Sima Products SUR-47 user manual Appendix C Troubleshooting, Troubleshooting Tables

SUR-47 User’s ManualTrouble Shooting

Appendix C – Troubleshooting

Troubleshooting Tables

Problem	Solution
LCD does not show	Batteries may be dead. Replace the
anything when you touch	batteries with 4 new AAA Alkaline Batteries
it or press the hardware	(page 4). Check that the batteries are
buttons.	properly installed by pressing the SLEEP
	button.
The SUR-47 doesn’t	Make sure that the desired device screen on
operate a device.	the SUR-47 LCD panel has been selected.
	Ensure programming with the learning
	function (page 12) or using the
	manufacturer codes (page 13) has been
	properly done. If you see the ERROR
	message when pressing buttons, re-teach
	the button.
	In IR mode:
	Move closer to the device. The maximum
	operating distance is approximately 30 feet.
	Ensure that you are aiming the SUR-47
	directly at the device and that there are no
	obstructions between the SUR-47 and the
	device.
	In RF mode:
	Make sure the SUR-BU base unit is aimed at
	desired equipment.
	Make sure RF address on base unit matches
	settings in SUR-47.
You cannot operate a	Make sure that your SUR-47 has correctly
device even after	“learned” device's remote control code.
teaching the device using	(page 12).
the learning function.	Delete the device data from the SUR-47 and
	carry out the learning function again (page
	12).
	Make sure you did not program more than
	one remote for a given device.

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