Problems and Solutions
Reception and copying problems
Problem | Solution |
|
|
The fax machine doesn't | • Make sure that the reception mode is set to FAX. If |
receive documents | you subscribe to a distinctive ring service, make sure |
automatically. | that the Distinctive Ring function is set to the correct |
| ring pattern. If you do not subscribe to a distinctive |
| ring service, make sure that Distinctive Ring is set to |
| OFF SETTING. (See Distinctive Ring on page 73.) |
|
|
The power is on, but no | • Make sure that the telephone line cord is plugged into |
reception takes place. | the TEL. LINE jack, and not the TEL. SET jack. |
|
|
The printing paper comes | • Make sure that the document is loaded properly in the |
out blank when you try to | feeder of the transmitting machine. Make a copy or |
receive a document. | print a report to confirm the printing ability of your |
| machine. |
|
|
General print quality is | • It is important to select a paper that is appropriate for |
poor. | the thermal transfer printer in your fax. We |
| recommend using laser quality paper that has a very |
| smooth finish. Copier paper will work, but it |
| sometimes tends to yield a lighter print quality. |
|
|
The received document is | • Ask the other party to send higher contrast |
faint. | documents. If the contrast is still too low, your fax |
| machine may need service. Make a copy or print a |
| report to check your machine’s printing ability. |
|
|
Received images are | • Noise on the telephone line may cause distortion. |
distorted. | Have the other party try sending the document again. |
| • The print head may be dirty. See Print head on page |
| 92. |
| • Make a copy or print a report on your fax machine. If |
| the copy or report is also distorted, your fax machine |
| may need service. |
|
|
11. Trouble- shooting
97
