Troubleshooting software | Sony PCG-SR17K guide

Troubleshooting

1Click Start, point to Settings, point to Control Panel, and then click the System icon.

The System Properties dialog box appears.

2Click the Device Manager tab. Double-click Network Adapter and then select “Klsi USB-Ethernet Device Adapter.”

3Right-click Property (this only appears if the port replicator is attached).

4Click the Overall tab and then click the “Impossible to use in this hardware profile” box.

(For Windows 2000)

1Click Start, point to Settings, point to Control Panel, and then click the System icon.

The System Properties dialog box appears.

2Click the Hardware tab and then click the Device Manager button.

3Double-click Network Adapter, right-click “Klsi USB-Ethernet Device Adapter,” and then select Disabled.

My PC card is not working

❑Make sure the PC card is compatible with Microsoft® Windows®.

❑Use the Sony Notebook Setup utility to disable devices you are not currently using.

❑If you are using two PC cards, use the Sony Notebook Setup utility to disable the devices you are not currently using.

Troubleshooting software

My software program stops responding or crashes

Contact the software publisher or designated provider for technical support. See the “About Software” section of this manual.

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Sony PCG-SR17K manual Troubleshooting software, My PC card is not working, My software program stops responding or crashes

Contents

Vaio Notebook User Guide Page Owner’s Record Safety Information Declaration of Conformity Regulatory Information This modem uses the Usoc RJ-11 telephone jack FCC Part Telephone Consumer Guidelines Canada Telephone Consumer Protection Act United States Industry Canada Notice Lindice déquivalence de la sonnerie de ce matériel est de Contents Using the System Welcome Features Manuals Unpacking Your NotebookSoftware CD Remove the following hardware items from the box Other Recovery CDs Recommended Position Ergonomic Considerations Setting Up Your Notebook Handling Your Notebook Cleaning Your NotebookHandling the LCD Screen On Moisture Condensation Vaio Notebook User Guide Front Locating Controls and Connectors Back Left Right Using the AC Adapter Connecting a Power SourceConnecting AC Adapter Bottom To Insert the Battery Pack Using Battery PowerInserting Battery Pack Lock Lever To Remove the Battery Pack To Charge the Battery PackBattery Indicator Light AC Adapter Removing Battery Pack Using Batteries Hardware Temperature Vaio Notebook User Guide Starting Your Computer Power SwitchOpening If you are unable to shut down your computer Shutting Down Your Computer Keyboard Using the Keyboard Escape key + F Combinations and Functions with the Windows Key Indicators Functions Power Indicators Combinations and Functions with the Fn Key Fn+ / F7 Switch to the external display Functions Touchpad Using the Touchpad Drag Connecting a Floppy Disk Drive Using a Floppy Disk Drive optionalTo Connect a Floppy Disk Drive To Insert a Diskette Removing a Floppy Disk Drive When the Computer is OnTo Remove a Diskette Inserting a Diskette Handling Diskettes To Carry a Floppy Disk DriveCarrying a Floppy Disk Drive To Connect the CD Drive Connecting the CD/DVD Drive optional Inserting the PC Card Removing the PC Card To Insert a Disc Using the CD-ROM DriveInserting a Disc To Remove the Drive Flashing Busy IndicatorHandling CD or DVD Media To Insert a PC Card Using PC CardsRemoving the PC Card Slot Protector Inserting a PC Card Removing a PC Card To Remove a PC Card When the Computer is on Connecting with an i.Link Cable Using Smart ConnectWindows Me Windows Connecting a Digital Video Camera Recorder Connecting an i.LINK deviceLink Interface To connect a Digital Video Camera Recorder Digital Video Captures DVgate Applications Hard Drive Partition Adjusting Image Resolution Using the Jog Dial Control Vaio Action SetupJog Dial Control Jog Dial Control Guide Mode Launcher ModeUsing Launcher Mode Jog Guide Dialog Box Using the Jog Dial Control with Other Software Using the Jog Dial Control with Sony SoftwareUsing Guide Mode Using a Dialog Box Using Memory Stick MediaTypes of Memory Stick Media Handling and Storing Memory Stick Media What is MagicGate? To check the drive Inserting a Memory Stick MediaInserting a Memory Stick Media Removing a Memory Stick Media Removing a Memory Stick Media Using MG Memory Stick Media with Data from Another Device Using the Write-protect Tab Using a Compatible DeviceWrite-Protecting a Memory Stick Media Formatting a Memory Stick Media Using Power Saving Modes System Idle Mode Normal ModeSystem Suspend Mode System Hibernation Mode Using Power Management To activate System Hibernation mode Vaio Notebook User Guide Connecting Peripheral Devices Opening the Phone Line Jack Cover Connecting a Phone Line Plugging the Phone Line into Phone Line Jack Connecting the Internal Modem to the Telephone Line Connect to the Telephone Line Set the Dialing Mode for the ModemOpening the Modular Jack Cover Telephone with Two Modular Jacks Connecting Telephone Cord to Line Jack Using Ethernet to Connect to a Network Connecting to the Local Area Network LANConnecting to LAN To connect to the network Windows Me Setting Up Your Ethernet ConnectionTo connect to the network Windows To set network components Windows Me Connecting a USB Device Connecting a Universal Serial Bus USB DeviceTo Connect a USB Device Connecting a Monitor Connecting an External DisplayTo Connect a Monitor To Connect a Projector To remove the display adapter Connecting a ProjectorTo select a display Adjusting sound volume in the Recording Control window Switching the connector functionalityRecording from a Microphone or Audio Equipment To increase the sound of the microphone To make the microphone echo Adjusting volume To effect the Midi sound Adding Memory Installing a Memory Module Location of Screws To install a Memory Module Memory Module Opening the Display Panel Installing a Memory Module Aligning the Palm Rest Removing a Memory Module Removing a Memory Module Confirming Added Memory Capacity Sony Notebook Setup Dialog Box About the Software on Your Computer DVgate Netscape Communicator Supplementary Information Recovering Microsoft Word About Your Recovery CDs Movie Shaker Create a Movie using ShakerImporting Images and Sound Clips Main Window Shaker Tray Editing Clips and ScenesWorking Panel Adding effects to a scene or a clip Saving a Movie PictureGear Using Panorama MakerManaging Your Pictures Creating a Photo Album Making Still Images and Panoramic from Mpeg McAfee VirusScan Network Associates, Inc For Answers to Your Software QuestionsNetscape Communicator Netscape Communications Corp PhotoPrinter 2000 Pro ArcSoft, Inc Sound Forge Sonic Foundry Sony Service CenterQuicken 2000 Intuit Inc Vaio Notebook User Guide Using the System Recovery CDs Using the System and Application Recovery CDs 100 To use the System Recovery CDs If your computer does not start from the Recovery CD Using the Application Recovery CDs To use the Application Recovery CDs My notebook does not start Troubleshooting your notebook My notebook starts, but my system doesn’t start properly My notebook stops responding or does not shut down Sound of my notebook’s fan is too loud Power Management setting is not responding Troubleshooting the mouse and touchpad Troubleshooting the LCD screenWant to change the video resolution of my display My LCD screen is blank Pointer does not move while using the Touchpad or Mouse Troubleshooting drives, PC cards and peripheral devicesMy touchpad does not work properly My floppy disk drive can not write to a diskette 109 My CD or DVD drive tray does not open My PC card is not working Troubleshooting softwareMy software program stops responding or crashes Can not use the DVgate software Troubleshooting the modemMy voice-related software does not work properly My modem does not work My modem connection is slow Troubleshooting audioMy speakers have no sound My microphone does not work Troubleshooting the printerCannot print Vaio Notebook User Guide Getting Help 116 Specifications 118 Index 120 121 122 123 124