Reception and copying problems, Trouble- shooting | Sharp UX-340LM

Problems and Solutions

Reception and copying problems

Problem	Solution

The fax machine doesn't	• Make sure that the reception mode is set to FAX. If
receive documents	you subscribe to a distinctive ring service, make sure
automatically.	that the Distinctive Ring function is set to the correct
	ring pattern. If you do not subscribe to a distinctive
	ring service, make sure that Distinctive Ring is set to
	OFF SETTING. (See Distinctive Ring on page 73.)

The power is on, but no	• Make sure that the telephone line cord is plugged into
reception takes place.	the TEL. LINE jack, and not the TEL. SET jack.

The printing paper comes	• Make sure that the document is loaded properly in the
out blank when you try to	feeder of the transmitting machine. Make a copy or
receive a document.	print a report to confirm the printing ability of your
	machine.

General print quality is	• It is important to select a paper that is appropriate for
poor.	the thermal transfer printer in your fax. We
	recommend using laser quality paper that has a very
	smooth finish. Copier paper will work, but it
	sometimes tends to yield a lighter print quality.

The received document is	• Ask the other party to send higher contrast
faint.	documents. If the contrast is still too low, your fax
	machine may need service. Make a copy or print a
	report to check your machine’s printing ability.

Received images are	• Noise on the telephone line may cause distortion.
distorted.	Have the other party try sending the document again.
	• The print head may be dirty. See Print head on page
	92.
	• Make a copy or print a report on your fax machine. If
	the copy or report is also distorted, your fax machine
	may need service.

11. Trouble- shooting

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Image 99

Sharp UX-340LM manual Reception and copying problems, Problems and Solutions, Trouble- shooting

Contents

OPERATION MANUAL UX-340LMFACSIMILE MODEL FOR YOUR RECORDS Model Number Serial Number Date of Purchase Place of PurchaseABOUT THE TELEPHONE CONSUMER PROTECTION ACT OF Introduction Halftone grayscale Important safety information DimensionsWeight Use caution when installing or modifying telephone lines Volume Adjustment Table of ContentsUnpacking Checklist Connections Loading the Imaging Film Setting the Date and Time Setting the Reception Mode 7. Answering Machine Hookup 1 SPEED DIAL key A Look at the Operation Panel5 RESOLUTION key 6 VOLUME key 13 OpenLCR key 10 HOLD/SEARCH key11 SPEAKER key 12 Rapid Dial Keys 1. Installation 1. InstallationUnpacking Checklist Points to keep in mind when setting up Connections Connecting the HandsetConnecting the power cord Connecting the telephone line cord Installation1 or Extension phone optional Attaching the tray extension and document support Loading the Imaging Film If you are installing the imaging film for the first time, go to StepLoading the Imaging Film DO NOT DISCARD THE FOUR GREEN GEARS 8 Insert the large gear into the large Sharp UX-3CR Imaging Film When to replace the imaging film Loading Printing Paper Loading Printing Paper 4 Push the paper release plate back down Installation1 STOP key START Entering Your Name and Fax NumberFUNCTION key # key SECURITY SELECT 3 1 4 4 4 4 1Example ENTER YOUR NAME START Setting the Date and TimeDo not set the date and time if you are using OpenLCR STOP key 0 9 2 Setting the Date and TimeDaylight Saving Time 2 0 0 Press the RECEPTION MODE key Setting the Reception ModeSetting the reception mode A.M. mode DOWN key UP key Volume AdjustmentSpeaker Handset RINGER HIGH RINGER MIDDLE RINGER LOW RINGER OFF OK? Ringer 2. Setting Up OpenLCR 2. Setting Up and Using OpenLCR Transmission Test and OpenLCR Setting Up and Using OpenLCRRegistering by fax Registering by phone Downloading receiving the rate data manually Registering through OpenLCR’s Web site Using OpenLCR Fax transmission testTEL FAX Meaning Mark Temporarily turning off OpenLCR To stop using OpenLCR Changing your user profile What to do if “E” appears in the displayOpenLCR What to do if you cannot connect to OpenLCR Note The following settings are not required as of the printing Changing the SHORT TIME and LONG TIME settings Selecting a long or short callOpenLCR START DOWNLOAD STOP CANCEL SHORT TIME ENTER 01-29LONG TIME ENTER 03-30 Other restrictions 3. Sending DocumentsTransmittable Documents Size and weight Loading the Document Loading the Document 3 Close the operation panel, making sure it clicks into place Removing a document from the feeder1 Grasp the finger hold and pull up to open the operation panel 2 Remove the document Adjusting the Resolution and Contrast Resolution settingsContrast settings Changing the default resolution Sending a Fax by Normal Dialing Sending a Fax by Normal Dialing When transmission is completed, the fax will beep once Using the REDIAL key Rapid Keys Sending a Fax by Automatic DialingSending a Fax by Automatic Dialing SPEED DIAL key To clear a mistake, press the Storing fax and telephone numbers for Automatic Dialing3. Sending Documents Clearing auto-dial numbers Chain Dialing for area and access codes number, or press the STOP key to return to the date and time display Making changes Rapid Key Dialing Speed DialingSPEED DIAL Direct Keypad Dialing keysSending3 HOLD SEARCH RECALL TIMES Automatic redialingRecall Interval for automatic redialing Recall times for automatic dialing ECM MODE Error Correction Mode Using FAX Mode 4. Receiving Documents4. Receiving Documents Changing the number of rings Using FAX Mode Using TEL Mode Answering with the fax’s handset4. Receiving Documents Answering with an extension phone Changing the number for remote fax activationComments Turning off detection of the Tel/Fax Remote Number Fax Signal Receive Reception Ratio 2 in 1 Print 2 Press 1 to turn on automatic reduction, or 2 to turn it off Substitute Reception to Memory Substitute Reception to Memory START/MEMORY key and go to 5. Making Copies5. Making Copies START/MEMORY key twice Making Copies Copy Cut-off Rapid Key Dialing Press the appropriate Rapid Key 6. Making Telephone Calls6. Making Phone Calls Normal Dialing Enter the full telephone number with the numeric keys Hold Chain DialingSearching for an auto-dial number Redial Answering Connecting an Answering Machine7. Answering Machine Hookup Changing the outgoing message How the connection operates Activating the answering machine connection Quiet Detect Time Optional A.M. Mode Settings Fax when Answering machine Fails Caller ID Requires Subscription to Service 8. Special Functions8. Special Functions How Caller ID operates Display messagesViewing the Caller ID list To delete calls from the Caller ID list Priority CallPRIORITY CALL # Blocking voice calls Distinctive Ring Requires Subscription to Service 4 Set the reception mode to FAX Broadcasting Broadcasting Cover Sheet 8. Special Functions Selecting a header message optional PAGE COUNTER SET Batch Page Numbering Entering Anti Junk numbers Blocking Reception of Unwanted Faxes Blocking Reception of Unwanted Faxes Sending Documents From Memory If the memory becomes full Requesting transmission Polling Requesting a Fax Transmission Polling security Being polled polling standby PASSCODE # MODE Storing and clearing fax numbers for polling permission Setting a timer operation Timer Operations To cancel a timer operation Activity Report 9. Printing Lists TX/RX TIME SENDERRECEIVER START Print Setup List Timer ListPasscode List Option Setting List PRINT Transaction Report3 SEND ONLY Print head 10. Maintenance 10. Maintenance Maintenance Scanning glass and rollers The housing Problem 11. TroubleshootingProblems and Solutions Line error Dialing and transmission problems SPEAKER keythe telephone line cord on page Reception and copying problems Answering machine connection General problems Loading Printing Paper in ChapterTransmittable Documents on page Messages and Signals section, Clearing Paper Jamsexplained in Downloading receiving the rate data Clearing Paper Jams MEMORY IS FULL Searching for an auto-dial number on page Audible signals paper Clearing Paper JamsClearing a jammed document Clearing jammed printing Clearing Paper Jams 11. Trouble- shooting Part distribution centers Ordering Parts FCC Regulatory Information Storing and Clearing Auto Dial Numbers Quick Reference GuideSetting the Date and Time Entering Your Name and Number Rapid Key Dialing Sending FaxesReceiving Faxes Normal Dialing Memorizació n y borrado de nú meros de marcació n automá tica Guía de referencia rá pidaIntroducció n de su nombre y nú mero Ajuste de la fecha y hora Marcació n rá pida Transmisió n de mensajes telefax Recepció n de mensajes telefaxGuía de referencia rápida Marcació n normal Section 2. Suppliers Name and Address S H A R PMATERIAL SAFETY DATA SHEET 1/2 Section 1. Product Identification Section 7. Fire and Explosion Data MATERIAL SAFETY DATA SHEET 2/2Section 6. Physical Chemical Characteristics Section 9. Precautions for Safe Handling and Use Section 5.Health Hazard Data Skin?Ingestion? S H A R P Index Index Page Page Page SHARP DOCUMENT NETWORK SYSTEM OF AMERICA LIMITED WARRANTY PRINTED IN THAILAND TINSE4155XHTA SHARP CORPORATIONSHARP DOCUMENT NETWORK SYSTEM OF AMERICA Sharp Plaza, Mahwah, New Jersey