Symptom

Check

Cause/Solutions

Printing stops

• Does the access indicator

cThe data size of an image is large and it

midway.

light in green?

takes longer to process it for printing.

 

 

As soon as the data processing finishes,

 

 

the printer starts printing.

 

 

 

 

• Is the paper error ( )

cPaper is jammed. See “If paper jams”

 

indicator lit?

(.page 124) and remove jammed

 

 

paper from the printer. If jammed paper

 

 

cannot be removed, contact the Sony

 

 

service facilities.

 

 

 

 

• Is any indicator lit?

cIf no indicator is lit, the thermal head

 

 

may be overheated. Leave the printer

 

 

until the head cools down and the

 

 

printer resumes printing.

 

 

 

Connecting with a digital camera

Symptom

Check

Cause/Solutions

 

 

The PictBridge

• Is the digital camera

cConnect the cable correctly.

 

 

mark does not

connected correctly?

 

 

 

appear on the

 

 

 

 

• Is the ON/STANDBY

cTurn on the ON/STANDBY button.

 

 

LCD display of

 

 

button turned on?

 

 

 

the digital

 

 

 

 

 

 

 

camera.

• Does the firmware of your

cSee the homepage for the digital camera

 

 

 

 

 

digital camera support the

you are using.

 

 

 

printer?

 

 

 

 

 

 

Troubleshooting

 

 

 

 

 

• Is the PictBridge mark on

cThe PictBridge mark is not displayed

 

 

 

 

 

the LCD display flashing?

while the printer is in the EDIT, Creative

 

 

 

 

Print, or other menu modes. Exit the

 

 

 

 

menu and then connect the cable again.

 

 

 

 

cIf a USB mouse or other non-PictBridge-

 

 

 

 

compliant device is connected, remove it

 

 

 

 

and connect a PictBridge-compliant device.

 

 

 

 

 

 

 

 

• Is printing in process?

cConnect the cable again after printing is

 

 

 

complete.

 

 

 

 

 

 

 

 

 

 

 

115 GB