Problem | Suggestion | |
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The handset stops working or | Move the handset closer to the base. | |
works poorly during a call. |
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Lift the base's antenna to a fully vertical position. | ||
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| Be sure the handset's battery pack is charged. (If the battery pack | |
| power is too low, the handset cannot display Low Battery.) | |
Low volume or unusual | Someone has picked up another phone on the same line. Hang up the | |
sounds. | other phone. | |
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Dropout or mute. | Keep the handset away from computers, remote control toys, wireless | |
| microphones, alarm systems, intercoms, room monitors, fluorescent | |
| lights, and electrical appliances. Move to another location or turn off | |
| the source of interference. | |
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| Press SELECT/CHANNEL to change the channel. | |
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| Hang up and redial the number. | |
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The phone cannot be operated | Lift the base's antenna to a vertical position. | |
at a useful distance from the |
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Be sure neither the handset's nor base's antenna is touching a metal | ||
base because the signal | ||
surface. | ||
becomes weak or noisy (hand- | ||
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Return the handset to the base and recharge the battery pack. | ||
set's range has decreased). | ||
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The handset battery pack does | Check the charging contacts on the handset and base. If they are dirty, | |
not charge. | clean them with a pencil eraser. | |
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| Be sure the battery pack is connected correctly. | |
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| Be sure the handset is properly seated on the base. | |
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| Replace the battery pack (see “Connecting, Charging and Replacing | |
| the Battery Pack” on Page 9). | |
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The handset does not ring or | Move the handset closer to the base. | |
receive a page. |
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Lift the base's antenna to a vertical position. | ||
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| Be sure the battery pack in the handset is connected and charged. | |
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| Move the base away from other electrical devices. | |
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You have an incoming call, but | Let the phone ring twice before you answer so the phone has time to | |
do not receive any Caller ID | record the Caller ID information. | |
information. |
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Check that the phone is correctly and securely connected. | ||
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| Check with your phone company to verify that your Caller ID service is | |
| active. | |
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If you still have problems, disconnect the phone. If other phones on the same line work proper- ly, the fault is in this phone or its installation. If you cannot find the problem, take the phone to your local RadioShack store for assistance.
CARE
To enjoy your Sprint 2.4GHz Digital Spread Spectrum Cordless Telephone for a long time:
•Keep the phone dry. If it gets wet, wipe it dry immediately.
•Use and store the phone only in normal temperature environments.
Troubleshooting | 23 |
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