Troubleshooting, Problems and Solutions | Sharp UX-340LM specification

11. Troubleshooting

11. Troubleshooting

Problems and Solutions

If you have any problems with your fax, first refer to the following troubleshooting guide. If you cannot solve the problem, call Sharp's Customer Assistance Center at 1-800-BE SHARP.

Line error

Problem	Solution

LINE ERROR appears in	Try the transaction again. If the error persists, check the
the display.	following:
	• Check the connection. The cord from the TEL. LINE
	jack to the wall jack should be no longer than six feet.
	• Make sure there are no modem devices sharing the
	same telephone line.
	• Check with the other party to make sure their fax
	machine is functioning properly.
	• Have your telephone line checked for line noise.
	• Try connecting the fax machine to a different
	telephone line.
	• If the problem still occurs, your fax machine may need
	service.

11. Trouble- shooting

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Image 97

Sharp UX-340LM manual Troubleshooting, Problems and Solutions, Line error, Trouble- shooting

Contents

FACSIMILE UX-340LMMODEL OPERATION MANUAL Model Number Serial Number Date of Purchase Place of Purchase FOR YOUR RECORDSABOUT THE TELEPHONE CONSUMER PROTECTION ACT OF Introduction Halftone grayscale Dimensions Important safety informationWeight Use caution when installing or modifying telephone lines Unpacking Checklist Connections Loading the Imaging Film Table of ContentsSetting the Date and Time Setting the Reception Mode Volume Adjustment 7. Answering Machine Hookup 5 RESOLUTION key A Look at the Operation Panel6 VOLUME key 1 SPEED DIAL key 11 SPEAKER key 10 HOLD/SEARCH key12 Rapid Dial Keys 13 OpenLCR key Unpacking Checklist 1. InstallationPoints to keep in mind when setting up 1. Installation Connecting the Handset ConnectionsConnecting the power cord Installation Connecting the telephone line cord1 or Extension phone optional Attaching the tray extension and document support If you are installing the imaging film for the first time, go to Step Loading the Imaging FilmLoading the Imaging Film DO NOT DISCARD THE FOUR GREEN GEARS 8 Insert the large gear into the large Sharp UX-3CR Imaging Film When to replace the imaging film Loading Printing Paper Loading Printing Paper 4 Push the paper release plate back down Installation1 FUNCTION key Entering Your Name and Fax Number# key STOP key START Example 3 1 4 4 4 4 1ENTER YOUR NAME SECURITY SELECT Do not set the date and time if you are using OpenLCR Setting the Date and TimeSTOP key START Daylight Saving Time Setting the Date and Time2 0 0 0 9 2 Setting the reception mode Setting the Reception ModeA.M. mode Press the RECEPTION MODE key Speaker Volume AdjustmentHandset DOWN key UP key RINGER HIGH RINGER MIDDLE RINGER LOW RINGER OFF OK? Ringer 2. Setting Up OpenLCR 2. Setting Up and Using OpenLCR Registering by fax Setting Up and Using OpenLCRRegistering by phone Transmission Test and OpenLCR Downloading receiving the rate data manually Registering through OpenLCR’s Web site Fax transmission test Using OpenLCRTEL FAX Meaning Mark Temporarily turning off OpenLCR To stop using OpenLCR What to do if “E” appears in the display Changing your user profileOpenLCR What to do if you cannot connect to OpenLCR Note The following settings are not required as of the printing Selecting a long or short call Changing the SHORT TIME and LONG TIME settingsOpenLCR SHORT TIME ENTER 01-29 START DOWNLOAD STOP CANCELLONG TIME ENTER 03-30 Transmittable Documents 3. Sending DocumentsSize and weight Other restrictions Loading the Document Loading the Document 1 Grasp the finger hold and pull up to open the operation panel Removing a document from the feeder2 Remove the document 3 Close the operation panel, making sure it clicks into place Resolution settings Adjusting the Resolution and ContrastContrast settings Changing the default resolution Sending a Fax by Normal Dialing Sending a Fax by Normal Dialing When transmission is completed, the fax will beep once Using the REDIAL key Sending a Fax by Automatic Dialing Sending a Fax by Automatic DialingSPEED DIAL key Rapid Keys 3. Sending Storing fax and telephone numbers for Automatic DialingDocuments To clear a mistake, press the Clearing auto-dial numbers Chain Dialing for area and access codes number, or press the STOP key to return to the date and time display Making changes Speed Dialing Rapid Key DialingSPEED DIAL keys Direct Keypad DialingSending3 HOLD SEARCH Recall Interval for automatic redialing Automatic redialingRecall times for automatic dialing RECALL TIMES ECM MODE Error Correction Mode 4. Receiving Documents Using FAX Mode4. Receiving Documents Changing the number of rings Using FAX Mode Answering with the fax’s handset Using TEL Mode4. Receiving Documents Changing the number for remote fax activation Answering with an extension phoneComments Turning off detection of the Tel/Fax Remote Number Fax Signal Receive Reception Ratio 2 in 1 Print 2 Press 1 to turn on automatic reduction, or 2 to turn it off Substitute Reception to Memory Substitute Reception to Memory 5. Making Copies 5. Making CopiesSTART/MEMORY key twice START/MEMORY key and go to Making Copies Copy Cut-off 6. Making Phone Calls 6. Making Telephone CallsNormal Dialing Enter the full telephone number with the numeric keys Rapid Key Dialing Press the appropriate Rapid Key Searching for an auto-dial number Chain DialingRedial Hold 7. Answering Machine Hookup Connecting an Answering MachineChanging the outgoing message Answering How the connection operates Activating the answering machine connection Quiet Detect Time Optional A.M. Mode Settings Fax when Answering machine Fails 8. Special Functions Caller ID Requires Subscription to Service8. Special Functions Display messages How Caller ID operatesViewing the Caller ID list Priority Call To delete calls from the Caller ID listPRIORITY CALL # Blocking voice calls Distinctive Ring Requires Subscription to Service 4 Set the reception mode to FAX Broadcasting Broadcasting Cover Sheet 8. Special Functions Selecting a header message optional PAGE COUNTER SET Batch Page Numbering Entering Anti Junk numbers Blocking Reception of Unwanted Faxes Blocking Reception of Unwanted Faxes Sending Documents From Memory If the memory becomes full Requesting transmission Polling Requesting a Fax Transmission Polling security Being polled polling standby PASSCODE # MODE Storing and clearing fax numbers for polling permission Setting a timer operation Timer Operations To cancel a timer operation Activity Report 9. Printing Lists RECEIVER SENDERSTART TX/RX TIME Passcode List Timer ListOption Setting List Print Setup List 3 SEND Transaction ReportONLY PRINT Print head 10. Maintenance 10. Maintenance Maintenance Scanning glass and rollers The housing Problems and Solutions 11. TroubleshootingLine error Problem SPEAKER key Dialing and transmission problemsthe telephone line cord on page Reception and copying problems Answering machine connection Loading Printing Paper in Chapter General problemsTransmittable Documents on page section, Clearing Paper Jams Messages and Signalsexplained in Downloading receiving the rate data Clearing Paper Jams MEMORY IS FULL Searching for an auto-dial number on page Audible signals Clearing a jammed document Clearing Paper JamsClearing jammed printing paper Clearing Paper Jams 11. Trouble- shooting Part distribution centers Ordering Parts FCC Regulatory Information Setting the Date and Time Quick Reference GuideEntering Your Name and Number Storing and Clearing Auto Dial Numbers Receiving Faxes Sending FaxesNormal Dialing Rapid Key Dialing Introducció n de su nombre y nú mero Guía de referencia rá pidaAjuste de la fecha y hora Memorizació n y borrado de nú meros de marcació n automá tica Guía de referencia rápida Transmisió n de mensajes telefax Recepció n de mensajes telefaxMarcació n normal Marcació n rá pida MATERIAL SAFETY DATA SHEET 1/2 S H A R PSection 1. Product Identification Section 2. Suppliers Name and Address Section 6. Physical Chemical Characteristics MATERIAL SAFETY DATA SHEET 2/2Section 9. Precautions for Safe Handling and Use Section 7. Fire and Explosion Data Skin? Section 5.Health Hazard DataIngestion? Section 6. Physical Chemical Characteristics Index Index Page Page Page SHARP DOCUMENT NETWORK SYSTEM OF AMERICA LIMITED WARRANTY SHARP DOCUMENT NETWORK SYSTEM OF AMERICA SHARP CORPORATIONSharp Plaza, Mahwah, New Jersey PRINTED IN THAILAND TINSE4155XHTA