Sound

Symptom

Remedy

 

 

There is no sound.

• The speaker cord is not connected securely.

 

• Press

on the remote if “MUTING ON” is displayed in the front panel

 

display.

 

 

 

• The system is in pause mode. Press H to return to normal play mode.

 

• Fast forward or fast reverse is performed. Press H to return to normal play

 

mode.

 

 

 

• Check the speaker settings (page 110).

 

 

 

No sound is output from the

• The HDMI OUT jack is connected to a DVI (Digital Visual Interface) device

HDMI OUT jack.

(DVI (Digital Visual Interface) jacks do not accept audio signals).

 

• Try the following: 1 Turn the system off and on again. 2 Turn the connected

 

component off and on again. 3 Disconnect and then connect the HDMI cable

 

again.

 

 

 

• Set [Audio (HDMI)] in [HDMI Settings] to [TV+AMP] (page 125).

 

 

The Super Audio CD sound of a

• HDMI1 and HDMI2 does not accept an audio format that contains copy

component that is connected to

protection (page 143). Connect the analog audio output of the component to the

the HDMI1 or HDMI2 jack is

SAT/CABLE IN (AUDIO R/L) or TV (AUDIO IN R/L) jacks of the unit.

not output.

 

 

 

 

 

The left and right sounds are

• Check that the speakers and components are connected correctly and securely.

unbalanced or reversed.

 

 

 

 

 

There is no sound from the

• Check the speaker connections and settings (pages 54, 110).

subwoofer.

• Select “A.F.D. STD” for the decoding mode (page 86).

 

 

Severe hum or noise is heard.

• Check that the speakers and components are connected securely.

 

• Check that the connecting cords are away from a transformer or motor, and at

 

least 3 meters (10 ft) away from your TV set or a fluorescent light.

 

• Move your TV away from the audio components.

 

• The plugs and jacks are dirty. Wipe them with a cloth slightly moistened with

 

alcohol.

 

 

 

• Clean the disc.

 

 

 

 

The sound loses stereo effect

• Select stereo sound by pressing

(page 90).

when you play a CD.

• Make sure the unit is connected properly.

 

 

The surround effect is difficult to

• Make sure the decoding mode setting (page 86).

hear when you are playing a

• Check the speaker connections and settings (pages 54, 110).

sound track of Dolby Digital,

• Depending on the BD/DVD, the output signal may not be the entire 5.1 channel.

DTS, or MPEG audio.

It may be monaural or stereo even if the sound track is recorded in Dolby

 

Digital or MPEG audio format.

 

 

 

The sound comes from the center

• Depending on the disc, the sound may come from the center speaker only.

speaker only.

 

 

 

 

 

No sound is heard from the

• Check the speaker connections and settings (pages 54, 110).

center speaker.

• Make sure the decoding mode setting (page 86).

 

• Depending on the source, the effect of the center speaker may be less

 

noticeable.

 

 

• A 2 channel source is being played.

 

 

 

No sound or only a very low-

• Check the speaker connections and settings (pages 54, 110).

level sound is heard from the

• Make sure the decoding mode setting (page 86).

surround speakers.

• Depending on the source, the effect of the surround speakers may be less

 

noticeable.

 

• Check the wireless setting (page 67).

• A 2 channel source is being played.

134GB