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appendix
Troubleshooting
Problem Suggestion
I hear other calls when
using the telephone.
• Disconnectthe telephone basefrom the telephonejack. Plug ina different telephone.If there are Disconnect the telephone base from the telephone jack. Plug in a different telephone. If there are
still other calls, the problem is probably in the wiring or local service. Call your local telephone
company.
I hear noise in the
cordless handset, and
none of the keys or
buttons work.
• Makesur e the telephone line cord is plugge d in securely. Make sure the telephone l ine cord is plugged in securely.
My caller ID features are
not working properly
• CallerID is asu bscription service. Youmust subscribe to this service fromyou rlocal telephone Caller ID is a subscription service. You must subscribe to this service from your local telephone
company for this feature to work on your telephone.
• Thec aller may not be calling from an area which su pports caller ID. The caller may not be call ing from an area which supports c aller ID.
• Bothyou and the caller’s telephone companies must useequi pmentwhi chare compatible with Both you and the caller’s telephone companies must use equipment which are compatible with
caller ID service.
• Ifyou subscribe to DSL service, install a DSL lterto the telephone line between the telephone If you subscribe to DSL service, install a DSL lter to the telephone line between the telephone
base and the telephone line jack. Contac t your DSL service provider for lter i nformation.
The system does
not receive caller ID
or the system does
not display caller ID
during call waiting.
• Makesure you subscrib eto caller ID with call waiting features provide dby the local telepho ne Make sure you subscribe to caller ID with call waiting features provided by the local telephone
company.
• Thec aller may not be calling from an area which su pports caller ID. The caller may not be call ing from an area which supports c aller ID.
• Bothyou and the caller’s telephone companies must useequi pmentwhi chare compatible with Both you and the caller’s telephone companies must use equipment which are compatible with
caller ID service.
• Ifyou subscribe to DSL service, install a DSL lterto the telephone line between the telephone If you subscribe to DSL service, install a DSL lter to the telephone line between the telephone
base and the telephone line jack. Contac t your DSL service provider for lter i nformation.