SMC Networks SMC2304WBR-AG manual Appendix a Troubleshooting

APPENDIX A TROUBLESHOOTING

The information outlined in this section describes some useful steps for getting your computer and the Router online.

A.Verify your connection to the Router

If you are unable to access the Router’s web-based administration pages then you may not be properly connected or configured. The screen shots in this section were taken on a Windows 2000 machine, but the same steps will apply to Windows 95/98/Me/XP.

To determine your TCP/IP configuration status please follow the steps below:

1.Click Start then choose Run.

2.Type cmd or command to open a DOS prompt.

3.In the DOS window, type ipconfig and verify the information that is displayed.

4.If your computer is set up for DHCP, then your TCP/IP configuration should be similar to the information displayed:

•IP Address: 192.168.2.x (x is number between 100 and 199 by default.)

•Subnet: 255.255.255.0

•Gateway: 192.168.2.1

If you have an IP address that starts with 169.254.xxx.xxx then see the next section.

If you have another IP address configured, then see section C.

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