If you have problems | Sony DSC-RX100M2 specification

Cyber-shot User Guide

Before Use

Operating the camera

Shooting

Viewing

Useful shooting functions

Useful viewing functions

Search	Print

Top page > Troubleshooting > If you have problems > If you have problems

If you have problems

If you experience trouble with the camera, try the following solutions.

1.Check the items under “Troubleshooting”, then check your camera.

If a code such as “C/E::” appears on the screen, see “Self-diagnosis display”.

2.Remove the battery pack, wait for about one minute, re-insert the battery pack, then turn on the power.

	Changing settings	3. Initialize the settings. [Details]
		4. Consult your dealer or local authorized service facility.
	Viewing images on a TV
	Viewing images on a TV	Additional information on this product and answers to frequently asked questions can be found at our

	Using with your computer
	Using with your computer	Customer Support Website.
		http://www.sony.net/
	Printing	http://www.sony.net/
	Printing
	Troubleshooting	Back to top
	Precautions / About this camera
	Contents list
		Copyright 2013 Sony Corporation

232

Image 232

Sony DSC-RX100M2 manual If you have problems

Contents

DSC-RX100M2 How to use this User Guide Using the strapUsing the shoulder strap Using the In-Camera Guide Operating the camera Operating the camera Shooting still images ShootingShooting movies Viewing Viewing still imagesDeleting images Viewing movies Using shooting functions Functions not available for each shooting modeUseful shooting functions Back to top Useful viewing functions Functions not available for each view modePlayback menu Changing settings Viewing an image on a High Definition HD TV Viewing images on a TVViewing an image on a Bravia Sync-compatible TV Using with your computer Using the softwareRecommended computer environment Importing images to a computer Printing Printing still images Troubleshooting If you have problemsTroubleshooting Situations this camera has difficulty handling Precautions Precautions / About this cameraOn cleaning Contents list Viewing still images Playback zoom Image Index Still/Movie Select Delete Slide Show Image Index Changing settings Clock setup menuSetup menu Memory Card Tool menu Viewing images on a TV Using the camera abroad Number of still images and recordable time of moviesAbout this camera Trademarks How to use this User Guide Selecting a topic to display Changing the font size Searching a topic by keywordReturning to a previous Printing out a Marks and notations used in this User Guide Names of parts Light sensor LCD screen Fn Function button Movie Movie button Multi Terminal Speaker List of icons displayed on the screen List of shooting mode iconsDisplay Indication Capture List of viewing mode icons Picture Effect error Using the wrist strap Using the shoulder strap sold separately In-Camera Guide To access all shooting tips Shooting Tip Using the control wheel Moving the selection frame on the Menu screen, etcSelecting an image to be played back Related Topic Func. of Right Button Back to top How to use Control Ring How to use the Fn Function button Using Menu items Focus indicator Shooting still images Viewing still images Image Size Back to top Zoom Still images Operation Settings Zoom bar Image Size LAvailable zoom Zoom scale 20M 14× 10M 10× 20× 28× Shooting movies Zoom Movies Using the Smile Shutter while recording movies Shooting still images while recording a movie Dual Rec List of mode dial functions Related Topic Intelligent Auto Features of Auto shooting modesScene Recognition When to use Mode REC Scene Recognition Superior AutoOverlaying processing Related Topic Program Auto Program shift Aperture Priority About aperture Related Topic Shutter Priority About shutter speed Related Topic Setting the shutter speed and aperture F value Control wheel FeatureManual Exposure Bulb Memory recall Movie Sweep Panorama Tips for shooting a panoramic image Related Topic Scene Selection Page Related Topic Viewing images taken with a different camera Viewing still imagesRotating an image Playback zoom Image Index Displaying images of the desired folder Deleting images On the movie viewing screen Viewing moviesControl wheel Action during movie playback Still/Movie Select Back to top Scrolling panoramic images for display Control wheel Action Functions not available for each REC modes Functions not available for each shooting modeFunctions not available for each Scene Selection Functions not available for each Picture Effect Back to top Menu items not available for each shooting mode Menu items Icons below indicate the available modes Back to top Tracking focus Tracking a facePage Disp Display Contents Playback mode Graphic display Displaying histogram When White circular spots appear in flash photos Flash ModeHow can the White circular spots be reduced? Functions not available for each shooting mode Back to top Adjusting the exposure for better looking images Exposure Comp Photo Creativity Drive Mode Tips for preventing blur Automatic shooting with Self-portrait timer Image Size When Aspect Ratio is set toImage size Usage guidelines Aspect Ratio Back to top Aspect Ratio Menu Quality RAW images Panorama Size Panorama Direction Using DMF/Manual Focus Focus ModeFocusing using the DMF setting Back to top Using Flexible Spot Autofocus Area 100 Soft Skin Effect Using Smile Shutter Smile/Face Detect 103 Auto Object Framing High ISO sensitivity Adjusting ISO Sensitivity Recommended Exposure IndexLow ISO sensitivity 106 Metering Mode Flash Comp Compensation? White Balance Effects of lighting conditions To capture a basic white color in Custom Setup mode 111 Range Optimizer DRO/Auto HDRAuto HDR Exposure Difference Level Creative Style Picture Effect Blurred part using To add an effect to a movie 118 Clear Image Zoom Image size Total zoom scale 120 Digital Zoom Long Exposure NR High ISO NR AF Illuminator SteadyShot Using with your computer Printing Troubleshooting Color Space Ctrl with Smartphone Connect to the camera from an Android smartphone Connect to the camera from an iOS smartphone About NFC Functions that can be set with the smartphone Write Date Memory To recall registered settingsItems that can be registered File Format Avchd Record Setting Record Average Description Setting Bit-rateRecord Setting Average bit-rate Description File Format Avchd VGA 3M When Record Setting is set to VGA 3M When Record Setting is set to other than VGA 3MImage SizeDual Rec Shooting movies Audio Recording Wind Noise Reduct FINDER/LCD Setting What causes the red-eye phenomenon? Red Eye ReductionOther ways to reduce red-eye Grid Line Auto Review Disp Button Disp Display Contents Back to top Peaking Level Peaking Color Shooting mode Functions assigned Functions assigned when Control Ring is set to StandardControl Ring Zoom Func. on Ring Control Ring Display Function Button Functions assigned in the default settingsFunctions to be assigned ISO Autofocus Area setting Assigned setting Func. of Center ButtonAEL toggle AF/MF Control Toggle Focus Magnifier Func. of Left Button Auto Object Framing Soft Skin Effect Func. of Right Button 158 Movie Button MF Assist Focus Magnif. Time Face Priority Tracking New Registration Face RegistrationOrder Exchanging Menu items not available for each view mode Menu items Folder view Still Folder view MP4 Avchd view Still/Movie Select Delete Slide Show RepeatInterval Image Type Top page Useful viewing functions Playback menu Image Index Protect Specify Printing Dpof SetupDate Imprint Send to Smartphone Send to Smartphone Send to Computer Slideshow setting View on TV Movies Volume Settings Adjusting the volume during playback Playback Display Format File Number Select REC Folder New Folder On folders Recover Image DB Display Card Space Date/Time Setup Area Setting Menu start Mode Dial Guide LCD Brightness Viewfinder Bright Power Save Power Saving Start Time PAL/NTSC Selector only for 1080 50i-compatible models Ntsc Upload Settings Transferring image data using the Eye-Fi card 194 Hdmi Resolution Ctrl for Hdmi USB Connection MTP USB LUN Setting USB Power Supply Audio signals WPS Push How to use the keyboard Access Point SettingsWhen the desired access point is displayed on the screen Screen Functions Names Other setting itemsScreen names Functions WPS Push Back to top Edit Device Name Disp MAC Address SSID/PW Reset Airplane Mode Version Language Drop Sensor Demo Mode Initialize PhotoTV HD 215 Viewing an image on a Bravia Sync-compatible TV Windows Recommended computer environmentMac 218 PlayMemories Home Windows Installing PlayMemories Home Windows Starting PlayMemories Home Windows Accessing to PlayMemories Home Help Guide Windows Wireless Auto Import Software for Mac Image Data Converter Installing Image Data Converter Windows / Mac Viewing Image Data Converter Guide Connecting the camera to the computer Home Importing images to a computerImporting images to a Mac computer To disconnect your camera from the computer Selecting a method for creating a disc of movies Characteristics of each type of discRecordable Disc type/Purpose Movie quality Player Creating a disc with a device other than a computer Creating Blu-ray discsTypes of discs that can be used with PlayMemories Home Devices Disc type Device that is compliant with an Avchd format Ver Printing still images If you have problems Battery pack and power 234 Shooting still images/movies Flash does not work Close-up shoot function Macro does not workDate and time are not displayed on the screen F value and shutter speed flash Cannot shoot images in succession Dots appear and remain on the screenSame image is shot several times Viewing images Cannot play back imagesDate and time are not displayed Image does not appear on the TV Wi-Fi Mark of the camera Computers Your computer does not recognize the cameraCannot import images Cannot play back images on your computer Cannot insert a memory card Memory cardYou have formatted a memory card by mistake Images are printed with both edges cut off PrintingCannot print images with the date Others Self-diagnosis display C32C13 E61 E62 E91 Messages Camera Error. Turn power off then on System Error Image Database File error. Recover?Internal temp. high. Allow it to cool Recording is unavailable in this movie format Situations this camera has difficulty handling Precautions What is 1080 60p/50p? On moisture condensationFunctions built into this camera On image data compatibility 251 On the internal rechargeable backup battery Charging method of the internal rechargeable backup battery Battery pack On charging the battery packEffective use of the battery pack Remaining battery charge On battery life How to store the battery packCompatible battery pack Charging the battery pack Memory card Memory card Representation in User Guide Memory Stick media Memory Stick media type Recording/Playback Media with standard sized Memory Stick media slot On cleaning Cleaning the lens and flashCleaning the flash Cleaning the camera surface Number of still images Image Size L 20M Recordable time of movies Using the camera abroad On TV color systems Carl Zeiss lens Avchd format Recording and playback on the camera License On GNU GPL/LGPL applied software Trademarks