Other Information

Troubleshooting

If you have additional questions, service needs, or require technical assistance related to tile use of your

Sony TV, please visit our website or call one of the following numbers:

http://www.sony.com/tvsu pport

1-800-222-SONY(7669) for US

1-877-899-SONY(7669) for Canada

Remote Control

Remote

control

does

not

[_

The

batteries

could

 

be weak.

Replace

the

batteries.

 

 

 

 

 

 

 

 

 

 

 

operate

 

 

 

_

Check

the

orientation

of the

batteries.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

[_

Press

 

TV (FUNCTION)

once,

and the

TV

indicator

lights

up. You

 

may

have

 

 

 

 

 

 

 

inadvertently

 

pressed

SAT/CABLE

 

(FUNCTION), which

changes

 

the remote

 

 

 

 

 

 

control to SAT or CABLE mode.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

[_

Make

sure

this

unit's

power

cord

is

connected

securely

to the

wall

outlet.

 

 

 

o

 

 

 

 

[_

Fluorescent

lamps

can

interfere

 

with

remote

control

operation;

try

turning

off

 

 

 

 

 

the

 

 

 

 

 

fluorescent

lamps.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

[_

Keep

 

the remote

control

sensor

 

area

clear

from obstacles.

 

 

 

 

 

 

 

 

 

 

 

 

[_

If the

"WARNING:

 

TV

temperature

 

is

high."

message

appears,

tuna

off

the

TV

 

 

 

 

 

and

wait until

the

TV's

proiection

 

lamp

cools

down

(approximately

 

5 minutes).

If

 

 

 

 

 

the remote control still does not work, make sure to dust the ventilation slots on

 

 

 

 

 

the rear of the TV and the cooling

fan

to provide

adequate

ventilation

around

 

the

 

 

 

 

 

TV.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Cannot

change

channels with

[_

If you

are

using

the

TV

to change

channels,

first

press

TV

(FUNCTION)

once,

the remote control

 

 

and

the TV indicator

lights

up.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

[_

If you

are

using

another

device

 

to

change

channels,

be

sure

you have not

 

 

 

 

 

 

 

 

 

inadvertently

 

switched

your

TV

from the

channel

3 or

4 setting.

 

 

 

 

 

 

 

 

 

 

[_

If you

are

using

another

device

 

to

change

channels,

be

sure

to

press

FUNCTION

 

 

 

 

 

for that device. For example, if you are using your cable box to change channels,

 

 

 

 

 

be sure to press

SAT/CABLE

 

(FUNCTION)

 

once,

and

the

SAT/CABLE

indicator

 

 

 

 

 

lights

 

up.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Remote

control

does

not

[_

If yon

replaced

 

the

batteries

to

the

remote

recently,

 

the

code

numbers

for

the

 

video

operate non-Sony video

 

equipment

may

need

to

be reset.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

equipment

 

 

[_

There

may

be

more

than one code

for

the

equipment

that you

are

attempting

 

to

 

 

 

 

 

operate.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

I_

There

is a possibility

that some non-Sony

equipment

cannot

be operated

by

your

 

 

 

 

 

Sony

TV remote.

You may

need

to use

the equipment's

original remote control.

55

Page 55
Image 55
Sony KDS-60A2000, KDS-50A2000, KDS-55A2000 manual Troubleshooting, Remote Control, TV Function, SAT/CABLE Function, Sat/Cable