Troubleshooting

Problem

Suggestion

I hear other calls when

Disconnect the telephone base from the telephone jack. Plug in a different telephone. If there are

using the telephone.

still other calls, the problem is probably in the wiring or local service. Call your local telephone

 

company.

 

 

I hear noise in the

Make sure the telephone line cord is plugged in securely.

cordless handset, and

 

none of the keys or

 

buttons work.

 

 

 

My caller ID features are

Caller ID is a subscription service. You must subscribe to this service from your local telephone

not working properly

company for this feature to work on your telephone.

 

The caller may not be calling from an area which supports caller ID.

 

Both you and the caller’s telephone companies must use equipment which are compatible with

 

caller ID service.

 

If you subscribe to DSL service, install a DSL filter to the telephone line between the telephone

 

base and the telephone line jack. Contact your DSL service provider for filter information.

 

 

The system does

Make sure you subscribe to caller ID with call waiting features provided by the local telephone

not receive caller ID

company.

or the system does

The caller may not be calling from an area which supports caller ID.

not display caller ID

Both you and the caller’s telephone companies must use equipment which are compatible with

during call waiting.

caller ID service.

 

 

If you subscribe to DSL service, install a DSL filter to the telephone line between the telephone

 

base and the telephone line jack. Contact your DSL service provider for filter information.

 

 

Appendix

www.vtechphones.com

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Sharper Image 6031 Hear other calls when, Make sure the telephone line cord is plugged in securely