WALKMAN User Guide

 

 

 

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Top page > Troubleshooting > To Deal with a Trouble > What can I do to solve a problem?

Getting Started

 

 

 

 

 

 

 

What can I do to solve a problem?

How to Use the Software

 

 

 

 

 

 

 

 

 

 

 

 

Music

 

If the player does not function as expected, try the following steps to resolve the issue.

 

 

“SensMe™ Channels”

1.

Find the symptoms of the issue in this manual, and try any corrective actions listed.

 

Videos/Podcasts/Photos

2.

Connect the player to your computer to charge the battery.

 

 

 

You may be able to resolve some issues by charging the battery [Details].

FM Radio

3.

Press the RESET button with a small pin, etc.

 

Timer

 

 

If you press the RESET button while operating the player, stored data and player settings

 

 

 

may be lost.

Settings

 

 

 

 

 

 

 

Troubleshooting

 

 

 

 

 

Important Information

 

 

 

 

 

 

 

 

 

 

 

Specifications

4.

Check information on the issue in the Help of each software.

 

Contents list

5.

Look up information on the issue on one of the customer support Web sites [Details].

 

6.

If the approaches listed above fail to resolve the issue, consult your nearest Sony dealer.

Note

No data will be deleted and no settings will be changed by resetting the player.

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Copyright 2010 Sony Corporation

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Sony NWZ-E355, NWZ-E353, NWZ-E354 specifications What can I do to solve a problem?