Problems and Solutions
A received document or | • Make sure the operation panel and the printer |
copy prints out in strips. | compartment cover under the operation panel are |
| completely closed (press down on both sides of each). |
| (To close the printer compartment cover, grasp the |
| top of the operation panel and pull to open it, and then |
| press down on both sides of the printer compartment |
| cover.) |
|
|
The quality of copies is | • Any dirt or material on the scanning glass will cause |
poor and/or black spots | spots to appear on copies and transmitted faxes. |
appear. | Clean the scanning glass as explained on page 94. |
|
|
Reception/copying is | • If reception or copying takes place continuously for a |
interrupted. | long time, the print head may overheat. Turn off the |
| power and let it cool down. |
|
|
Answering machine connection
Problem | Solution |
|
|
The answering machine | • Make sure your fax machine's reception mode is set |
connection does not | to A.M. |
operate properly. |
|
| • Make sure your fax machine'sTEL. LINE jack is |
| connected to the wall jack. Make sure your fax |
| machine'sTEL. SET jack is connected to your |
| answering machine's telephone line jack (not the |
| answering machine's extension phone jack). |
| • Make sure your answering machine's outgoing |
| message is under 10 seconds. |
| • Make sure that the Quiet Detect Time setting is set to |
| three or four seconds (see page 67). |
| • Make sure that the Distinctive Ring function is set to |
| OFF SETTING (see page 73). |
| • If you have checked all of the above and the hookup |
| still doesn't operate properly, call the Customer |
| Assistance Center. |
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