Data Services FAQs

How will I know when my phone is ready for data services?

Your user name (for example, bsmith001@sprint.com) will be

displayed when you access O> Settings/Tools > Settings > Phone Info > My Phone Numbers.

How do I sign in for the first time?

You are automatically signed in to access data services when you turn on your phone.

How do I know when my phone is connected to data services?

Your phone automatically connects when data service is used or an incoming message arrives. Your phone will also display the indicator after it establishes the connection.

Can I make calls and use data services at the same time?

You cannot use voice and data services simultaneously. See “Keeping Track” on page 68 for information on how your phone handles incoming calls during data sessions.

Data Services

When is my data connection active?

Your connection is active when data is being transferred. When active, the indicator flashes on your phone’s display screen.

When is my data connection dormant?

If no data is received for 10 seconds, the connection goes dormant. If no data is received for an extended period of time, the data connection will terminate.

Section 3B: Data Services

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