Controller acting sluggish | Sonos Multi-Room Music System manual

A-8	Sonos Multi-Room Music System User Guide

To disconnect the Controller:

•Select System Settings>Controller Settings>Advanced Settings>Factory Reset from the Music menu.

Or,

•If the message “Searching for ZonePlayers” is displayed, select Settings>Facto- ry Reset.

Controller acting sluggish

If the Controller is acting sluggish, or the screen appears jerky, you are probably experiencing wireless interference.

•Change the wireless channel your Sonos Multi-Room Music System is operating on by selecting System Settings>Advanced Settings>Wireless Channel.

Controller doesn’t work in some parts of my home

•Move the Controller closer to a ZonePlayer.

•Change the wireless channel your Sonos system is operating on by selecting System Settings>Advanced Settings>Wireless Channel.

•If these don’t solve the problem, you can extend the wireless range of your mu- sic system by purchasing and installing a Sonos ZoneBridge.

Music stops when I use my 2.4 GHz cordless phone

Change the wireless channel your Sonos Multi-Room Music System is operating on by selecting System Settings>Advanced Settings>Wireless Channel.

Wrong album art displayed

If the incorrect album art, or no album art appears, please visit our Web site at http:// faq.sonos.com/art for details on how album art is located and displayed.

Some radio stations don’t play

Internet radio stations are broadcasts provided by 3rd parties. Problems related to the reliability of radio stations, archived programs, or podcasts should be directed to the broadcaster directly. Go to http://faq.sonos.com/radio for additional information.

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Sonos Multi-Room Music System manual Controller acting sluggish, Controller doesn’t work in some parts of my home

Contents

User Guide Page Contents Managing and Playing Music Desktop Controller for Windows Appendix C Sonos Setup Using Controller Industry Canada RF Exposure Requirements EuropeCanada Recycling Information Network Requirements Your Computer RequirementsSystem requirements Compatible operating systems Compatible music file formats Compatible audio servicesCompatible playlist formats Compatible streaming formats Technical SupportAdditional Information Language Preference System Registration Windows Shortcut Keys Macintosh Shortcut Keys Overview New to Sonos? Already have Sonos? Connect a Sonos component to your router Setting Up a New Sonos System Setup illustrations into router Sonos Multi-Room Music System User Guide Alternate setup illustrations no open router port Ohms If you are connecting a ZonePlayer 120/100 If your speakers have banana If you are connecting a ZonePlayer 90/80 Connect to a home theater or amplifier Install softwareConnect to a computer or powered speakers System Setup Add the Sonos Controller Add a ZoneBridge When and why should I use a wireless connection?Adding to an Existing Sonos System Choose one of the following options Add a ZonePlayer Add a Controller Renaming a ZonePlayer or ZoneBridge Turning Off White Status Indicator Select White Status Indicator Light, and press OK Changing a ZonePlayer’s Operating Mode Select Music Equalization, and press OK Equalization Sound Settings To connect to a home theater Using Line-outTurning Off Music System To control the volume from Sonos system To control the volume from home theater To connect to a computer or powered speakers Using Line-inConnecting a music source To connect using the Desktop Controller Setup illustrations Use Uncompressed if Changing the line-in encoding settingTo connect using the Sonos Controller Use Compressed if Select Advanced SettingsLine-In Encoding ZonePlayer status indicator IndicatorZonePlayer Front ZonePlayer Mute button Status Button to mute or unmute this ZonePlayer ZonePlayer 120 Rear Panel Connectors Voltage select AC 115/230 AC power mains inputAnalog audio Subwoofer output Analog audio outAnalog audio ZonePlayer 100 Rear Panel Connectors Fixed/variable Analog audio out ~100-240 V, 50-60 Hz Analog audio ZonePlayer 90/80 Rear Panel Connectors ZoneBridge Front ZoneBridge Rear Panel Zone Groups What Are Zones? Linking zones From the Zones menu, select Link Zone Click Link Zone, or Dropping zones Select zone to drop from group Available Music Sources What is your music library? What is a Sonos playlist? What is a music queue?What is radio? What is Line-in? From the Music menu, select Set Up Music Library Using the Desktop Controller for WindowsManaging Music Folders Adding a shared folder Scheduling music index updates Resetting music library permissionsFrom the Music menu, select Update Music Index Now Removing a shared folder From the Music menu, choose Set Up Music Library Using the Desktop Controller for MacintoshFrom the Music menu, select Schedule Music Index Updates Viewing shared folders Using the Sonos Controller Select Add NewEnter New Adding a shared folder from the listAdding a shared folder not displayed Scheduling automatic updates Stop accessing a shared folderUpdating the music index Select Music Library Management Browse Selecting from Music Library Search Select to expand the music outline for any selection OK button Drag and drop Power scroll Compilation albums Music Library PreferencesSort folders by preference Check the Part of a compilation checkbox Group using iTunes compilations Within Sonos Group using AlbumArtists Contributing artists Using the Desktop Controller SelectFile or SonosPreferencesDo not group compilations ITunes support Imported playlistsM3U, WPL and PLS support Removing a track from the queue Managing the Music Queue Move Track indicator Using the Sonos Controller Press View QueueMoving a track within the queue Press Edit Queue Press Place Track Changing the play modeClearing the music queue Press Play Mode Viewing large album art Music Services Activating a music trial Adding a compatible music service Showing/hiding the Music Services tab Using the Desktop Controller for Windows Removing a music service trial Your music service password Audible.com Adding an Audible account Deleting an Audible account Adding an additional Audible account to Sonos Last.fm To turn scrobbling on or off What is scrobbling?Napster If you’re new to Napster Play Now Play Next If you already have a Napster accountSelecting music from Napster Adding selections to your Napster Library Napster AutomixSelect Artist Automix Play Now After the trial expires Napster RadioDeleting a Napster account from Sonos If you already have a Napster account Selecting music from Napster Control-click and select one of the following Select Subscribe to Napster, and press OK Selecting music If you’re an existing Napster customer Adding tracks or albums to your Napster Library Adding your Pandora account information to Sonos PandoraSelecting a Napster radio station Creating a new station from an artist or track From the Music Services tab, select Pandora RadioUpgrading your account Adding a new station Adding more music to a station Selecting a Pandora radio stationRenaming a station Deleting a station Rating a track Why is this track playing?Bookmarking a track Select Don’t play this track for a month Select Pandora Radio, and click Continue Select Why is this track playing? Enter the name or an artist or track, and click Continue From the Music menu, select Add more kinds of music Renaming a station Using the Sonos Controller Select Artist Name or Track Name and press OK Upgrading your account Select Edit Station Selecting a radio station Rhapsody If you’re new to Rhapsody Selecting music from Rhapsody If you already have a Rhapsody account Rhapsody Music Guide Using SearchUsing ‘drag and drop’ Adding tracks or albums to your Rhapsody Library Using Rhapsody with UPnPRhapsody Radio Click Continue Deleting a Rhapsody account from Sonos If you already have a Rhapsody account Click Play Now Click the Music Services tab Select Subscribe to Rhapsody, and press OK If you’re an existing Rhapsody customer From the Music menu, select RhapsodyRhapsody Channels Selecting a Rhapsody radio station If you’re new to Sirius Internet Radio Sirius After the trial expires If you already have a Sirius account Upgrading your Sirius account Select Sirius Internet Radio, and click Next Selecting a Sirius radio station Click Continue If you are a premium Sirius subscriber If you are a standard Sirius Satellite Radio subscriber Select Sirius Internet Radio, and click Continue Your account information will be verified with Sirius Using the Sonos Controller Subscription. See Upgrading your Sirius account below Select Sirius RadioSIRIUS Radio, and press OK Select Media Sharing Windows Media PlayerEnabling Windows media sharing Turning on automatic media sharing Click the Settings button Selecting music from Windows Media Player Sonos PlaylistsCreating a Sonos Playlist Media Sonos Multi-Room Music System User Guide Select Rename Playlist Deleting a Sonos PlaylistRenaming a Sonos Playlist Selecting a radio station or show Radio Setting up or changing a local radio location Select a new location and then press OK PC or Done Macintosh Adding a new radio station Select Edit Radio Station from the Music menu Editing a radio stationSelect Add New Radio Station from the Music menu Delete Adding a station or show to your Favorites listDeleting a station or show from your Favorites list Desktop Controller for Windows Controls Playback ControlsQueue pane Music queue Volume Control Setting date and time Clock and AlarmsAdding an alarm From the Zones menu, select Clocks and Alarms Showing the clock screen Editing an alarmDeleting an alarm Setting a sleep timer Software UpdatesSetting software update preferences Downloading software updates Simply follow the Controller’s on-screen prompts ZonePlayer software updates Line-in encoding Selecting a different wireless channelAdditional Preferences Firewall Information Zone Alarm free versionMicrosoft Windows Firewall Click Security CenterWindows Firewall McAfee Personal Firewall Plus Zone Alarm ProSelect Utilities in the System Services ISS Black Ice Protection Norton Personal Firewall Right-click and select Trust IntruderTrust and Accept Desktop Controller for Macintosh Controls Music Library Queue pane Music queue Show/hide Desktop Controller for Macintosh Muting all zones Adjusting sound settingsSetting date and time Alarms Setting a sleep timer Setting software update preferences Selecting different wireless channel Additional Settings Open the System Preferences window UninstallingMac OS X’s built-in firewall for Norton Personal Firewall for Mac OS From the Norton Antivirus Setup window, select NewType the description as Sonos Close the System Preferences window Internet Security Barrier for Mac OS Enabling Windows File Sharing Connecting the Controller Features Battery Charge Indicator Battery Charging Battery Replacement Zones NavigationMusic Back Playback Volume control Sensors and indicators Turn off Controller Sleep modesLight Sleep Deep Sleep Select Date and Time Settings Controller From the Music menu, select Clock and AlarmsAlarmsFrom the Music menu, select Clock and AlarmsSleep Timer When an alarm goes off Online UpdatesChecking for updates Select Clocks and AlarmsView Clock from the Music menu Select Advanced SettingsAuto Check for Software Updates Auto check for software updatesController software updates ZonePlayer software updates Click Sound Adjusting Controller SettingsSleep Timer Undocked Advanced Settings Sleep Timer DockedScreen Brightness Button Brightness Sort folders by Select Advanced SettingsWireless Channel After upgrading to Windows Vista, music doesn’t play Basic Troubleshooting Select Add music stored on this computer and click Next Wired Sonos component not detected during setup Check the router When adding Controller, it doesn’t detect ZonePlayers ZonePlayer isn’t operating properly ZonePlayer status indicator lit, but no sound Cannot access radio, online updates, or registration ZonePlayer volume level reducesZonePlayer has stopped playing music Sound produced from only one speaker Zones do not display properly Controller screen is frozen Controller acting sluggish Music stops when I use my 2.4 GHz cordless phoneController doesn’t work in some parts of my home Wrong album art displayed Some radio stations don’t play Tested, not compatible hardware Can I Eliminate The First Wire?Wireless bridge setup example Tested, compatible hardware ZonePlayer Status Indicator Explanations Resetting the Desktop Controller Chapter a Tips and Troubleshooting Sonos Multi-Room Music System User Guide Can’t Find What You’re Looking For? Support DiagnosticsAbout Your Music System Rated Output Sonos ZonePlayer 120/100Speaker Connections Line Power Supply Wireless ConnectivityDimensions ZP100 Weight ZP100 Finish Storage Temperature Sonos ZonePlayer 90/80 Audio Services SupportedSound Quality Line Out Weight Front Panel LED IndicatorsDimensions Sonos Controller CR100 LED Indication Sonos ZoneBridge Specifications subject to change without notice Sonos Loudspeaker SP100 Connect a Sonos component to your router System Setup Using the Controller ZonePlayer Setup Set up your Sonos system using the Sonos ControllerZoneBridge Setup Play some music Registration Apply power to a Sonos component Setup with a NAS Device no router When you see the message Setup Complete, press OK Choose one of the following options Sonos Multi-Room Music System User Guide Index Alarm, add 6-5,7-9alarm, delete 7-10alarms Index Date and time settings 6-4date, set 5-4,7-9 Deep sleep Expired trial, delete Sonos Multi-Room Music System User Guide Motion sensor 7-8,7-15move track Now Playing screen, large album art OK button Rattling sound 7-8RCA cables Select Pandora radio station 4-46,4-49,4-53 Set sleep timer 7-10set time Status indicator, ZonePlayer 2-24,2-31stop alarm Stop music Urge Sonos Multi-Room Music System User Guide Zune Marketplace