Errors - Errors prevented the image from |
| processing. |
| OK - The image was processed successfully. |
|
|
Processed | The total number of fax images that have been |
| processed by this component. |
Pending | The total number of jobs currently queued for |
| processing by this component. |
|
|
Errors | The total number of processing errors that have |
| been logged by this component. |
Activity | The current active state of the component. |
| Possible values are: |
| Idle - The component is currently inactive. |
| Processing Job- The component is currently |
| processing a job. |
| Paused- The component has been paused. No |
| jobs will be processed. |
| Shut Down- The component service is currently |
| stopped. |
|
|
RightFax MFP Module 2.5 Guide for the Sharp Extension | 32 |
Monitoring the Processor Services
The EDC Manager and all of the individual processors that are managed by the External Document Connector are installed as services. The EDC Monitor can be used to view the status of these services and to add and remove services.
To monitor the status of the External Document Connector processor services
1.On the RightFax server, select Start > Programs > RightFax EDC Monitor. The EDC Monitor program window opens.
2.Select Tools > Services. This opens the Services dialog box.
Figure 3.18 The Services dialog box
This dialog box displays the status of the EDC Manager service (which controls all of the processors) as well as the status of the individual processors.
To start or stop a service, select the service name and click Start Service or Stop Service. To start or stop all of the services, select the computer name at the top of the list and click Start All Services or Stop All Services.
