Self-diagnosis Function

(When letters/numbers appear in the display)

When the self-diagnosis function is activated to prevent the system from malfunctioning, a 5- character service number (e.g., C 13 50) with a combination of a letter and 4 digits appears on the TV screen or front panel display. In this case, check the following table.

C:13:50

When displaying the version number on the TV screen

When you turn on the system, the version number [VER.X.XX] (X is a number) may appear on the TV screen. Although this is not a malfunction and for Sony service use only, normal system operation will not be possible. Turn off the system, and then turn on the system again to operate.

VER.X.XX

First 3

Cause and/or corrective action

characters of

 

the service

 

number

 

 

 

C 13

The disc is dirty.

 

,Clean the disc with a soft cloth

 

(page 87).

 

 

C 31

The disc is not inserted correctly.

 

,Restart the system, then re-insert

 

the disc correctly.

 

 

E XX

To prevent a malfunction, the

(XX is a

system has performed the self-

number)

diagnosis function.

 

,Contact your nearest Sony

 

dealer or local authorized Sony

 

service facility and give the 5-

 

character service number.

 

Example: E 61 10

 

 

Information Additional

97GB