Self-diagnosis function

(When letters/numbers appear in the display)

When the self-diagnosis function is activated to prevent the system from malfunctioning, a

5-character service number (e.g. C 13 50) with a combination of a letter and 4 digits appears in the on-screen display and the front panel display. In this case, check the following table.

First 3

Cause and corrective action

characters of

 

the service

 

number

 

 

 

C 13

The disc is dirty.

 

t Clean the disc with a soft cloth

 

(page 93).

 

 

C 31

The disc is not inserted correctly.

 

t Restart the system, then

 

re-insert the disc correctly.

 

 

E XX

To prevent a malfunction, the

(XX is a number)

system has performed the self-

 

diagnosis function.

 

t Contact your nearest Sony

 

dealer or local authorized

 

Sony service facility and give

 

the 5-character service

 

number.

 

Example: E 61 10

 

 

Messages

One of the following messages may appear or flash in the front panel display during operation.

Disc

Cannot Play

A disc that cannot be played back was inserted.

A DVD VIDEO with unsupported region code was inserted.

No Disc

There is no disc on the disc tray.

Push STOP!

You have pressed the buttons whose operation is only possible when playback is stopped.

Reading

The system is reading information of the disc. Some buttons are not available.

Please Wait

The system is doing initialization process.

Data Error

The MP3 audio track, JPEG image file and DivX video file you want to play back is damaged.

The MP3 audio track does not conform to MPEG 1 Audio Layer 3 format.

The JPEG image file does not conform to DCF format.

The DivX video file does not conform to DivX Certified profiles.

The MP3 audio track has the extension “.MP3” but it is not in MP3 format.

The JPEG image file has the extension “.JPG” or “.JPEG” but it is not in JPEG format.

The DivX video file has the extension “.AVI” or “.DIVX” but it is not in DivX format.

PASSWORD

Custom Parental Control or Parental Control is set.

90GB