TV FAQs
1.Will I know if I’m receiving an incoming call while I’m viewing or listening to a media clip?
Yes. All incoming calls will stop the Sprint TV app and provide you with the option to either Accept, or Reject. The channel program will start from beginning after rejecting or ending the call. All interruptions (new message / Voicemail / Alarm / Calendar notifications) do not stop the Sprint TV app. The Sprint TV application will start from beginning after returning back from the notifications.
2.How long are the clips? Will I know the estimated time it will take to play the clip prior to accessing it? Once you have selected a channel, you will see a listing of the available clips, with each clip’s length displayed after the clip’s title. In general, a clip’s duration will depend on the story or content being provided, and can be fairly short or as long as a few minutes.
3.Can I access a clip wherever I am, as long as I have my phone?
As long as you are on the Nationwide Sprint Network, you will have access to the audio and video clips.
Note: Sprint TV service does not work while roaming off of the Nationwide Sprint Network or where service is unavailable.
4.Are the videos that I’m viewing “live” videos?
It depends on the content provider. Some of the channels available through Sprint TV stream live content. Others provide media on demand with video and audio clips that are refreshed throughout the day, but that are not “live.”
5.After purchasing access to an Available Channel for a monthly fee, do I receive any confirmation? That is, how do I know it has been purchased?
The next time you access the channel, you bypass the Preview/Purchase page and go directly to the available content.
6.If I don’t subscribe to a data plan, will I still be able to view the multimedia clips?
Yes. For service access charges, please consult your Sprint service plan or visit www.sprint.com.
