— Troubleshooting —

Types of trouble and how to correct trouble

If you run into any problem using your camcorder, use the following table to troubleshoot the problem. If the problem persists, disconnect the power source and contact your Sony dealer or local authorized Sony service facility. If “C:ss:ss” appears on the screen, the self-diagnosis display function has worked. See page 232.

In the recording mode

Symptom

Cause and/or Corrective Action

START/STOP does not operate.

• The POWER switch is not set to CAMERA.

 

c Set it to CAMERA (p. 30).

 

• The tape has run out.

 

c Rewind the cassette or insert a new one (p. 28, 45).

 

• The write-protect tab is set to expose the red mark.

 

c Use a new tape or slide the tab (p. 29).

 

• The tape is stuck to the drum (moisture condensation).

 

c Remove the cassette and leave your camcorder for at

 

least one hour to acclimatize (p. 247).

The power goes off.

• While being operated in CAMERA mode, your camcorder

 

has been in the standby mode for more than three

 

minutes *1)/five minutes *2).

 

c Set the POWER switch to OFF (CHG) and then to

 

CAMERA again (p. 30).

 

• The battery pack is dead or nearly dead.

 

c Install a charged battery pack (p. 18, 19).

The image on the viewfinder screen • The viewfinder lens is not adjusted.

is not clear.

c Adjust the viewfinder lens (p. 35).

The SteadyShot function does not

• STEADYSHOT is set to OFF in the menu settings.

work.*3)

c Set it to ON (p. 213).

 

• 16:9WIDE is set to ON in the menu settings.*1)

c Set it to OFF (p. 212).

• 16:9WIDE is set to 16:9FULL.*2) c Set it to OFF (p. 212).

The autofocusing function does not work.

The setting is the manual focus mode. c Set the autofocus mode (p. 71).

Shooting conditions are not suitable for autofocus. c Adjust to focus manually (p. 71).

The x indicator flashes in the

• The video heads may be dirty.

viewfinder.

c Clean the heads using the Sony V8-25CLD cleaning

cassette (optional) (p. 248).

*1) *2) *3)

*4)

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