Customer Care | Sprint Nextel i90c manual

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•Closed-Cover Features — The external display screen and control buttons enable you to use many of your i90c phone’s features without opening the cover.

•Customization – Use the Settings, Styles, and Shortcuts features to customize your i90c phone to meet your individual needs. Personalize your main menu order, designate unique ring styles, create a set of behaviors for your phone to use in certain situations such as meetings or in the car, and more.

For more information on these and other features of the i90c phone, review this User’s Guide.

Enjoy using your i90c phone!

Customer Care

For domestic customer care issues, including billing issues, general service needs, or to order additional services, contact Nextel Customer Care.

Visit nextel.com for a variety of Customer Care services:

•Browse for information on phones, coverage, rates and other Nextel services. View and download user's guides, try out our interactive virtual products and service demos, find answers to frequently asked questions, order accessories, locate service and repair centers, upgrade phone software, send a message and more.

•For self-service on your Nextel account, click on My Account to view your account, pay your bill, add phones to your account, reset your Voice Mail password, add Wireless Web services and more.

•For online assistance, click on Contact Us to send us an email request. Our representatives are committed to assisting you. Every effort will be made to address your questions or concerns within 24 hours. Contact us to add Wireless Web and other services, change rate plans, inquire on your bill, and more.

Or, call us at 1-800-639-6111 or dial 611 from your Nextel phone.

To complement the i90c phone and Nextel Worldwide Service, Nextel has also launched International Roaming Customer Care support. When traveling outside of the U.S. and Canada, call +1 (201) 531-5202 for your Customer Care Service needs. This Customer Care number will be toll-free from your Nextel handset both domestically and internationally.

For more information about Nextel or to view this guide on our Web site, visit us on nextel.com.

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Sprint Nextel i90c manual Customer Care

Contents

@NTN9903A@ Nextel.com Table of Contents Digital Cellular Iii 155 145149 170 Index 215 Nextel.com Introduction Welcome to Nextel Customer Care Ordering Information Driving Safety TipsOrdering Information Nextel.com Driving Safety Tips Nextel.com Getting Started 90c Phone Features Cover Closed I90c Menu Tree Your home page displays I90c Icon Glossary ` IP Battery Battery Attaching the Battery Detaching the Battery Charging the Battery Battery Charging Status Turning Your i 90c Phone On/Off Enabling Security Enabling Security Receiving Over-the-Air Programming SIM Card Personal Identification Number PIN Enabling/Disabling the PIN Security FeatureSIM Card SIM Card Select Changing the PIN Entering the PINFrom the Enter SIM PIN Code screen Nextel.com Unblocking the PIN Press * * 0 5s Inserting/Removing the SIM Card Inserting SIM Card SIM card holder Removing SIM Card My Information Status Light I90 c Phone Status IndicatorStatus of Your i 90c Phone Status of Your i90c Phone Using T9 Text Input Viewing/Editing My Information Using T9 Text Input Choosing a Text Entry Mode on Wireless WebT9 Text Input Entry Modes Choosing a Text Entry Mode Choosing a Language Using Alpha Mode Using Word Mode Entering a Word Punctuation Using Symbols Mode Using Numeric Mode Nextel.com Display Essentials Display Screens Full-Sized Display Screen Opening and Closing Phone CoverOne-Line Display Screen Status Icons Status IconsIdle Screen Icon Indicates Packet Data Activity phone is Menu Icon Text Display AreaCall Information Icons Text Display Area Display Options Navigating Menus and Lists Main Menu Options Main Menu OptionsMenu Item Use to Nextel.com Phonebook Phonebook Entries and Speed Dial Numbers Phonebook Icons Voice Names Accessing Your PhonebookVoice Names About Phonebook Entries Viewing Phonebook Entries Sorting Phonebook Entries About Phonebook Entries Checking Phonebook Capacity Adding Phonebook Entries From the Phonebook screen, press q Characters long.K When you are finished, press C under Numbers do not haveL associated Speed Dial numbers Or Susan Work and record in a quiet environment Storing Numbers Fast Editing Phonebook Entries Pause Digit Entry Pause Digit EntryDeleting Phonebook Entries Press R to scroll to Delete Record or Delete Number Plus Dialing Address Book Address Book Nextel.com Digital Cellular Making Phone Calls Using Direct DialMaking Calls from the Phonebook Making Phone Calls Making Calls from the Recent Calls List Most Recent Call Using Turbo Dial Using Speed DialMaking Calls Using Voice-Activated Dialing Cover Closed Cover OpenLast Number Redial Making TTY Calls Placing International Phone Calls Special Dialing Codes Telecommunications Relay ServiceEmergency Calling Receiving a Phone Call Transferring Calls to Voice Mail Receiving a Phone Call Recent Calls Ending a Phone CallRecent Calls Icons Viewing Recent Calls Recent Calls Storing a Recent Call Number to the Phonebook Getting Detailed Information About Recent CallsCalling From the Recent Calls List Accessing Voice Notes From Recent Calls Deleting Recent Calls Call Timers Missed Calls Cover Open Hands-Free SpeakerphoneHands-Free Speakerphone Call Waiting MuteCover Closed Accepting Calls Call Waiting Declining Calls Switching Between CallsEnding the Active Call Turning Off Call Waiting Call HoldCall Hold Three-Way Calling Call Forwarding Call Forwarding Turning On Call Forwarding Turning Off Call Forwarding Setting Call Forwarding to Voice Mail Caller ID Additional Phone FeaturesCaller ID Per-Call Blocking Alternate Line ServiceDisplaying the Caller’s Name Per-Line Blocking Selecting the Alternate Line Alternate Line ServiceReceiving Calls on Your Alternate Line Call Restrictions Nextel Local Event Information Restaurant ReservationsMovie Listings and Showtimes Nextel Nextel.com Setting Up Your Voice Mail Box Nextel Voice Mail Logging Into Voice Mail Using Voice Mail Using Voice Mail Main Voice Mail Menu Playing Messages Changing Your Password Recovering Deleted MessagesSaving and Deleting Messages Recording Your Name Recording Your Active Greeting Multiple Greetings Advanced Voice Mail FeaturesAdvanced Voice Mail Features Recording Additional Greetings Greetings Schedule Selecting Your Active GreetingActivating Your Greeting Schedule Automatic Playback Changing the Playback Order of Messages Recording, Copying and Replying to Messages Delivery Options Working With Group Lists Creating Group Lists Modifying a Group List Deleting a Group List Message Forwarding Dates Time and Date ChartsHour Clock 100 101 Nextel Voice Mail Tree 102 Receiving Messages Messages103 Message Alerts 104 105 Dismissing AlertsReceiving Messages Message Center 106 Listening to a Message Later Voice Mail MessagesListening to a Message Immediately 107 Logging into Voice Mail Text and Numeric Messaging108 Viewing a Message Later Accessing New MessagesViewing a Message Immediately 109 Web Messaging on nextel.com Accessing Stored MessagesSending a Message Email Messaging Operator Assisted Messaging Nextel Two-Way MessagingNumeric Messaging 111 112 Private Call Direct ConnectNextel Direct Connect 113 Making a Private Call from the Phonebook Making a Private Call from the Keypad114 115 Making Private Calls Using Voice-Activated DialingMaking a Private Call from the Recent Calls List Private Call Receiving a Private Call 116 Placing a Call Alert from the Keypad Call AlertsStoring Private IDs Placing a Call Alert from the Phonebook Receiving Call Alerts Ready to Alert Screen118 Viewing Call Alert Date and Time Accessing the Call Alert QueueCall Alert Queue 119 Deleting a Call Alert From the Queue Sorting Call AlertsResponding to a Call Alert From the Queue 120 121 Group CallStoring a Talkgroup Group Call Making a Group Call from the Phonebook Making a Group Call from the Keypad122 Joining a Group Call Making a Group Call from the Recent Calls ListReceiving a Group Call 123 Turning Group-Silent On or Off Group-Silent Programming124 Datebook 125 Viewing Your Datebook Symbol DescriptionDatebook Icons 126 127 Viewing a WeekViewing a Day Viewing Your Datebook Viewing Today About Datebook EventsViewing Event Details 128 129 Adding New EventsAdding New Events 130 131 132 Hour before, etc 133 Editing EventsDeleting Events Editing Events Datebook Event Reminders Customizing Datebook Set Up134 Customizing Datebook Set Up 135 136 Viewing a Memo MemoAdding a New Memo 137 Deleting a Memo Editing a Memo138 About Voice Notes Voice Notes139 Recording a Voice Note Accessing Voice Notes140 Labeling a Voice Note Playing a Voice NoteAdding to a Voice Note 141 Locking/Unlocking a Voice Note Deleting Voice Notes142 143 Voice Notes MemoryVoice Notes Memory 144 Wireless Web Navigation Keys Nextel Wireless Web145 Starting the Microbrowser 146 Using Your Phone as a Modem Using Your Phone as a Modem147 148 Java Apps Accessing Java Apps149 Suspending a Running Application Installing Java AppsRunning Java Apps 150 Stopping a Running Application Downloading Custom ApplicationsResuming a Suspended Application 151 Java Apps Memory Deinstalling Java Apps152 153 Java Apps Memory 154 Customizing the i90c Phone Settings155 Main Options Ring/Vibe156 157 SettingsRing Style and Notification Type IconIndicates 158 You receive phone calls Call Setup Phone Setup159 Security Using Phone LockSetting Keypad Lock 160 Enabling and Disabling SIM PIN Setting New Passwords161 Reordering Main Menu Using Master ResetPersonalize Changing Idle Screen Options Initial Setup 163 Changing Time and Date Format 164 Setting Backlight Timer Setting Auto Redial165 Setting Text Display Adjusting Status Light166 Changing Display Language Setting ContrastSetting Scrolling 167 Setting TTY Mode Feature ResetSetting Baud Rate Master Clear Setting TTY Baud Rate 169 Service Status VoiceVolumeTkgrp Talkgroup Settings Styles 171 Creating a StyleStyles Editing a Style 172 Turning Off a Style Using the Styles Action MenuActivating a Style 173 Setting Phone Call Filtering Setting Call Filtering174 Setting Message Notification Filtering Setting Private and Group Call FilteringSetting Alert Filtering 175 Creating a Shortcut Shortcuts176 177 Using a ShortcutShortcuts Using the Shortcut Menu 178 Charging Lithium Ion Batteries AccessoriesBatteries 179 180 Additional Battery Information and InstructionsCharging Time to 100% 181 Travel ChargersTravel Chargers Carry Holster Using the Travel ChargerMulti-Voltage Travel Charger Operating Specifications Economy Travel Charger U.S. Only 183 Universal Serial Bus USBUniversal Serial Bus USB 184 185 Other Important InformationNextel Customer Care Domestic Customer Care Understanding Status Messages 186 187 Understanding Status Messages 188 Nextel Terms and Conditions of Service Nextel Terms and Conditions of Service189 190 191 192 193 194 RF Operational Characteristics Safety and General InformationRF Operational Characteristics 195 Body-worn operation Phone OperationTwo-way radio operation Antenna Care Approved Accessories 197 Electro Magnetic Interference/Compatibility Medical Devices 199 Use While DrivingMedical Devices Operational Warnings 200 201 Cleaning and Drying ConsiderationsOperational Cautions Operational Cautions 202 Accessory Safety Information 203 204 T E Limited Warranty Motorola Communication ProductsLimited Warranty Motorola Communication Products 205 II. General Provisions 206 IV. HOW to GET Warranty Service 207 VI. Patent and Software Provisions 208 209 III. HOW to GET Warranty Service 210 Patent and Software Provisions 211 212 213 Patent and Trademark InformationPatent and Trademark Information 214 Index 215 216 217 189 218 198 219 220