Symptom | Remedy |
The disc does not play. | • There is no disc inserted. |
| • The disc is upside down. |
| Insert the disc with the playback side facing down. |
| • The disc is skewed on the disc tray. |
| • The system cannot play |
| • The region code on the DVD does not match the system. |
| • Moisture has condensed inside the unit and may cause damage to the lenses. |
| Remove the disc and leave the unit turned on for about half an hour. |
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The MP3 file cannot be played. | • The DATA CD is not recorded in the MP3 format that conforms to ISO 9660 |
| Level 1/Level 2, or Joliet. |
| • The DATA DVD is not recorded in an MP3 format that conforms to UDF |
| (Universal Disk Format). |
| • The MP3 file does not have the extension “.MP3.” |
| • The data is not formatted in MP3 even though it has the extension “.MP3.” |
| • The data is not MPEG1 Audio Layer 3 data. |
| • The system cannot play audio tracks in MP3PRO format. |
| • The [MODE (MUSIC, IMAGE)] setting has been set to [IMAGE] (page 46). |
| • If you cannot change the [MODE (MUSIC, IMAGE)] setting, |
| or turn the system off, then on. |
| • The DATA CD/DATA DVD contains a DivX video file (except for United |
| Kingdom and North American models). |
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|
The JPEG image file cannot be | • The DATA CD is not recorded in a JPEG format that conforms to ISO 9660 |
played. | Level 1/Level 2, or Joliet. |
| • The DATA DVD is not recorded in a JPEG format that conforms to UDF |
| (Universal Disk Format). |
| • It has an extension other than “.JPEG” or “.JPG.” |
| • It is larger than 3,072 (width) × 2,048 (height) in normal mode, or more than |
| 2,000,000 pixels in Progressive JPEG image file which is mainly used on the |
| Internet WEB site. |
| • It does not fit the TV screen (those images are reduced). |
| • The [MODE (MUSIC, IMAGE)] setting has been set to [MUSIC] (page 46). |
| • If you cannot change the [MODE (MUSIC, IMAGE)] setting, |
| or turn the system off, then on. |
| • The DATA CD/DATA DVD contains a DivX video file (except for United |
| Kingdom and North American models). |
|
|
The MP3 files and JPEG image | • [AUTO] has been selected in [MODE (MUSIC, IMAGE)] (page 46). |
files starts playing |
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simultaneously. |
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The DivX video file cannot be | • The file is not created in DivX format. |
played (except for United | • The file has an extension other than “.AVI” or “.DIVX.” |
Kingdom and North American | • The DATA CD/DATA DVD is not created in a DivX format that conforms to |
models). | ISO 9660 Level 1/Level 2 or, Joliet/UDF. |
| • The DivX video file is larger than 720 (width) ⋅ 576 (height). |
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The titles of folder/file/file name | • The system can only display numbers and letters of the alphabets. Other |
are not displayed correctly. | characters are displayed as [*]. |
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Information Additional