Troubleshooting

If you experience any of the following difficulties while using the system, use this troubleshooting guide to help remedy the problem before requesting repairs. Should any problem persist, consult your nearest Sony dealer.

Note that if service personnel changes some parts during repair, these parts may be retained.

Power

SymptomRemedy

The power is not turned on.

•Check that the AC power cord (mains lead) is connected securely.

•Press "/1 after “STANDBY” disappears from the front panel display.

If “PROTECTOR” and “PUSH POWER” appear alternately in the front panel display.

Press "/1 to turn off the system, and check the following items after “STANDBY” disappears.

•Are the + and – speaker cords short-circuited?

•Are you using only the specified speakers?

•Is anything blocking the ventilation holes of the system?

•After checking the above items and fixing any problems, turn on the system. If the cause of the problem cannot be found even after checking all the above items, consult your nearest Sony dealer.

Picture

Symptom

Remedy

There is no picture.

• The video connecting cords are not connected securely.

 

• The video connecting cords are damaged.

 

• The unit is not connected to the correct TV input jack (page 18).

 

• The video input on the TV is not set so that you can view pictures from the

 

system.

 

• Check the output method on your system (page 18).

 

• You have set progressive format but your TV cannot accept the signal in

 

progressive format. In this case, return the setting to interlace format (the

 

default setting) (page 29).

 

• Even if your TV is compatible with progressive format (525p/625p) signals, the

 

image may be affected when you set progressive format. In this case, return the

 

setting to interlace format (the default setting) (page 29).

 

• Re-connect the connecting cord securely.

 

• The unit is connected to an input device that is not HDCP (High-bandwidth

 

Digital Content Protection) compliant (“HDMI” on the front panel does not

 

light up) (page 18).

 

• If the HDMI OUT jack is used for video output, changing the type of video

 

signal output from the HDMI OUT jack. It may solve the problem (page 29).

 

Connect the TV and the unit using a video jack other than the HDMI OUT, and

 

switch the TV’s input to the connected video input so that you can see the on-

 

screen displays. Change the type of video signal output from the HDMI OUT

 

jack, and switch the TV’s input back to HDMI. If the picture still does not

 

appear, repeat the Steps and try other options.

 

• You have set [PROGRESSIVE (COMPONENT OUT)] in [VIDEO SETUP] to

 

[ON] (page 54) even though your TV cannot accept the progressive signal. In

 

this case, disconnect the HDMI cable from the unit and then set to [OFF].

 

 

88GB