Appendix A: Cal=Trak Troubleshooting Guide
Battery may be deeply discharged or dead.
1Plug charger into unit
2Confirm that the Charge LED is lit
3Wait 10 minutes and try turning unit on again.
4If the unit still does not work, please contact Sierra.
A-2.0 Unit suddenly turns off
Battery may not be fully charged.
1Plug charger into unit.
2Plug cell into unit.
3Turn on the Cal=Trak.
4Enter “Setup Menu – 4” to check battery voltage.
5Battery voltage should be 6.00 volts or higher.
A-3.0 “B” appears in the upper right corner in the run screen
Battery is getting low and should be recharged.
A-4.0 The Charge LED does not light when charger plugged in
1Is the wall outlet working properly?
2Are you using the correct charger? Please be sure to be using a Sierra 12V charger
3Is the charger working properly? If possible, measure the voltage with a voltmeter. The voltage should be greater than 12 volts.
A-5.0 “No Cell” appears on display
“No Cell” is displayed when the cell is not connected to the base.
1If the cell and the base are connected, check the cell connection to the base by removing and reconnecting the cell to the base.
2If display still reads “No Cell” after it has been established that the base and the cell have a firm connection, please contact Sierra.
A-6.0 Settings have been lost or seem to have changed
If the battery is removed or allowed to discharge your settings may be lost. Reprogram instrument to desired settings. See Section 8.0, Setting User Preferences.
A-7.0 “Piston Error” appears on display
This error message could be caused by any of the following:
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