Service and Repairs, 203 | Sprint Nextel MOTOKRZRTM guide

Service and Repairs

Go to www.motorola.com/consumer/support, where you can select from a number of customer care options. You can also contact the Motorola Customer Support Center at 1-800-520-6403 (United States), 1-888-390-6456 (TTY/TDD United States for hearing impaired), or 1-800-461-4575 (Canada).

Warranty

Section 4B: Motorola’s Warranty

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Sprint Nextel MOTOKRZRTM manual Service and Repairs, 203

Contents

Motokrzrtm K1m by Motorola Phone User Guide Software Copyright Notice Table of Contents 2H. Using Your Phone’s Voice Services 2C. Setting Your Phone’s Security2F. Using Contacts 2G. Using the Phone’s Calendar and Tools 2L. Using Bluetooth 2I. Using the microSD Card2J. Using the Built-in Camera 2K. Using the Built-in Media Player 4B. Motorola’s Warranty 4A. Important Safety Information Welcome and thank you for choosing Sprint Welcome to Sprint Introduction PhoneGuide Iii Want to keep track of your minutes? Contacts Your Phone’s Menu On Demand Pictures & Video Music Media Player Vii Settings Time and Date Incoming Calls Viii Auto Answer Voice Guide Page Getting Started Setting Up Service Setting Up ServiceThis Section To unlock your phone, follow these easy steps Setting Up ServiceUnlocking Your Phone Determining If Your Phone Is Already Activated To set up your voicemail Setting Up Your Voicemail 888-211-4PCS Sprint PCS Account PasswordsAccount Password Voicemail Password Sprint Power Vision Password Reaching Sprint Customer Service Getting HelpReceiving Automated Invoicing Information Sprint Sprint PCS Operator ServicesTo access automated invoicing information To access Operator ServicesPage Using Your Phone Phone Basics Phone Basics Your Phone Front View of Your PhonePhone Basics Microphone Softkeys Speaker Back Key Talk Power/End Menu/OKInside View of Your Phone Earpiece Display Screen Key Functions Phone Basics Viewing the Display Screen Phone Basics Features of Your Phone Phone Basics Accessories To turn your phone on Turning Your Phone On and OffTurning Your Phone On Turning Your Phone Off Battery Capacity Using Your Phone’s Battery and Charger Installing the Battery Battery Use and MaintenanceTo install the Li-Ion battery Phone Basics Charging the Battery Removing the BatteryTo remove your battery To use the charger provided with your phone Using the Charger Help For example, if you want to see your volume settingsNavigating Through Phone Menus Selecting Menu Items Making Calls To make a call using your keypadDisplaying Your Phone Number Making and Answering Calls Dialing Options Answering a Roam Call With Call Guard Enabled Answering CallsTo answer an incoming call Ending a Call To disconnect a call when you are finishedMissed Call Notification Calling Emergency Numbers To select Emergency mode options To exit Emergency mode Enhanced 911 E911 Information In-Call Options End-of-Call Options To save a number from standby mode Saving a Phone NumberDialing and Saving Phone Numbers With Pauses To make a call using Plus Code Dialing Plus + Code DialingTo dial or save phone numbers with pauses Abbreviated Dialing Dialing From ContactsTo dial directly from a Contacts entry For Speed Dial locations 100-999 Three-Touch Dialing Using Speed DialingFor Speed Dial locations 2-9 One-Touch Dialing For Speed Dial locations 10-99 Two-Touch Dialing Selecting a Character Input Mode To change the character input modeEntering Text To enter a word using Predictive English Text Input Entering Characters Using Predictive English Text Input To enter characters by tapping the keypad Entering Characters Using Multi-Tap ModeAdding a Word to the Predictive English Database To add a word to the Predictive English Text Input database To enter numbers Entering Numbers and SymbolsTo enter symbols Characters scroll in the following order Controlling Your Phone’s Settings Controlling Your Phone’s Settings To select a ringer type for voice calls Sound SettingsRinger Types Selecting Ringer Types for Voice Calls Selecting Ringer Types for Messages Adjusting the Phone’s Volume SettingsSelecting Ringer Types for Calendar and Alarm To adjust your phone’s volume settings Key Tones To enable or disable alert soundsSelect M Settings Sounds Key Tone Alert Notification Silence All To activate Silence AllTo deactivate Silence All Changing the Backlight Time Length Display SettingsTo change the backlight setting Changing the Text Greeting To select the display screen’s menu style Press M Settings Display Foregrounds Clock TypeChanging the Phone’s Menu Style Changing the Clock Display Changing Other Display Settings To change additional display settingsPress M Settings Display To enable your phone’s Location feature Location Settings SMS Text Messages Messaging SettingsSetting Message Alerts Setting Incoming Text Message Notification To add a callback number to each sent message Auto-Signing for Text MessagesAutomatically Adding a Callback Number To add a signature to each sent message Managing Preset Messages To edit or delete a preset messageTo add a new preset message To assign a name to your SMS Voice messages Press M Messaging Settings Voice SMSSMS Voice Messages To set your SMS Voice messages to play in speakerphone No Service Airplane ModeTo set your phone to Airplane Mode Press M Settings Others Airplane Mode TTY Use With Sprint PCS Service To turn TTY Mode on or offPress M Settings Others TTY Emergency Calling Shortcuts Phone Setup OptionsCall Answer Mode To set call answer mode To assign a language for the phone’s display Calling OptionsDisplay Language To set special options to making dialing easier Press M Settings Others Voice Guide Voice GuideTo set your Voice Guide options Phone Security Setting Your Phone’s Security Setting Your Phone’s Security Accessing the Security MenuTo access the Security menu Select M Settings Security Using Your Phone’s Lock Feature Locking Your PhoneChanging the Lock Code Press M Settings KeyGuard Calling in Lock ModeTo place an outgoing call in lock mode To enable or disable KeyGuard Using Special Numbers To add or change a special numberSelect Special Numbers Select Limit Use Lock Contacts Limiting Access to ContactsTo limit access to your Contacts Limiting Use of Your Phone To limit access to your pictures and videos Limiting Web AccessLimiting Access to Pictures & Videos To limit access to the Web To limit incoming calls Limiting Outgoing CallsLimiting Incoming Calls To limit outgoing calls Erasing Data Resetting Your PhoneSelect Erase Contacts or Erase My Content To reset your phone Press M Settings Power Vision Net Guard On or Off Enabling and Disabling Sprint Power Vision ServicesTo enable or disable Sprint Power Vision services To change your Net Guard settings To update your profile Update Vision Profile Controlling Your Roaming Experience Controlling Your Roaming Experience Roaming Understanding RoamingRecognizing the Roaming Icon Roaming on Other Digital Networks To check your voicemail while roaming Checking for Voicemail Messages While Roaming Press M Settings Roaming Set Mode Setting Your Phone’s Roam ModeSet Mode To set your phone’s roam mode To place roaming calls with Call Guard on Using Call GuardPress M Settings Roaming Call Guard To turn Call Guard on or off Using Data Roam Guard Press M Settings Roaming Data Roam GuardTo turn Data Roam Guard on or off Managing Call History Managing Call History Press M Call History Viewing HistoryCall History To view a Call History entry Call History Options Making a Phone Call From Call HistoryTo place a phone call from Call History To prepend a phone number from Call History Saving a Phone Number From Call HistoryPrepending a Phone Number From Call History To save a phone number from Call History To erase Call History Erasing Call History Contacts Using Contacts About Contacts Using Contacts Press M Contacts Find Name Finding Contacts EntriesFinding Names To find Contacts entries by name To add a new Contacts entry Creating a Contacts EntryFinding Speed Dial Numbers Press M Contacts Speed Dial #s Adding a Phone Number to a Contacts Entry Changing Speed Dial NumbersTo add a phone number to an entry Select Add Picture or Assign Ringer Assigning a Ringer or Picture to an EntryTo reassign a speed dial number to another phone number To assign a ringer or picture to an entry To assign a Memo to an entry Assigning an Email Address or Web AddressAssigning a Memo To assign an email address or Web address to an entry To view your Groups Managing Your ContactsEditing a Contacts Entry To edit a Contacts entry To view a Distribution List Working With Distribution ListsTo create a Distribution List Press M Contacts Manage Contacts Add Distribution List Press M Contacts Manage Contacts Delete All Contacts Deleting All ContactsViewing Memory Status To delete all the Contacts entries stored in your phone To dial a service from standby mode using your keypad Dialing Sprint ServicesTo dial a service from your Contacts Press M Contacts Services Using the Phone’s Calendar and Tools Using Your Phone’s Calendar Using Your Phone’s ToolsUsing the Phone’s Calendar and Tools To add an event Using Your Phone’s CalendarAdding an Event to the Calendar Tools To view your scheduled events Event AlertsEvent Alert Menu Viewing Events Changing to Weekly View Going to Today’s DateErasing an Event To delete all scheduled events Erasing Old EventsErasing All Events To delete events scheduled before a specific time and date Using Your Phone’s Tools Using the Alarm ClockTo use the alarm clock To view the time in over 50 different locations Using the CalculatorUsing the World Clock To use the calculator 101 Voice Services To place a phone call to a Contacts entry Using Call Name or #Using Your Phone’s Voice Services Calling Contacts Entries To send an SMS Voice message Using Send Voice SMS Name or #Calling Phone Numbers Digit Dialing To call a number that is not stored in your Contacts To launch Text Messaging and address a message Using Send Text Name or # Using Send Picture Name or # To launch Picture Mail and address a message105 Sensitivity Setting Up Voice RecognitionUsing Choice Lists To enable or disable Choice Lists 107 To adjust the Sensitivity settingAdapting Digit Dial To adapt Digit Dial to your voice Select Settings Sound Customizing Audio PromptsTo turn audio prompts on or off 109 Adjusting Audio Prompt Speed and VolumeTo adjust the speed or volume of name playback Select Sound Name Settings Speed or Volume Lookup Name Using Go To AppTo open an application or menu using Voice Recognition Working With Voice Recognition Using Check Item To see and hear status information111 Press M Tools Voice Records Voice RecordsRecording Voice Records To create a new Voice Record To change your Voice Record maximum length and tone Changing Voice Record SettingsPlaying Voice Records To play the Voice Records you have recorded To rename, set as ringer, or delete a Voice Record Using Other Voice Record Options Using the microSD Card MicroSD Card115 Using Your Phone’s microSD Card and Adapter Using the microSD CardInserting the microSD Card 117 To insert the microSD card into your phone Viewing the microSD Card Indicator Removing the microSD CardTo remove the microSD card from your phone To transfer data from your microSD card to your PC Using the microSD AdapterTo insert the microSD card into the microSD adapter To remove the microSD card from the microSD adapter Using the microSD Card Select Format External Memory. a warning will be displayed Working With the microSD CardFormatting the microSD Card To format your microSD card Using the Built-in Camera Using the Built-in Camera Press M Pictures & Video Camera Taking PicturesCamera To take a picture Camera Options After Picture Options Setting the Self Timer To begin the Self Timer125 To use the zoom Using the Zoom To view the pictures stored My Pictures Storing PicturesMy Pictures My Picture Options Using the Built-in Camera 129 Storing Pictures In Your microSD CardTo save a picture to the microSD card Select Move to External Memory and then press M Select M Pictures & Video Camcorder Shooting VideosAfter Video Options To record a video 131 Camcorder Options Storing Your Videos My VideosTo view the videos stored in My Videos 133 My Videos Options To play a video clip stored in your microSD card Storing Videos in Your microSD CardPlaying Video Clips Stored in Your microSD card To save a video to the microSD card Select Send to recipients and press M Sending Pictures and VideosSending Pictures From My Pictures To send pictures from My Pictures To send pictures and videos from the Messaging menu Sending Videos From My VideosSending Pictures and Videos From Messaging To send videos from My Videos 137 Select M Pictures & Video Online Albums Using Sprint PCS Picture MailCreating Your Sprint PCS Picture Mail Password To create your Sprint PCS Picture Mail password To upload pictures or videos directly from your phone Visiting the Sprint PCS Picture Mail Web SiteUploading Pictures and Videos To visit the Sprint PCS Picture Mail Web site Managing Pictures Viewing Pictures and VideosSending Pictures and Videos Working With Pictures Stored Online 141 Downloading Pictures and Videos to Your Phone Sharing Albums To send an album from the Sprint PCS Picture Mail Web siteSelect Share Album name Using the Built-in Media Player Media Player143 Your Multimedia Channel Options Using the Built-in Media Player 145 To access your media player and channel listings Playing a Video or Audio Clip To select and play a media clipSelect M Media Player Multimedia FAQs Are the videos that Im viewing live videos?147 Channel 07, just press 149 How can I cancel service if I decide I dont want it? Using Bluetooth Using Bluetooth To turn Bluetooth on or off Turning Bluetooth On and OffBluetooth Status Indicators Using Bluetooth Select M Bluetooth Find Me Setting Up Your BluetoothYour Phone’s Bluetooth Name To change the default Bluetooth name 153 To pair your phone with another Bluetooth deviceSelect M Bluetooth Handsfree Paired Devices To view your phone’s Bluetooth address Waiting for PairingYour Phone’s Bluetooth Address Press M Bluetooth Find Me Sprint PCS Service Features Sprint PCS Service Features The Basics Sprint PCS Service Features The Basics Voicemail Notification Using VoicemailSetting Up Your Voicemail Sprint PCS Service Retrieving Your Voicemail Messages Using One-Touch Message AccessUsing Another Phone to Access Messages Sending an Incoming Call to Voicemail Using Expert Mode Setting Up Group ListsVoicemail Options Voicemail-to-Voicemail Message Forwarding Sprint PCS CallbackVoicemail-to-Voicemail Message Voicemail-to-Voicemail Message Reply Clearing the Message Icon Voicemail-to-Voicemail Receipt RequestExtended Absence Greeting Voicemail Menu Key 163 Using SMS Text MessagingSending a Text Message To compose an SMS Text message To reply to an SMS Text message Using Preset MessagesReplying to SMS Text Messages Text Messaging Inbox 165 Using SMS Voice MessagingActivating SMS Voice Messaging To activate SMS Voice messages To compose an SMS Voice message Playing an SMS Voice MessageComposing SMS Voice Messages To play an SMS Voice message from the main menu 167 Replying to SMS Voice MessagesTo reply to an SMS Voice message Select Voice SMS To respond to an incoming call while you’re on a call Using Caller IDTo switch back to the first caller Responding to Call Waiting Making a Three-Way Call To make a Three-Way Call169 Using Call Forwarding To activate Call ForwardingTo deactivate Call Forwarding Sprint PCS Voice Command Voice Command171 Getting Started With Sprint PCS Voice Command Sprint PCS Voice CommandIt’s Easy to Get Started 173 Creating Your Own Address Book To make a call with Sprint PCS Voice Command Making a Call With Sprint PCS Voice Command Getting Information With Sprint PCS Voice Command To access information using Sprint PCS Voice Command175 Sprint PCS Voice Command Safety and Warranty Information Important Safety Information Important Safety Information General Precautions Important Safety Information179 External Antenna Care Safety and General InformationOperational Precautions Exposure to Radio Frequency RF Energy 181 Follow Instructions to Avoid Interference ProblemsRF Energy Interference/Compatibility Product Operation Other Medical Devices Driving PrecautionsPacemakers Hearing Aids Damaged Products Operational WarningsAutomobile Air Bags Potentially Explosive Atmospheres Choking Hazards 185 Glass PartsSeizures/Blackouts Repetitive Motion Hearing Aid Compatibility 187 Battery Tips 032375o 189 Specific Absorption Rate Data Important Safety Information Information From the World Health Organization Product Registration191 Owner’s Record Phone Guide Proprietary NoticeExport Law Assurances 193 Wireless The New Recyclable Drive Safe, Call SmartSM Smart Practices While Driving 195 Motorola’s Warranty Motorola’s Warranty Products Covered Length of Coverage Warranty What Does this Warranty Cover?Products and Accessories Warranty Exclusions Software Exclusions199 What Will Motorola Do? Who Is Covered? 201 How to Obtain Warranty Service or Other Information What Other Limitations Are There? 203 Service and Repairs 204 Index Index Taking Pictures Index