Sima Products user manual Trouble Shooting SUR-47 User’s Manual

Trouble Shooting		SUR-47 User’s Manual
Problem	Solution
You see “ERROR” display	Make sure you hold the other remote’s
on the LCD during the	button down for about 2 seconds.
learning procedure.	Make sure you did not program more than
	one remote for a given device.
	Make sure the two remotes are not too close
	or too far apart and are aiming directly at
	each other - keep apart between 2~4
	inches (5~10cm).
You see “ERROR” display	The button that you pressed has not been
during operation.	taught.
	Learn the button using the learning
	procedure (page12).
Your VCR will not record.	As a safety feature on SUR-47, you must
	press the REC key for 2 seconds.
Problems changing	If your original remote requires the ENTER key
channels.	to be pressed after a channel is selected,
	press the ENTER key to select the channel.
Macro does not work.	Be sure to aim the SUR-47 at the devices
	while the macro commands are being sent.
	Macro was not properly set up. Repeat
	macro set-up procedure (page 18).
IR LEARNING is not	Replace batteries in the SUR-47 and the
successful.	remote you are trying to configure.
	Keep distance between remotes to about
	2~4 inches.
	Do not learn near an incandescent or
	florescent lamp. Bright or indirect light may
	interfere with learning codes.
	Memory capacity is full (48 keys for each of
	16 models).
	The learning process has no errors, but you
	still can’t control your AV devices: repeat
	the learning procedure again. If you still
	can’t solve the problem, use the debug
	code feature and email codes to Sima
	Products (page 17).
	Original remote might not be compatible
	with learning procedure.
A button of your existing	Some remotes issue multiple commands
remote performs two or	when a button is held down. Please be sure
more functions	to teach different buttons of SUR-47 for these
	different commands. Each button of SUR-47
	can only learn one command.

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