Technical Support | Siemens 2614 specification

Symptom

Action

Printer Server

The printer cannot print or prints garbage

•Make sure the parallel cable between the SpeedStream 2614 and printer is connected and is in good condition

Table A-1. Troubleshooting Chart

Technical Support

Before contacting Technical Support, please refer to the previous Troubleshooting table. If you are still unable to resolve the problem, be prepared to provide the following information:

•Model number (SpeedStream 2614)

•Software version

•Date of purchase or installation

•Description of the problem

Technical Support for North America is available 24 hours a day, 7 days a week, by phone, email or online:

•Phone: 877-823-6722

•Email: support@speedstream.com

•Online: http://www.speedstream.com

•FTP: ftp.speedstream.com

A-2

Image 37

Siemens 2614 manual Technical Support

Contents

2614 Table of Contents Appendixes Introduction Features and BenefitsAbout the SpeedStream Applications Package Contents Installing the SpeedstreamDescription of Hardware SpeedStream Installation Procedure Hardware InstallationSystem Requirements Before Starting Connecting the SpeedStream LED Status Indicators Page Web Browser Management Interface Configuring the SpeedstreamNavigating the Management Interface Menu Item Description Menu Selections View Network and Device Status Configuration ChangesOn the Tools menu, click Internet Options General box, select Temporary Internet Files Set or Change a Password Simple Setup ProceduresOn the Simple Setup menu, click Change Password Set the Time Zone On the Simple Setup menu, click Set Time Zone Configure the WAN Connection Static IP Address Fixed IP Fill in the relevant fields under Secondary Dial-up Configure LAN Gateway and Dhcp Settings Advanced Setup Procedures Enable Virtual Server Enable Firewall Protection Network Address Translation NAT Configure Special Applications Configure Client Filtering Configure Miscellaneous Features System Tools On the Tools menu, click Change Password Restore Factory Defaults Reset RouterUpdate Firmware Backup Settings Install the TCP/IP Protocol Installing and Configuring TCP/IPClick Start/Settings then click Control Panel Dynamic IP Allocation via a Dhcp Server Configure TCP/IP for the SpeedStream TCP/IP Verification Manual IP Configuration Is TCP/IP properly configured on your computer? Install the Print Server Program Configuring Printer Services Specified location Select Port Name Windows 95/98/NT/ME Configure the Printer Port Select Printer Port Windows Select Local printer then click Next 11. Select Printer Port Unix Systems Appendix a Troubleshooting Technical Support Appendix B Cable Types and SpecificationsCables Ethernet Cable Serial Port Pin Assignments RJ-45 Pin AssignmentsRJ-45 Pin Numbering Serial Port to 9-Pin COM Port on Computer DB-9 Port Pin AssignmentsSerial Port to 25-Pin DCE Port on Modem Serial Port to 25-Pin DTE Port on Computer Printer Port Pin Assignments DB-25 Printer Port Pin Assignments Pin Signal Name Direction Specifications Temperature