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Siemens 3000, 5000 8.3 Calling Multiple Parties Simultaneously 8.3.1 Consultation Hold

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A31003-G2540-A100-3-76A9, 04/2003

optiClient 130 V4.0, User Manual 8-9

Nur für den internen Gebrauch Using the optiClient office

Calling Multiple Parties Simultaneously

8.3 Calling Multiple Parties Simultaneously8.3.1 Consultation Hold

You are conducting a call and would like to consult a colleague without allowing the current par-

ty to listen in.

Initiating a Consultation Call

Ending a consultation call

Step Action/Effect

Varia nt 1

1 From the context menu of the first party, click Consultation hold.

2 The call is placed on hold, and the call status display turns grey.

3 Dial the second party.

4 The call status display of the second call appears green when dialing and changes

to orange as soon as the called party answers (active call).

Varia nt 2

1 You call a second party while still talking to the first.

2 The call is automatically placed on hold, and the call status display turns grey.

3 The second party is called simultaneously (outgoing call). The call status display

switches to green when dialing and changes to orange as soon as the calle d party

answers (active call).

Step Action/Effect

1 You end the (active) consultation call.

2 The party with which you conducted a consultation call is disconnected, and you are

automatically returned to the call on hold, which now becomes the active call

(orange).

Contents

Main Warning Page *1PA31003-G2540-A100-3-76A9* Page Page Contents 0 Page Page Page 1 Introduction and Important Notes > Hardware and Software Requirements > 1.1 Hardware and Software Requirements > Hardware and Software Requirements Target Group and Requirements 1.2 Target Group and Requirements Safety Information 7 1.3 Safety Information 7 153064 2 Safety Info rmation 1.3.1 Safety information: Danger 1.3.2 Safety information: Warning 1.3.3 Safety information: Caution Safety Information 1.3.4 General Notes Data Protection and Data Security 1.4 Data Protection and Data Security Page 2Installation General Information > 2.1 General Information General Information 2.2 Configuring/installing Quality of Service > Properties Service QoS Packet Scheduler Properties Page Page Page Page Configuring Location Information 2.3 Configuring Location Information Start - Settings - Control Panel - Phone and Modem Options: Page optiClient Installation Procedure 2.4 optiClient Installation Procedure CD-ROM Drive optiClient Installation Procedure Page 3 First Steps and User Configuration General 3.1 General 3.2 Working with the Administration Tool 3.2.1 Configuring PC settings Page 3.2.2 Configuring Setup information (License information) > 3.2.3 Configuring Parameters for PC Performance > 3.2.4 Configuring Parameters for Quality of Service > Starting the Program 3.3 Starting the Program Start - Programs - optiClient 130 V4 - optiClient office or optiClient phone op- tiClient easyCom 3.4 Logging on > 3.4.1 Logging on with a new telephone number > 3.4.2 Extended Options parameters Page Page Page Page Page > Page Changing the User Password 3.5 Changing the User Password Exiting optiClient phone / office / easyCom 3.6 Exiting optiClient phone / office / easyCom 4 optiClient phone User Interface > Layout of the optiClient phone User Interface 4.1 Layout of the optiClient phone User Interface Layout of the optiClient phone User Interface > 4.2 General Operation 4.2.1 Using the PC keyboard 4.2.2 Setting the speaker and microphone volume 4.2.3 Special Tone Settings > 4.2.4 Headset 4.2.5 Telephone Directory Management 4.2.6 Call lists 4.2.7 Key Modules > 4.2.8 Key Captions > 4.2.9 Accepting / Terminating a Call Information on the optiClient phone 4.3 Information on the optiClient phone Manual Update Check for the optiClient phone 4.4 Manual Update Check for the optiClient phone Manual Update Check for the optiClient phone > 4.5 Option Settings for the optiClient phone 4.5.1 General Options > 4.5.2 Display Options > Page 4.5.3 Telephone Directory Options Page > 4.5.4 Telephony Options View Settings for the optiClient phone 4.6 View Settings for the optiClient phone Normal view: Without dial pad Without dial pad and function keys Online Help 4.7 Online Help Layout of the optiClient office User Interface 5 optiClient office User Interface 5.1 Layout of the optiClient office User Interface Layout of the optiClient office User Interface 5.2 General Operation > 5.2.1 Opening and Closing Windows 5.2.2 Minimizing optiClient office 5.2.3 Changing your Code Key (PIN) 5.2.4 Setting the speaker and microphone volume 5.2.5 Special Tone Settings > 5.2.6 Headset 5.2.7 Telephone Directory Management 5.2.8 Call List Management 5.2.9 Programming the Function Keys Page Information on the optiClient office 5.3 Information on the optiClient office Manual Update Check for optiClient office > 5.4 Manual Update Check for optiClient office 5.5 Option Settings for the optiClient office 5.5.1 General Options 5.5.2 Display Options > 5.5.3 Telephone directory options Page > 5.5.4 Telephony Options 5.5.5 Speed-dial Keys > Page 5.6 Functions Page > Connection Parties Window 5.7 Connection Parties Window Connection Parties Window Online Help 5.7.1 Call status display 5.8 Online Help 6 optiClient easyCom User Interface Page Extended Dialing Functions Using Drag & Drop 7 Using the optiClient phone 7.1 Extended Dialing Functions Using Drag & Drop Basic and advanced functions 7.2 Basic and advanced functions 7.3 Overview of Functions and Codes (in Alphabetical Order) Page Page Page 8 Using the optiClient office 8.1 Making and Answering Calls 8.1.1 Answering Calls 8.1.2 Call Pickup > 8.1.3 Do Not Disturb Feature 8.1.4 Ringer Off 8.1.5 Microphone on/off 8.2 Making calls 8.2.1 Caller ID Suppression > 8.2.2 Initiating Calls Page > 8.2.3 Extended Dialing Functions per Drag & Drop 8.2.4 Terminating Calls 8.3 Calling Multiple Parties Simultaneously 8.3.1 Consultation Hold 8.3.2 Conferencing 8.3.3 Toggle 8.3.4 Call Transfer 8.3.5 Parking Calls Page Making Calls to Stored Destinations > 8.4 Making Calls to Stored Destinations 8.4.1 Redial 8.4.2 Call Lists If You Cannot Reach a Destination... 8.5 If You Cannot Reach a Destination... 8.5.1 Callback > If You Cannot Reach a Destination... 8.5.2 Call Waiting Call Forwarding 8.6 Call Forwarding 8.6.1 Call Forwarding Call Forwarding 8.6.2 Night Service 8.7 Using Other Functions 8.7.1 Displaying Call Charges 8.7.2 Telephone Lock > Page 8.7.3 Infos > Page 8.7.4 Answer Text 8.7.5 Telephone Data Service 8.7.6 DTMF Suffix Dialing 8.7.7 Hunting Group 8.7.8 Resetting Functions 8.8 ACD Functions 8.8.1 ACD Logon (Logging on to System) > 8.8.2 ACD Logoff (Logging off from the System) 8.8.3 ACD Post-Processing > 8.8.4 ACD Unavailability > Un- available 8.8.5 Displaying the Number of Waiting Calls 8.8.6 ACD Night Service 9 Electronic Telephone Directory Page 9.1 General Functions 9.1.1 Selecting the Telephone Directory > Ad- dress / Telephone directory > 9.1.2 Viewing Options of the Telephone Directory 9.1.3 Edit entries in the directory > Page 9.1.4 Finding a Contact in the Telephone Directory Last Name (Search results) 9.1.5 Calling a Contact from the Telephone Directory 9.1.6 Sending an E-mail to a Contact Page 10 Call List Management > Page Page Page Index Z A C D E F H I K L M N O S T U V W