SMS troubleshooting

Error codes when sending

E0 Calling Line Identification permanently withheld (CLIR) or Calling Line Identification not activated.

FE Error occurred during SMS transfer.

FD Connection to SMS centre failed, see self- help.

Self-help with errors

The following table lists error situations and possible causes and provides notes on troubleshooting.

You cannot send messages.

1.You have not requested the CLIP service

(Calling¥ Line Identification Presentation). Ask your service provider to enable this service.

2.SMS message transmission has been inter-

rupted¥ (e.g. by a call). Re-send the SMS.

3.Network provider does not support this fea- ture.

4.No number or an invalid number is entered for the SMS centre set as the active send

service¥ centre.

Enter the number (page 33).

You receive an incomplete SMS.

1. Your¥ phone's memory is full.

Delete old SMS messages (page 31).

2.The service provider has not yet sent the rest of the SMS.

You have stopped receiving SMS messages.

1.You¥ have changed the ID of your mailbox. Give your SMS contacts your new ID or undo the change (page 33).

2.You¥ have not activated your mailbox. Activate your mailbox (page 33).

3.Call diversion is activated with When: All Calls or the call diversion All Calls is activated for

the¥ network mailbox. Change the call diversion.

SMS (text messages)

The message is played back.

1.The "display call number" service is not acti-

vated¥ .

Ask your service provider to activate this function (chargeable).

2.Your mobile phone operator and your fixed network SMS service provider have not

agreed¥ on a co-operation.

Obtain information from your fixed net- work SMS service provider.

3.Your terminal is recorded by your SMS pro- vider as having no fixed network SMS func- tionality, i.e. you are no longer registered

with¥ the provider.

Start the registration wizard for auto-

¥matic registration (see page 28). Obtain information from your fixed net-

¥work SMS service provider.

Have the device (re-)registered to receive SMS messages.

Messages are only received during the day.

The terminal is recorded in your SMS pro- vider's database as having no fixed network SMS functionality, i.e. you are no longer registered¥ with the provider.

Start the registration wizard for auto-

¥matic registration (see page 28). Obtain information from your fixed net-

¥work SMS service provider.

Have the device (re-)registered to receive SMS messages.

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