WALKMAN User Guide |
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| Top page > Troubleshooting > To Deal with a Trouble > What can I do to solve a problem? | |||
Getting Started |
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| What can I do to solve a problem? | ||||
How to Use the Software | ||||||
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Music |
| If the player does not function as expected, try the following steps to resolve the issue. | ||||
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“SensMe™ Channels” | ||||||
1. | Find the symptoms of the issue in this manual, and try any corrective actions listed. | |||||
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Videos/Podcasts/Photos | 2. | Connect the player to your computer to charge the battery. | ||||
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| You may be able to resolve some issues by charging the battery [Details]. | |||
FM Radio | 3. | |||||
Press the RESET button with a small pin, etc. | ||||||
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Timer |
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| If you press the RESET button while operating the player, stored data and player settings | |||
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| may be lost. | |||
Settings |
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Troubleshooting |
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Important Information |
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Specifications | 4. | Check information on the issue in the Help of each software. | ||||
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Contents list | 5. | Look up information on the issue on one of the customer support Web sites [Details]. | ||||
| 6. | If the approaches listed above fail to resolve the issue, consult your nearest Sony dealer. |
Note
No data will be deleted and no settings will be changed by resetting the player.
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Copyright 2010 Sony Corporation
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