
Troubleshooting
Problem | Suggestion  | |
I hear other calls when | • Disconnect the telephone base from the telephone jack. Plug in a different telephone. If there are  | |
using the telephone. | still other calls, the problem is probably in the wiring or local service. Call your local telephone  | |
  | company.  | |
  | 
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I hear noise in the  | • Make sure the telephone line cord is plugged in securely. | |
cordless handset, and | 
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none of the keys or | 
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buttons work. | 
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  | 
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My caller ID features are | • Caller ID is a subscription service. You must subscribe to this service from your local telephone  | |
not working properly  | company for this feature to work on your telephone.  | |
  | • The caller may not be calling from an area which supports caller ID.  | |
  | • Both you and the caller’s telephone companies must use equipment which are compatible with  | |
  | caller ID service. | |
  | • If you subscribe to DSL service, install a DSL filter to the telephone line between the telephone  | |
  | base and the telephone line jack. Contact your DSL service provider for filter information.  | |
  | 
  | |
The system does | • Make sure you subscribe to caller ID with call waiting features provided by the local telephone  | |
not receive caller ID  | company.  | |
or the system does  | • The caller may not be calling from an area which supports caller ID.  | |
not display caller ID | • Both you and the caller’s telephone companies must use equipment which are compatible with  | |
during call waiting.  | ||
caller ID service.  | ||
  | ||
  | • If you subscribe to DSL service, install a DSL filter to the telephone line between the telephone  | |
  | base and the telephone line jack. Contact your DSL service provider for filter information.  | |
  | 
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Appendix
www.vtechphones.com  | 37  |