Troubleshooting

Before taking your unit in for repairs, check the operation one more time. Should the problem persists, consult your nearest dealer.

Launch the supplied SRP-X500P Manager software and confirm the settings of the SRP-X500P. If this does not

clear up the problem, consult the following troubleshooting guide for a possible solution to the problem.

Symptom

Cause/Remedy

The SRP-X500P does not turn on.

•Power cord is disconnected.

t Insert the power cord firmly into the AC IN connector and wall outlet.

No sound is output.

• The input level controls are fully turned down.

 

t Rotate the controls to turn up the input level.

 

 

 

• The MASTER control is fully turned down.

 

t Rotate the control to turn up the master volume.

 

 

 

• ROUTING settings are incorrect.

 

t Use the SRP-X500P Manager to set the routing correctly.

 

 

 

• The SYSTEM TYPE selector setting is incorrect.

 

t Make correct settings.

No microphone sound is output.

• The TRIM controls are fully turned down.

tRotate the controls to turn up the input level.

Sound is distorted.

• The audio input signal level is too high.

tRotate the input level controls to turn down the input level.

No video comes out.

• Video input signal settings are incorrect.

 

t Correct the video input signal setting.

 

 

 

• The PROJECTOR PROTOCOL selector setting is incorrect.

 

t Make correct settings.

 

 

The SRP-X500P cannot be controlled by the

• The cable connection does not match the specifications of the SRP-X500P.

devices connected to the PROJECTOR CONTROL

 

• The parameter settings for the RS-232C connectors do not match the specifications of

RS-232C or REMOTE RS-232C connector.

the SRP-X500P.

 

 

The PROTECTION indicator lights up.

• DC voltage has flowed to the SPEAKERS CH-1 to 4 connectors due to a malfunction.

 

t Turn off the power.

 

 

 

• The internal temperature of the SRP-X500P exceeds the specified level because of the

 

following:

 

− The impedance of the connected speakers is too low.

 

t Turn off the power and connect the SRP-X500P to speakers with the appropriate

 

impedance.

 

− The ventilation holes (on the right and left sides of the SRP-X500P) are blocked by

 

dust.

 

t Clean the ventilation holes by removing the dust with a vacuum cleaner.

 

 

 

• A pair of speaker terminals has shorted (SPEAKERS CH-1 to 4).

 

t Turn off the power and remove the cause of the short circuit.

 

 

Troubleshooting 35