Symptom | Cause and/or Corrective Action |
The picture does not appear in the | • The LCD panel is open. |
viewfinder. | c Close the LCD panel when you do not record using the |
| LCD screen (p. 32). |
A vertical band appears when you | • The contrast between the subject and background is too |
shoot a subject such as lights or a | high. This is not a malfunction. |
candle flame against a dark |
|
background. |
|
A vertical band appears when you | • The smear phenomenon is occurring. This is not a |
shoot a very bright subject. | malfunction. |
Some tiny white, red, blue or green | • Slow shutter, Super NightShot or Color Slow Shutter |
spots appear on the screen.*4) | mode is activated. This is not a malfunction. |
An unknown picture is displayed on • If 10 minutes passes after you set the POWER switch to
the screen. | CAMERA or DEMO MODE is set to ON in the menu |
| settings without a “Memory Stick” *4) or a cassette |
| inserted, your camcorder automatically starts the |
| demonstration. |
| c Insert a “Memory Stick” *4) or a cassette and the |
| demonstration stops. |
| You can also cancel DEMO MODE (p. 221). |
The picture is recorded in incorrect or | • NIGHTSHOT is set to ON. |
unnatural colors. | c Set it to OFF (p. 39). |
Picture appears too bright, and the | • NIGHTSHOT is set to ON in a bright place. |
subject does not appear on the | c Set it to OFF (p. 39). |
screen. | • The backlight function is active. |
| c Deactivate the backlight function (p. 38). |
The shutter does not sound.*4) | • BEEP is set to OFF in the menu settings. |
| c Set it to MELODY or NORMAL (p. 222). |
A horizontal black band appears | • Set STEADYSHOT to OFF in the menu settings (p. 213). |
when shooting a TV screen or a |
|
computer screen.*3) |
|
An external flash (optional) does not • The power of the external flash is off or the power source
work.*4) | is not installed. |
| c Turn on the external flash or install the power source. |
| • AUTO is selected in FLASH MODE in the menu settings |
| while recording in a bright place. |
| c Set it to ON (p. 211). |
| *1) |
| *2) |
| *3) |
| *4) |
Troubleshooting
225