Sprint Nextel i90c manual Understanding Status Messages, 186

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International Roaming Customer Care

Call us at 1(201) 531-5202 (toll free) from your Nextel phone.

We’ll be happy to give you help, explanations and anything else you need to enjoy your Nextel service as soon as possible!

Before you contact Nextel Customer Care for service or to resolve an issue, be sure to have your Nextel Personal Telephone Number, your model number (located on your phone underneath the battery), and the ID number printed on your SIM card. You’ll want to record these numbers and keep them handy so that you can replace the battery prior to contacting Customer Care.

Understanding Status Messages

You may receive status messages under certain conditions. Before contacting Nextel Customer Care, note the message, numeric code, and the conditions under which it appeared. The following table lists and describes the status messages.

NOTE:When your phone cover is closed, the one-line display screen shows a shortened version the status messages displayed in the full-size screen. To see complete status messages, open the phone cover.

Status	Status	Message Description
Messages	Messages
(one-line	(full-screen
display)	display)
Not in Srvc.	Number Not in	The number that you entered is
	Service	not valid.
Not Avail.	User Not	The phone that you called is
	Available	either busy, out-of-coverage, or
		turned off. Please try again later.
Not Avail.	User Not	The person that you called has not
	Authorized	purchased this service.
Failed	Please Try Later	This service is temporarily not
		available. Please try again later.
Busy in Prvt.	User Busy in	The phone that you called is busy
	Private	in a Private Call.
	nextel.com

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