Problems and Solutions
General problems
Problem | Solution |
|
|
Information cannot be | • Make sure the fax is plugged in and the imaging film |
programmed in the fax. | and paper have been loaded. (Programming is not |
| possible if the imaging film and printing paper have |
| not been loaded.) See Loading the Imaging Film and |
| Loading Printing Paper in Chapter 1. |
|
|
Nothing appears in the | • Make sure the power cord is properly plugged into a |
display. | power outlet. |
| • Connect another electrical appliance to the outlet to |
| see if it has power. |
|
|
The machine does not | • If a beep sound is not made when you press the keys, |
respond when you press | unplug the power cord and then plug it in again |
any of its keys. | several seconds later. |
|
|
Automatic document | • Check the size and weight of the document (see |
feeding does not work for | Transmittable Documents on page 37). |
transmission or copying. |
|
|
|
Voice calls taken on an | • The fax may interrupt during a voice call if the |
extension phone are | reception mode is set to A.M. To prevent interruption |
interrupted by the fax. | on a tone dial extension phone, press any three keys |
| on the extension phone after answering. (Note: Do not |
| enter the code to activate fax reception.) |
|
|
No reception occurs when | • Make sure you have not run out of paper. |
polling is attempted. |
|
| • Make sure the transmitting machine is set to answer |
| automatically. |
| • If the transmitting machine has polling security, make |
| sure that your fax number has been entered both in |
| your machine and in the transmitting machine. |
|
|
11. Trouble- shooting
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