Sonos Multi-Room Music System manual Wired Sonos component not detected during setup

A-2 Sonos Multi-Room Music System User Guide

Using your Desktop Controller:

1.From the Music menu, select Set Up Music Library.

2.Select the music folder(s) stored on this computer, and click Remove.

3.Next, re-add the share by selecting Add a Share.

4.Select Add music stored on this computer and click Next.

5.Select the music folder you just removed, and click Next.

6.Click Finish.

Wired Sonos component not detected during setup

A network or firewall issue may be preventing the Sonos component that is connected to your router from joining your Sonos system. You can try the steps below to resolve this issue.

(If this is a wireless ZonePlayer, you can try moving the ZonePlayers closer together, or wire the ZonePlayer temporarily to see if the problem is related to wireless interference.)

If you are still experiencing problems, please contact the Sonos Customer Service Center.

1. Check the firewall

Firewall software installed on the computer may be blocking the ports that Sonos uses to operate. First disable all your firewalls and try to connect again. If this resolves the problem, you should configure your firewall to work with the Sonos Desktop Controller software. Click "Firewall Information" on page 6-9(Macintosh) or "Firewall Information" on page 5-9 (PC) for help with this step. If this does not resolve the problem, try step 2 below.