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Troubleshooting

If you run into any problem using your camcorder, use the following table to troubleshoot the problem. If the problem persists, disconnect the power source and contact your Sony dealer. If “C:ss:ss” appears on the LCD screen or in the viewfinder, the self-diagnosis display function has worked. See page 176.

In the recording mode

Symptom

Cause and/or Corrective Actions

START/STOP does not operate.

• The POWER switch is set to OFF or VCR.

 

c Set it to CAMERA (p. 21).

 

• The tape has run out.

 

c Rewind the tape or insert a new one (p. 18, 36).

 

• The write-protect tab is set to expose the red mark.

 

c Use a new cassette or slide the tab (p. 18).

 

• The tape is stuck to the drum (moisture condensation).

 

c Remove the cassette and leave your camcorder for at least 1

 

hour to acclimatize (p. 189).

The power goes off.

• While being operated in CAMERA mode, your camcorder has

 

been in the standby mode for more than 5 minutes.

 

c Set the POWER switch to OFF and then to CAMERA again

 

(p. 21).

 

c Remove the cassette from your camcorder if it is not in use.

 

(p. 18).

 

• The battery is dead.

 

c Use a charged battery pack.

The image on the viewfinder screen

• The viewfinder lens is not adjusted.

is not clear.

c Adjust the viewfinder lens (p. 23).

The SteadyShot function does not

• STEADYSHOT is set to OFF in the menu settings.

work.

c Set it to ON (p. 114).

The autofocusing function does not

• FOCUS is set to MANUAL.

work.

c Set it to AUTO (p. 63).

 

• Shooting conditions are not suitable for autofocus.

 

c Set FOCUS to MANUAL to focus manually (p. 63).

The fader function does not work.

•The digital effect function is working. c Cancel it (p. 54).

A vertical band appears when you shoot a subject such as lights or a candle flame against a dark background.

•The contrast between the subject and background is too high. This is not a malfunction.

A vertical band appears when you shoot a very bright subject.

• This is not a malfunction.

Some tiny white spots appear in the viewfinder or on the LCD screen.

•Slow shutter, low lux or Super NightShot mode is activated. This is not a malfunction.

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