
APPENDIX G: TROUBLESHOOTING  101 
SYMPTOM: While scanning with the CHS, I turned off the 
Pocket PC, or my Pocket PC entered suspend mode. Now the CHS 
won’t reconnect to my Pocket PC. 
POSSIBLE REASONS  SOLUTION 
There is a problem with the 
Widcomm stack on some Pocket 
PCs where the CHS can be 
discovered but fails to 
communicate. Affected units 
include the HP iPAQ models 
h221X with ROM version 1.10 
and h1945. 
Soft reset the Pocket PC by 
pressing the reset button.