Troubleshooting

You can use this chart to establish possible causes of

sending the unit for repair. If a problem persists,

an apparent problem; always double-check before

contact your Sony dealer.

 

 

Troubleshooting chart

 

 

 

 

 

 

Symptoms

Cause

 

 

Remedy

 

 

 

The unit does not power on when you

There is no battery pack loaded.

Load a battery pack (page 46).

turn the POWER switch on.

 

 

 

 

The battery pack has reached the end of

Replace the battery pack with a fully

 

 

its usable life.

 

charged one (page 46).

 

 

 

 

The AC power adaptor is not connected,

Connect the AC power adaptor or turn it

 

or it is not turned on.

 

on (page 48).

 

 

 

The tape transport does not operate

The POWER switch of the unit is turned

Turn the POWER switch on (page 14).

when you press either VTR button.

off.

 

 

 

 

 

 

 

The unit has reached the end of tape.

Rewind the tape, or load a new cassette

 

 

 

 

(page 53).

 

 

 

 

The cassette is set record-inhibited.

Either load a new cassette, or release

 

 

 

 

the record-inhibit (page 51).

 

 

 

 

An incorrect type of DVCAM or DV

Load a correct type of DV or DVCAM

 

cassette is loaded.

 

cassette (page 51, 53).

 

(The

indication blinks.)

 

 

 

 

The tape transport does not operate

The unit has reached the end of tape.

Rewind the tape, or load a new cassette

when you press any tape transport

 

 

 

(page 53).

button.

 

 

 

 

The cassette holder is not solidly closed

Press on the “PUSH” indication to close

 

 

after the cassette is inserted.

the holder solidly (page 53).

 

 

 

The power supply cuts while operating.

The battery pack is exhausted.

Replace the battery pack with a fully

 

 

 

 

charged one (page 46).

 

 

 

The battery goes dead very quickly.

The operating temperature is very low.

Use a BP-L60/L60A or BP-L90/L90A

 

 

 

 

(page 46).

 

 

 

 

The battery pack is inadequately

Recharge the battery pack (page 46).

 

charged.

 

 

 

 

 

 

It is not possible to eject the cassette.

The battery pack is exhausted.

Replace the battery pack with a fully

 

 

 

 

charged one (page 46).

 

 

 

 

The POWER switch is turned off.

Turn the POWER switch on. (page 14)

 

 

 

 

The cassette holder is not solidly closed

Press on the “PUSH” indication to close

 

after the cassette is inserted.

the holder solidly and then press the

 

 

 

 

EJECT button (page 53).

 

 

 

The playback picture quality is poor.

The video heads are dirty.

Clean the video heads using a PDVM-

 

 

 

 

12CL Cleaning Cassette (page 126).

The playback picture does not appear.

 

 

 

 

 

 

 

 

 

 

 

 

The playback sound does not hear.

 

 

 

 

 

 

 

All controls except the EJECT button are

There is condensation on the head

Remove the cassette, power off, and

disabled.

drum.

 

 

wait until the condensation has

 

 

 

 

evaporated (page 128).

Audio recording is not possible.

The AUDIO LEVEL (CH-1/CH-2) knobs

Adjust the setting of the AUDIO LEVEL

 

are set to the minimum level.

(CH-1/CH-2) knobs (page 16).

 

 

 

 

The AUDIO LEVEL knob on the front is

Adjust the setting of the AUDIO LEVEL

 

set to the minimum level.

knob (page 12).

 

 

 

The recorded sound is distorted.

The audio level is too high.

Adjust the setting of the AUDIO LEVEL

 

 

 

 

(CH-1/CH-2) knobs, and record again

 

 

 

 

(page 16).

 

 

 

The recorded sound has a high noise

The audio level is too low.

Adjust the setting of the AUDIO LEVEL

level.

 

 

 

(CH-1/CH-2) knobs, and record again

 

 

 

 

(page 16).

The indication “Er91-13F” appears in the

The unit has failed in loading or saving

Load a new cassette (page 53).

display window.

the cassette memory data.

 

 

 

 

The cassette is automatically ejected.

An incorrect type of cassette is loaded.

Load a correct type of cassette (page

 

 

 

 

53).

 

 

 

 

 

 

 

 

 

(Continued)

Appendix

Appendix 129