Before Calling for Service, Error message table | Sharp XE-A303

9Before Calling for Service

The malfunctions shown in the left-hand column below, labelled “Fault,” do not necessarily indicate functional faults of the machine. It is therefore advisable to refer to “Checking” shown in the right-hand column before calling for service.

	Fault	Checking

(1)	The display shows symbols that do not make sense.	• Has the machine been initialized properly as shown in
		"PREPARING THE CASH REGISTER" on page 8?
		(Note that initialization clears all the data and programmed
		settings stored in memory.)

(2)	The display won’t illuminate even when the mode switch	• Is power supplied to the electrical outlet?
	is turned to any other position than “ ”.	• Is the power cord plug out or loosely connected to the
		AC outlet?

(3)	The display is illuminated, but the whole machine	• Is a clerk code assigned to the register?
	refuses registrations.	• Is the mode switch set properly at the “REG” position?
(4)	No receipt is issued.	• Is the paper roll properly installed?
		• Is there a paper jam?
		• Is the receipt function in the “OFF” status?
		• Is the print roller arm securely locked?

(5)	No journal paper is taken up.	• Is the take-up spool installed on the bearing properly?
		• Is there a paper jam?

(6)	Printing is unusual.	• Is the print roller arm securely locked?
		Open the print roller arm, and lock the arm by following
		the instruction of installation.
		• Is the paper roll properly installed?
		• Are the print head/sensor/roller clean?

(7)	Continuous printing stops.	• Display shows “→ → → → →”.
		Printing will automatically restart after several seconds.

Error message table

When the following error messages are displayed, press the lkey and take a proper action according to the table below.

98

Error message	Error status			Action


ENTRY ERROR	Registration error	Make a correct key entry.
MISOPERATION	Misoperation error	Make a correct key entry.
NO RECORD	Undefined code is entered.	Enter a correct code.
MEMORY FULL	Memory is full (in the AUTO key programming).	Program the AUTO key within 25 steps.
SBTL COMPUL.	Compulsory depression of the skey for	Press the skey and continue the operation.
	direct finalization

TEND COMPUL.	Compulsory tendering	Make a tendering operation.
NOT ASSIGNED	No entry of a clerk code	Make a clerk code entry.
OVER LIMIT.	Overflow limitation error	Make a registration within a limit of entry.
INH. OPEN PR	The open price entry is inhibited.	Make a preset price entry.
INH. UNIT PR	The preset price entry is inhibited.	Make an open price entry.
NOT NON-TEND	The direct finalization is inhibited.	Make a tendering operation.
BUFFER FULL	Subtotal void is not allowed.	Finalize the transaction, and correct the wrong
		entries in the		mode.
		entries in the		mode.

HEAD UP	Print roller arm is lifted up.	Make sure the print roller arm is surely rocked.
PAPER EMPTY	Receipt or journal paper roll is not	Install a receipt or journal paper.
	installed or empty.
EURO CHANGE	EURO modification operation must be	Execute EURO modification operation (Job code
	executed	800).
CLERK ERR.	Overlapped clerk error	Complete the overlapped transaction under way.

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Sharp XE-A303 instruction manual Before Calling for Service, Error message table

Contents

Manual DE Instrucciones Avertissement WarnungAdvertencia Precaution IntroductionU T I O N Never operate the register with wet hands Contents Part2 for the Operator Part3 for the Manager Correction After Finalizing a Transaction Void mode CCD -Compulsory Cash/cheque Declaration External View Front view Rear view Printer Mode Switch and Mode Keys Keyboard Keyboard layout Key namesX1/Z1 X2/Z2 Displays Operator display Customer display Pop-up type Drawer Lock Key How to install the fixing angle bracket Installing the Cash RegisterHow to remove the register from the fixing angle bracket Initializing the Cash Register MRS PGM Installing Paper Rolls Cut off the excess paper using the edge of the inner cover Abbreviations and Terminology Description of special keys Guidance for text programming Using character keys on the keyboardOperator display Example Language Selection Date and Time ProgrammingTime 1430 S9 @ Tax ProgrammingTax rate programming Key operation example Department Programming Group noHash department Dept. code VAT/tax status Group no Specify the department code Text programming Press sto skip. / Press Ato terminate Unit price programming Press sto skip. / Press Ato terminate 300 Select of TAX2 TAX2NO Enter a group no. for the department using numeric Keys Group No. programming Press sto skip. / Press Ato terminate Terminate programming Selection Print PLU Price Look-Up and Subdepartment Programming Specify the PLU code71 p Key operation Operator display 500 Sign programming Press sto skip. / Press Ato terminate Function programming Press sto skip. / Press Ato terminate Sign Text Programming S5 PClerk names 12 digits Ssssss s S4 PLogo message print format 6 types Programming Other Necessary Items Decimal point position tab setting for domestic currencyRounding system 1500 ¡ 2300 Basic Sales Entry ExampleReceipt print 141 p PLU EntryOperator display Receipt print Correction of the Last Entry direct void Cancellation of the Numeric Entry1250 § 600 250 f§ 1310 v§ 1310 § 1755 ¶ 10 p 12 p 250 f§250 fv§ Subtotal Void 1310 1755 § 10 p 35 p Key operationOperator display Full sales reportSample report Sales total including tax Full sales report Key operation Operator display Periodic consolidationDaily net report Key operation Operator display Other Basic Sales Entries Error WarningAdditional Information for Basic Sales Entry Department entries Item Entries Single item entriesPLU/subdepartment entries Repeat entries Multiplication entries Split pricing entries Single item cash sale Sics entry Displaying Subtotals@12 35 p 250 300 § 10 p Finalization of Transaction Cash or cheque tenderingCash or cheque sale that does not require tender entry 1000 a 950 a b Credit saleMixed-tender sale Computation of VAT Value Added Tax/tax VAT/ tax system 1000 ¡ Automatic VAT 1 and automatic tax 2-4 system Optional Features 140 ∞ 570 ¶ 10 %800 § P5 % 15 p 575 § 10 p 100 675 ¶ 250 f§13 fp Refund entries Auxiliary Payment Treatment Currency exchange Applying preset exchange rateApplying manual exchange rate Received-on-account entries Paid-out entriesNo sale exchange Cashing a cheque 100 ¡ 360 £ 150 50 ¡ 300 £ Automatic Sequence Key key EntriesOverlappped Clerk Entries Key operation example Comments Prior to Programming Procedure for programmingGuidance messages S1 @ Entering character codes with numeric keys on the keyboard253 065 Alphanumeric character code table 231 Auxiliary Function Programming Miscellaneous Key ProgrammingProgramming for Specify the key to program Amount programming Press sto skip. / Press Ato terminate Press the Akey to terminate the -key Programming Rate programming Press sto skip. / Press Ato terminate Programming for %and15.00 90.00 Press the Akey to terminate the %key Programming EX SSS 939938 Mms Programming for r, R, X, Y, cand b Cheque Compulsory Press the Akey to terminate the Xkey Programming Function parameters for a 018 @ Domestic currency symbol 4 digits Foreign currency symbol 4 digitsOther Text Programming Training mode text 12 digits Function text 12 digitsSstraining SS 35 @ Card N1 s List of function texts NET1 S2 @ Register Number and Consecutive Number ProgrammingRegister number Consecutive number S5 @ Various Function Selection ProgrammingFunction selection for miscellaneous keys 00000100 sA Receipt print format Print formatJournal print item selection Other programming Part3 for the Manager Rounding down of the unit digit of amount Applied to payment by cash and change amount Split pricing counting 10 @ 0060 sA Power save modeSelection Entry Clerk code assignment Logo message print formatEntry digit limit for cash in drawer CID sentinel Training clerk specification for training mode Entry digit limit for cheque cashingEntry digit limit for cheque change Thermal printer density Auto key programming Automatic sequencing key Auto 2 p100 § Euro system settings Automatic Euro modification operation settings01 s Euro Programming Date setting for Euro modification operation Time setting for Euro modification operationReading Stored Programs Key sequence for reading stored program Sample printouts Programming report PLU programming report Auto key programming report Programming report Department programming reportPrinter density programming report Training Mode 1000 Reading X and Resetting Z of Sales Totals Summary of Reading X and Resetting Z Reports Part2 Part3 for the Manager Daily Sales Totals Individual group total report on Department report Full group total report on department PLU report by designated rangePLU report by associated department Transaction report Individual clerk report Full clerk report Hourly report Full clerk report X1/Z1 mode Type of compulsory cash/cheque declaration Incorrect receipt Cancellation receipt Override Entries250 1500 Euro Migration Function How currencies are treated in your registerAutomatic Euro modification operation Period Items Euro status Checking the current Euro status Optional Programming for the Introduction of EuroProgramming for Exchange Key Case of Power Failure Operator MaintenanceCase of Printer Error Replacing the Paper Roll Removing the paper roll Cleaning the Printer Print Head / Sensor / Roller Installing the paper rollRemoving a Paper Jam Removing the Till and the Drawer Opening the Drawer by Hand Before Calling for Service Error message table Specifications Information on Disposal for Users private households Information on Disposal for Business Users100 European Union Geräuschpegel LpA 62,3 dB Gemessen nach EN ISO