Before Calling for Service, Error message table | Sharp XE-A506

9Before Calling for Service

The malfunctions shown in the left-hand column below, labeled “Problem,” do not necessarily indicate functional faults of the machine. It is therefore advisable to refer to “Solution” shown in the right-hand column before calling for service.

	Problem	Solution

(1)	The display shows symbols that do not make sense.	• Has the machine been initialized properly as shown in
		“GETTING STARTED”?
		(Note that initialization clears all the data and programmed
		settings stored in memory.)

(2)	The display won’t illuminate even when the mode switch	• Is power supplied to the electrical outlet?
	is turned to any other position than “OFF”.	• Is the power cord plug out or loosely connected to the
		AC outlet?
(3)	The display is illuminated, but the whole machine	• Is a clerk code assigned to the register?
	refuses registrations.	• Is the mode switch set properly at the “REG” position?

(4)	No receipt is issued.	• Is the paper roll properly installed?
		• Is there a paper jam?
		• Is the receipt function in the “OFF” status?
		• Is the print head release lever at the printing position?
(5)	No journal paper is taken up.	• Is the take-up spool installed on the bearing properly?
		• Is there a paper jam?

(6)	Printing is unusual.	• Is the print head release lever at the printing position?
		• Is the paper roll properly installed?

(7)	A barcode cannot be scanned.	• Is the connector of the barcode scanner out or the screws
		of the connector loosened?

Error message table

When the following error messages are displayed, press the lkey and take a proper action according to the table below.

Error message	Error status	Action


ENTRY ERROR	Registration error	Make a correct key entry.
MISOPERATION	Misoperation error	Make a correct key entry.
NO RECORD	Undefined code is entered.	Enter a correct code.
MEMORY FULL	Memory is full (in the akey programming).	Program the akey within 25 steps.
SBTL COMPUL.	Compulsory depression of the skey for	Press the skey and continue the operation.
	direct finalization

TEND COMPUL.	Compulsory tendering	Make a tendering operation.
NOT ASSIGNED	No entry of a clerk code	Make a clerk code entry.
OVER LIMIT.	Overflow limitation error	Make a registration within a limit of entry.
INH. OPEN PR	The open price entry is inhibited.	Make a preset price entry.
INH. UNIT PR	The preset price entry is inhibited.	Make an open price entry.
NOT NON-TEND	The direct finalization is inhibited.	Make a tendering operation.
BUFFER FULL	Subtotal void is not allowed.	Finalize the transaction, and correct the wrong
		entries in the void mode.
HEAD UP	Print head release lever is lifted up.	Move the lever toward the take-up spool (to the
		printing position).
PAPER EMPTY	Receipt and/or journal paper roll is not	Install a receipt and/or journal paper.
	installed or empty.

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Sharp XE-A506 instruction manual Before Calling for Service, Error message table

Contents

Electronic Cash Register Caja Registradora Electronica For Your Records Introduction PrecautionU T I O N For Easy Set-up, see Getting Started Contents Auxiliary Function Programming Correction After Finalizing a Transaction Void mode Parts and Their Functions How to scan a barcodeExternal View Register front view Register rear view Barcode scanner Print head release lever Mode Switch and Mode Keys Keyboard Keyboard layout Clerk code or Mode nameKey names Displays Operator display Customer display Pop-up type Drawer Lock Key Getting Started Installing the cash register Preparing the cash register How to cut a paper roll and set it in the paper roll cradle Date Time Tax Programming date, time and tax Starting sales entries Things to do before starting sales entries Things you can do for sales entriesThings to do after close of business Basic Sales Entry Example Basic Sales Entry1500 ¡ 2300 5000 Power Save Mode Error WarningError escape function Clerk assignment Item Entries Single item entries Department entriesPLU/sub-department entries 500 D ¡ 1200 ∑50 d 1500 d 41 d Multiplication entries Repeat entries1200 ∑ ∑ 50 d 1500 d d Split pricing entries Single item cash sale Sics entry PLU/UPC price inquiry view function250 500 UPC learning function Finalization of Transaction Cash or check tendering Displaying SubtotalsMerchandise subtotal Taxable subtotal Cash or check sale that does not require entry 300 § 10 oCharge credit sale Mixed-tender sale 725 ¡ 515 œ Ts t Us t 800 ∑ 50 tTax Calculation Automatic tax Manual tax 25 TUo 400 Uœ Optional Features140 ∞ 570 ¶ 10 % Tax status shift 800 § P5 % 15 o Discount and premium entries using the discount key575 § 10 o 100 675 ¶ 13 fo 21 fo150 o fÄ a 250 f§Refund entries Non-add code number entries and printing Applying preset conversion rate Auxiliary Payment Treatment Currency conversionApplying manual conversion rate Received-on account and paid-out entries 10 @15 DπNo sale exchange Bottle return Correction 600 328 ªCorrection of the Last Entry direct void 1310 1755 § Subtotal Void Prior to Programming Procedure for programmingBasic Function Programming Date and Time Programming Time Tax programming using a tax rateTax Programming for Automatic Tax Calculation Function 1430 s 12 s Tax table applicable to the add-on taxSample tax table 111 100 @ 11 @First figure Limitations to the entry of minimum breakpoints Modification of the left tax table Sample tax table Example 8% Auxiliary Function Programming Department ProgrammingDepartment status Preset unit price 01100011173 @1000 ¡ PLU/UPC Programming Unit price and associated department assignment125 £ 360 ¡ Commission Rate Programming Function selectionCommission rate 10 sA Miscellaneous Key Programming 15 sA28 @ 10 P 25 % 8063 K Percent rate limitation for % Amount forFunction parameters for %, & 200 00011006 @ Function parameters for K00 @ +/- sign 018 @ Function parameters for C, X, Y and a when using as CA key1Item Selection Entry Footer printing J k N 0 Using character keys on the keyboardText Programming Operator display Example Entering character codes with numeric keys on the keyboard 065 Alphanumeric character code table 231 Department text item label S2 PPLU/UPC text item label Fruit s Function text List of function texts43 @ Card s David s Clerk names SSS sA Logo messagesLogo message print format 6 types 207 Foreign currency symbol Advanced Programming S1 @S2 @ Print format Function selection for miscellaneous keys00000100 sA Job code Selection Entry Function selection for tax Receipt print formatFunction selection for UPC codes Price entry after Isbn or Issn codes Other programming 10 @ 0060 sA Power save mode Logo message print format Online time out settingHigh amount lockout Halo for cash in drawer CID sentinel S20 @ 999999 sA Training clerk specification for training mode Thermal printer densityLanguage selection Reading Stored Programs Auto key programming Automatic sequence keyKey sequence for reading stored program Auto 2 o100 § Programming report Sample printouts Programming report Printer density programming report Training ModeAuto key programming report PLU/UPC programming report Summary of Reading X and Resetting Z Reports Reading X and Resetting Z of Sales Totals Key operation Sample report Daily Sales Totals Full sales report Full group total report on department Department reportPLU/UPC report by designated range Individual group total report on department Transaction report PLU/UPC report by associated departmentTotal in drawer report Clerk reports Periodic Consolidation General information Daily net reportSample X report Sample Z report Override Entries Incorrect receipt Cancellation receipt250 1500 What You Can Do with an SD Memory Card HOW to USE AN SD Memory CardList of functions Recommended SD memory cards SD error message table Case of SD Error Formatting an SD Memory Card Inserting and Removing an SD Memory CardInserting an SD memory card Removing the SD memory card Saving and Restoring All the Data Saving writing all the dataRestoring reading the saved data Writing of Sales Data Writing and reading all the programming dataWriting Reading Operator Maintenance Case of Power FailureCase of Printer Error Removing the paper roll Replacing the Paper Roll Installing the paper roll Installing the receipt paper rollInstalling the journal paper roll Removing a Paper Jam Cleaning the Print Head Opening the Drawer by Hand Removing the Till and the Drawer Error message table Before Calling for Service Specifications Text Unit price/Limit amount Max digits Introduccion ImportantePrecaucion Programacion DE LAS Funciones Basicas Para el inicio rápido Indice Vista exterior Partes Y SUS FuncionesImpresora Cómo explorar un código de barras Teclado Selector de modo y llaves de modoDisposición del teclado Nombres de las teclas Visualizaciones Visualizador para el operador Para Empezar Ejemplo de registro básico de ventas Registro Basico DE Ventas1500 ¡ Ejemplo de operación de teclas Función de escape de error Aviso de errorRegistros de artículos Registros de un solo artículo Función de activación/desactivación ON/OFF de recibo Registros repetidos Registros de multiplicaciónRegistros de precios divididos Registros de venta en metálico de un solo artículo Sics Visualización de los subtotales Función de aprendizaje de UPCSubtotal de mercancías Subtotal imponible 800 ∑50 t a ~ s 950 a Y ~ m10 % a Caracteristicas Opcionales800 §7 P5 %15 o& a 675 ¶-A Tratos de pagos auxiliares Conversión de divisas Registros e impresión de números de código de no sumaRegistros de recibido a cuenta RA y de pagado PO Aplicación de la tasa de conversión preajustada Correccion Programacion DE LAS Programación de la fecha y de la hora FechaHora Tabla de impuestos aplicable al impuesto añadido @ 2 @ 4 @ 12 s aTabla de impuestos de muestra Estado de sección Programación de seccionesPrimer número Limitaciones para el registro de puntos de división mínimos Precio unitario preajustado Asignación de precios unitarios y de secciones asociadas Programación de PLU/UPC Programación de la tasa de comisión Selección de funciónTasa de comisión Elemento Selección Registro Importe para Límite de tasa porcentual para % yParámetros de función para %, & y Límite de dígitos de entrada Sólo para la tecla de descuento Parámetros de función para K Empleo de las teclas de caracteres del teclado Programación de texto1Elemento Selección Registro Impresión de pie del recibo Pulsación Texto de PLU/UPC etiqueta de artículo Texto de sección etiqueta de artículoTexto de función P¡ Fruit sA Lista de textos de función Nombres de dependiente Programacion AvanzadaMensajes de membrete Símbolo de divisas Programación 1 de selección de diversas funciones Ajuste de números consecutivosSelección de función para teclas misceláneas Formato de impresión Selección de función para impuestos Formato de impresión de recibosSelección de función para códigos de UPC Registro de precio después de códigos de Isbn o Issn Otras programaciones Formato de impresión de mensajes de membrete 11 @ *A s a Densidad de la impresora térmica Ajuste de fin de intervalo en líneaSelección del idioma Ejemplo de operación de teclas Impresión Modo DE Instruccion Programación de la tecla Auto Tecla de secuencia automáticaLectura de programas almacenados Resumen de informes de lectura X y reposición Z Lectura X Y Reposicion Z DE LOS Totales DE Ventas Registros DE Anulacion En caso de error de la tarjeta SD Como Emplear UNA Tarjeta DE Memoria SDInserción y extracción de una tarjeta de memoria SD Formateo de una tarjeta de memoria SD Memorización y restauración de todos los datosLectura de los datos de logotipos gráficos Escritura y lectura de todos los datos de programación En el caso de error de impresoraEscritura de datos de ventas En caso de corte de la alimentación Reemplazo del rollo de papel Precauciones al manejar la impresoraExtracción del rollo de papel Extracción del rollo de papel de registro diario Instalación del rollo de papel Extracción del papel atascadoInstalación del rollo de papel de registro diario Limpieza del cabezal de impresión Extracción del separador de dinero y del cajónAbertura manual del cajón Antes de solicitar el servicio de un técnico Tabla de mensajes de error Memo Memo END-USER Limited Warranty Sharp Plaza, Mahwah, New Jersey BE-SHARP