Getting Help

Visit www.sprint.com

You can go online to:

⬤Access your account information

⬤Check your minutes used (depending on your Sprint PCS service plan)

⬤View and pay your bill

⬤Make your life easier by enrolling in Sprint PCS Online Billing and Automatic Payment

⬤Purchase accessories

⬤Shop for the latest Sprint PCS Phones

⬤View available Sprint PCS Service Plans and options

⬤Learn more about Sprint PCS Vision and other great products like Sprint PCS® Picture Mail, games, ringers, screen savers, and more

ReachingSprintCustomerService

You can reach Sprint Customer Service many different ways:

⬤ Dial Shift

ABC

on your phone.

⬤Sign on to your account at www.sprint.com.

⬤Call us toll-free at 1-888-211-4727(Consumer customers) or 1-888-788-4727(Business customers).

⬤Write to us at Sprint Customer Service, P.O. Box 8077, London, KY 40742.

6Section 1A: Setting Up Service

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Sprint Nextel SCP-3100 manual Getting Help, ReachingSprintCustomerService

Contents

Sprint PCS Vision Phone SCP-3100 by Sanyo Table of Contents 100 106 2I. Using Your Phone’s Built-in Camera2J. Using Sprint PCS Ready Link 121 4B. Manufacturer’s Warranty 3C. Sprint PCS Voice Command4A. Important Safety Information 3B. Sprint PCS VisionPage Welcome to Sprint Welcome and thank you for choosing Sprint Introduction Your Phone Messaging Call HistoryContacts Iii Web My Content Settings Greeting OthersDisplay Backlight Font Size List Update Sounds Sleep ModeUpdate Profile Ready Link Enable/Disable Default View Vii Viii Pictures ToolsCalendar Page Getting Started Setting Up Service Setting Up ServiceThis Section UnlockingYourPhone DeterminingifYourPhoneisAlreadyActivatedTounlockyourphone,followtheseeasysteps Tosetupyourvoicemail Setting UpYour VoicemailVoicemailPasscode Account Password VoicemailPassword SprintPCS AccountPasswordsSprintPCSVisionPassword You can reach Sprint Customer Service many different ways ReachingSprintCustomerServiceGetting Help Sprint411 ToaccessautomatedinvoicinginformationReceivingAutomatedInvoicingInformation Press GHI ToaccessSprintPCSOperatorServices SprintPCSOperatorServicesPress Your Phone Your Phone The Basics Your Phone The Basics Front View of Your Phone Phone Basics Key Functions Earpiece lets you hear the caller and automated prompts Can mute the ringer when receiving incoming calls by Your Phone The Basics Viewing the Display Screen Your Phone The Basics Features of Your Phone Your Phone The Basics TurningYourPhoneOff TurningYour Phone On and OffTurningYourPhoneOn Toturnyourphoneon UsingYour Phone’s Batteryand Charger BatteryCapacity ToinstalltheLi-Ionbattery InstallingtheBatteryRemovingtheBattery Toremoveyourbattery UsingtheCharger ChargingtheBatteryTousethetravelchargerprovidedwithyourphone Phone Basics NavigatingThrough Phone Menus SelectingMenuItems Togotothepreviousmenu DisplayingYour Phone NumberBackingUpWithinaMenu Toreturntostandbymode Making and Answering Calls TomakeacallusingyourkeypadMaking Calls Dialing Options Toplaceacallwiththeflipclosed Toansweranincomingcallwiththeflipopen Answering CallsToansweranincomingcallwiththeflipclosed AnswerSpeaker to answer the call in speakerphone mode ToansweracallwhenyouareroamingandCallGuardisenabled AnsweringaRoamCallWithCallGuardEnabledSettingAnsweronHold TosetAnsweronHold ChangingtheRingerVolume UsingtheSpeakerphoneEndingaCall Missed Call Notification AdjustingVolumeDuringaConversationMutingaCall Your phone is locked or your account is restricted Calling Emergency NumbersYou can place calls to 911 dial Wxyz ToexitEmergencymode ToselectEmergencymodeoptions In-Call Options Mute or Unmute to mute or reactivate your phone’s microphone Savinga Phone Number End-of-Call OptionsTosaveanumberfromstandbymode Dialing and Saving Phone Numbers With Pauses Finding a Phone NumberTofindaphonenumber Plus + Code Dialing TomakeacallusingPlusCodeDialingTodialorsavephonenumberswithpauses TodialdirectlyfromaContactsentry Using Speed DialingDialing Fromthe ContactsList Select ContactsFind/AddEntry ToplaceacallusingPh.BookMatchAbbreviatedDialing Using Abbreviated DialingTousespeeddialforSprintPCSReadyLinkcalls Selectinga Character InputMode EnteringTextTochangethecharacterinputmode Entering Characters Using T9TextInput ToenterawordusingT9TextInput ToaddawordtotheT9TextInputdatabase Select SettingsOthersTextEntryMyWordsAddingaWordtotheT9Database Toeditorerasethewordsyouhaveadded TocustomizetheT9Settings CustomizingtheT9SettingsSettingtheDefaultInputMode Tosetthedefaultinputmode EnteringCharacters Using AlphabetMode I Í I í B c B CÉ F É f Ñ o ó Toenterpresetmessages Entering Numbers, Symbols, Smileys and Preset MessagesToentersymbols Toenternumbers Controlling Your Phone’s Settings Controlling Your Phone’s Settings RingerTypes Sound SettingsYour Phone’s Settings SelectingRingerTypesforVoiceCalls Toselectaringertypeformessages SelectingRingerTypesforMessagesSelectingRingerTypesforSprintPCSReadyLinkCalls ToselectaringertypeforSprintPCSReadyLinkcalls Tosetastart-up/power-offtone Setting a Start-up/Power-offToneToselectaringertypeforvoicemailorcalendar/alarm Selecting aTone Length Setting Up Key Press Echo UsingVoice PromptAdjusting the Phone’s VolumeSettings Alert Notification ToadjusttheearpieceorspeakervolumeToadjusttheapplicationvolume Tosetalerts ToactivateSilenceAll Silence AllTodeactivateSilenceAll Changing the TextGreeting Display SettingsChanging the BacklightTime Length Changing the Display for Area Name Changing the Display Screen AnimationChanging the Display for Incoming Calls Tochangetheanimationdisplay Changing the Phone’s Menu Style Toadjustthedisplay’scontrastChanging the Contrast Tosetyourareanamedisplay Tosettheclock/calendardisplayforstandbymode Changing the Clock/Calendar Display for Standby ModeChanging theTextFontSize To change the text input font Sleep Mode Setting Return to Standby ModeChanging the Background Location Settings Toenableyourphone’sLocationfeature DisplayingPop-upMessages Messaging SettingsTodisplaymessagenotificationdisplay Toeditapresetmessage ManagingPresetMessagesSettingaCallbackNumber Tochangethelanguageofthepresetmessages Toaddacustomizedsignaturetoeachsentmessage SettingDraftsAlertAddingaCustomizedSignature TosetDraftsAlert Airplane Mode TosetyourphonetoAirplaneMode TTY UseWith SprintPCS Service ToturnTTY modeonoroff Toassignyourshortcutkey Phone Setup OptionsShortcutMy Favorites Toedittheshortcutname Toassignalanguageforthephone’sdisplay Auto-Answer ModeSetting the CurrentTime Display Language Select SettingsOthersOpen/CloseFlip Setting the Open/Close Flip OptionToactivatetheOpenFlipfeature ToactivatetheCloseFlipfeature Setting the Side Key Guard Setting Any Key AnswerSettingTextEntry Options Select SettingsOthersAbbrev.Dial Select Ph.BookMatch Setting Abbreviated DialingToactivatethePh.BookMatchfeature ToactivatethePrependfeature Toconnecttheheadset Setting HeadsetModeSelect SettingsOthersHeadsetMode Simply plug the headset into your phone’s headset jack Setting Your Phone’s Security UsingYour Phone’s Lock Feature Accessing the Security MenuLockingYour Phone Locking the Pictures Menu Lock ServicesUnlockingYour Phone Changingthe Lock Code Toplaceanoutgoingcallinlockmode Calling in Lock ModeRestricting Calls Torestrictcalls Toaddorreplaceaspecialnumber Using Special NumbersErasingthe Contacts List ToeraseallthenamesandphonenumbersinyourContacts ToresetyourPictureMailaccount ErasingMy ContentResettingYour Picture Mail Account Toerasealldownloads Toresetyourphone ResettingYour PhoneSelect ResetPhone Toactivatethisfeature,thefollowingpresettingisrequired Resetting and LockingYour Phone Through SMSSelect OthersFoundMeReset/LockEnable ToenableSprintPCSVisionservices Enabling and Disabling SprintPCSVision ServicesTodisableSprintPCSVisionservices Changing the Passcode Controlling Your Roaming Experience Controlling Your Roaming Experience RecognizingtheRoamingIconontheDisplayScreen Understanding RoamingRoamingonOtherDigitalNetworks RoamingonAnalogNetworks CheckingforVoicemailMessagesWhileRoaming Tocheckyourvoicemailwhileroaming Select SettingsRoamingSetMode SettingYour Phone’s Roam ModeSet Mode Tosetyourphone’sroammode ToturnCallGuardonoroff Using Call GuardSelect SettingsRoamingCallGuard ToplaceroamingcallswithCallGuardon ToanswerincomingroamingcallswithCallGuardon Managing Call History ToviewaCallHistoryentry Viewing HistoryManaging Call History Call History Options ToplaceacallfromCallHistory Making a Call FromCall HistoryCallSpeakerOn Select CallHistoryOutgoing, Incoming or Missed TosaveaphonenumberfromCallHistorySelect SavePhone# ToprependaphonenumberfromCallHistory Prepending a Phone NumberFrom Call HistoryErasingCall History ToeraseCallHistory Using Contacts FindingContacts Entries Addinga New Contacts EntryFindingNames TofindSprintPCSReadyLinkentries FindingSpeedDialNumbersFindingVoiceDialNumbers Select ContactsSpeedDial#s Contacts Entry Options AddingaPhoneNumbertoaContactsEntry Toaddaphonenumbertoanentry Tomakechangestoanentry Editing a ContactsEntryErasing a Contacts Entry From the List Toeraseaselectedentry Toassignaspeeddialnumber AssigningSpeed Dial Numbers101 Assigning an Image to a Contacts Entry MyContent, GetNew, InCamera, or SavedtoPhone and pressToassignanimageforanentry Scroll down to Ringer and press Selecting a Ringer Type for an EntryToselectaringertypeforanentry Press Save left softkey to save the ringer type Select SetSecret SecretContacts EntriesTomakeanentrysecret Tomakeanentrypublic Todialaservicefromstandbymodeusingyourkeypad Dialing SprintPCS ServicesTodialaservicefromyourContacts 105 Using the Phone’s Calendar and Tools Using the Phone’s Calendar and Tools DisplayingYour Calendar UsingYour Phone’s CalendarAdding an Eventto the Calendar Event Alert Menu Event AlertsPress Save left softkey to schedule the event Toviewyourscheduledevents Viewing EventsTorespondtoaneventalert 109 Going toYour Desired Date Editing an EventErasing a Day’s Events Deleting Scheduled Events Setting HolidaysDeleting All Scheduled Events Call Alarm Menu Using the Call Alarm FeatureAdding a Call Alarm to the Calendar Toaddacallalarmtothecalendar Otherwaysofrespondingtoacallalarminclude TorespondtoacallalarmTocallthephonenumberattimeofcallalarmnotification Press or to dial the phone number if applicable Viewing theTo Do List Using theTo Do ListAddingTo Do ListItems EditingTo Do ListItems ToaddyourToDoListitemtothecalendar Adding aTo Do ListItem to the CalendarDeleting Items From theTo Do List TodeleteToDoListitems Press Done left softkey to save the alarm settings UsingYour Phone’s Alarm ClockTousethealarmclock Tostopthealarm UsingYour Phone’sTools Using the StopWatch Tousethecalculator Using the CalculatorWorld Clock Toviewthetimein38differentlocations Select ToolsUpdatePhone TorespondtoanautomaticupdaterequestTomanuallyupdateyourphonethroughtheToolsmenu UpdatingYour Phone Personal Information Management Using Your Phone’s Voice Services 121 Making a Call Using Voice-Activated Dialing Using Voice-Activated DialingProgrammingVoice DialTags To review voice dial tags ReviewingVoice DialTagsErasing AllVoice DialTags Toeraseallvoicedialtags Managing Voice Memos Recording Voice Memos To play the voice memos you have recorded ReviewingVoice MemosErasingVoice Memos To erase an individual voice memo Activating Screen Call Setting Up Screen CallTo start Screen Call when you have incoming calls Toeraseallvoicememos To select a Screen Call announcement Selecting an Announcementfor Screen CallRecordingYour Name for a Pre-Recorded Announcement Torecordyourname To record an announcement Recording a Customized AnnouncementReviewing an Announcement To review an announcement To erase an announcement Erasing an Announcement129 Using Your Phone’s Built-in Camera Using Your Phone’s Built-in Camera Totakeapicturewiththephoneopen Taking Pictures131 Totakeapicturewiththephoneclosed TocreateyourSprintPCSPictureMailpassword CreatingYour SprintPCS Picture MailPassword133 Camera Mode Options KeyGuidance to view key functions in camera mode SettingtheSelf-Timer UsingtheZoom Selecting Camera Settings Toselectyourcamerasettings CameraIconIndication ViewingYour Camera’s Status Area DisplayCameraStatusArea 137 Camera Folder Options Storing PicturesCamera Folder ToreviewyourstoredpicturesintheInCamerafolder 139 Using Your Phone’s Built-in Camera ExpandedView From the In Camera Folder ThumbnailView From the In Camera Folder141 To save a picture to the Saved to Phone folder Saved to Phone FolderTo view pictures stored in the Saved to Phone folder ThumbnailView From the Saved to Phone Folder Saved to Phone Folder Options143 TosendpicturesfromtheInCamerafolder Sending Sprint PCS Picture MailSendingPictures From the In Camera Folder Select Recipients 145 Sending Pictures From Messaging TosendpicturesfromtheMessagingmenu Managing SprintPCS Picture Mail Using the SprintPCS Picture Mail Web siteToaccesstheSprintPCSPictureMailWebsite 147 Managing Online Pictures FromYour Phone Toviewyouronlinepicturesfromyourphone Touploadpictures Uploading PicturesDownloadingYour Online Pictures 149 Select RecipientsOnlineAddr.Book TosendpicturesusingtheonlineAddress BookSending Online SprintPCS Picture Mail Tosendanalbumfromtheonlinepicturesmenu ToaccessyouronlinePictureoptionsfromyourphone Accessing Online Picture Options FromYour Phone151 ToaccessyouronlineAlbumsoptionsfromyourphone Using Sprint PCS Ready Link 153 ToenableordisableSprintPCSReadyLinkmode Setting SprintPCS Ready Link ModeUsing Sprint PCS Ready Link Ready Link Call Alerts PreparingYour Phone for SprintPCS Ready Link Service155 SprintPCSReadyLinkMainScreen MainLCDDisplayduringaReadyLinkCallSprintPCSReadyLinkIn-CallScreen Selecting a Ready Link Contacts List Making and Receiving a SprintPCS Ready Link CallDisplaying the SprintPCS Ready Link List 157 Press R-Linkleft softkey or press Makinga SprintPCS Ready Link Call One-to-One CallToplaceaSprintPCSReadyLinkcallbyselectingacontact To take the floor and speak ToplaceaSprintPCSReadyLinkGroupcall When you are finished, pressMaking a SprintPCS Ready Link Call Group Call 159 Making a SprintPCS Ready Link Call by Entering a Number ToplaceaSprintPCSReadyLinkcallbyenteringanumber TodisplaytheMissedReadyLinkCalllog Missed Call Notification for SprintPCS Ready Link CallsTocallthelastMissedSprintPCSReadyLinkcall 161 Receivinga SprintPCS Ready Link Call ToreceiveaSprintPCSReadyLinkcall SprintPCS Ready Link Options 163 Copying an Entry toYour Personal Listor Personal Group List TocopyanentryfromtheSprintPCSReadyLinkList Tosavethenumberfromtheendcalldisplay Saving a SprintPCS Ready Link NumberFinding an Entry in the SprintPCS Ready Link List TofindaSprintPCSReadyLinkentry ToaddanewSprintPCSReadyLinkcontact Adding a New ContacttoYour Personal ListYou can store a total of 200 entries in the Personal Lists Select GotoPersonalListAddContact Select GotoPersonalGroupsAddGroup Adding a New Group toYour Personal Group ListToaddanewSprintPCSReadyLinkgroupentry 167 Editing a ContactinYour Personal List ToeditaPersonalListcontact Toeditagroup Editing a Group inYour Personal Group List169 Toeraseacontactoragroup ErasingReady Link ListEntriesErasing an Entry inYour Personal Listor Personal Group List EraseGroupappearswhenyouselect PersonalGroups Updating the Company Listand Personal List Select SettingsReadyLinkListUpdateErasing a SprintPCS Ready Link List ToeraseaSprintPCSReadyLinkList ToassignSpeedDialingforSprintPCSReadyLinkentries Assigning Speed Dialing for SprintPCS Ready Link EntriesTouseSpeedDialforaSprintPCSReadyLinkentry TorestarttheSprintPCSReadyLinkservice Restarting the SprintPCS Ready Link ServiceSetting Ready Link Guard TosettheReadyLinkGuard Select SettingsReadyLinkSpeakerphoneOn or Off Setting an AlertNotification for SprintPCS Ready Link CallsSetting the Speakerphone for SprintPCS Ready Link Calls TosetalertsforSprintPCSReadyLinkcalls ToselectthedefaultviewoftheSprintPCSReadyLinkList Setting the DefaultView of the SprintPCS Ready Link ListSetting the Floor Display of the SprintPCS Ready Link Calls Toselectthefloordisplay 176 Sprint PCS Service Features Sprint PCS Service Features Basics Sprint PCS Service Features The Basics Setting UpYourVoicemail UsingVoicemail179 To call your voicemail Voicemail NotificationNewVoicemail Message Alerts Press or Call leftsoftkey Press and hold . Your phone will dial your voicemail box UsingOne-TouchMessageAccessRetrievingYourVoicemail Messages 181 VoicemailButtonGuide UsingExpertModeVoicemail Options ToturnExpertModeonoroff Voicemail-to-VoicemailMessage SettingUpGroupDistributionListsSprintPCSCallback 183 Voicemail-to-VoicemailMessageForwarding Voicemail-to-VoicemailMessageReplyVoicemail-to-VoicemailReceiptRequest DisplayingYourVoicemail Details Clearing the Message IconExtendedAbsenceGreeting Voicemail Menu Key New Messages Using SMSTextMessaging187 Select Messaging Displaying an SMSTextMessageTodisplayanSMStextmessagefromthemainmenu Select the message you want to see and press Select MessagingSendMessageText Composing and Sending SMSTextMessagesTocomposeandsendanSMSTextmessage 189 ToresetPresetmessages Editing PresetCanned MessagesToeditPresetmessages Message Options Message ListOptions 191 Message Details Options Prepending a Phone Number From a Message ToadjustthedisplayfontsizeChanging the Display FontSize of a Message Toaddaprefixtoaphonenumber Select MessagingTextMsgsOptions right softkey CreateFolder Message FoldersToaddanewfolder Toeditafolder Toeraseselectedmessages Erasing MessagesToeraseanindividualmessage From the folder list display, press Options right softkey Using Caller ID Press Shift Torespondtoanincomingcallwhileyou’reonacall ToswitchbacktothefirstcallerResponding to CallWaiting Press again Making aThree-Way Call TomakeaThree-WayCall TodeactivateCallForwarding Using Call ForwardingToactivateCallForwarding Press . You will hear a tone to confirm the deactivation Sprint PCS Vision Sprint PCS Vision SprintPCSVision Applications 201 Getting StartedWith SprintPCSVision ToupdateyourusernameSelect SettingsPCSVisionUpdateProfile Your User Name FindingYourUserName Launchinga SprintPCSVision ConnectionSprint PCSVision Home Net Guard TochangeyourNetGuardsettingsSelect SettingsPCSVisionNetGuard and choose an option Onto activate the Net Guard Off to deactivate the Net Guard SprintPCSVision Connection Status and Indicators 205 Softkeys Navigating theWebScrolling GoingBack SelectingGoingHome SprintPCS Messaging Accessing MessagingMessageTypes Select MessagingIM&Email Accessing SprintPCS MailToaccessSprintPCSMailfromyourphone 209 Toaccessemailprovidersfromyourphone AccessingAdditionalEmailProvidersViewingSprintPCSPictureMail Toselecttheinformationyouwanttosendtoyourphone SigningUpforUpdatesSelect Inbox Select your desired picture message and press Log on to the Internet from your computer Toaccessinstantmessagingclientsfromyourphone AccessingInstantMessagingInstantMessaging Select Chat&Dating AccessingWirelessChatroomsToaccessachatroomfromthebrowser Topostamessage ToaccesstheSprintPCSVisiondownloadmenus AccessingtheMyContentMenusSelect MyContent Todownloadaselecteditem SelectinganItemtoDownloadDownloadinganItem 215 UsingMyContentManager ToaccessMyContentManager TodownloadpurchasedcontentfromMyContentManager 217 Web Using the Browser MenuExploring the Web Toopenthebrowsermenu OpeningtheBrowserMenu219 CreatingaBookmark AccessingaBookmarkToaccessabookmark Tocreateabookmark Toeditabookmark EditingaBookmarkDeletingaBookmark Todeleteabookmark RestartingtheWebBrowser GoingtoaSpecificWebsiteReloadingaWebPage ToreloadrefreshaWebpage SendingaWebPage AdjustingtheBrowserSoundVolumeToadjustthebrowsersoundvolume TosendaWebpage SettingUpaDataConnectionWithYourPC UsingYour Phone as a ModemTosetupyourphone-to-PCdataconnection 225 HowdoIsigninforthefirsttime? SprintPCSVision FAQsCanImakecallsanduseSprintPCS Visionservicesatthe sametime? Whenismydataconnectionactive? Whenismydataconnectiondormant? CanIsignoutofdataservices?227 This section outlines the Sprint PCSVoice Command service Sprint PCS Voice CommandSprint PCS Voice Command To contact Sprint Customer Getting StartedWith SprintPCS Voice CommandIt’sEasytoGetStarted 229 CreatingYour Own Address Book TomakeacallwithSprintPCSVoiceCommand 231 ToaccessinformationusingSprintPCSVoiceCommand Accessing Information Using Sprint PCSVoice CommandPress Shift Safety and Warranty Information Important Safety Information Important Safety Information Important Safety Information General PrecautionsMaintaining Safe Use of and Access to Your Phone DoNotRelyonYourPhoneforEmergencyCalls UsingYourPhoneNearOtherElectronicDevices UsingYourPhoneWhileDrivingFollowingSafetyGuidelines TurningOffYourPhoneBeforeFlying TurningOffYourPhoneinDangerousAreas RestrictingChildren’sAccesstoYourPhone237 UsingYour Phone With a Hearing Aid Device ProtectingYourBattery Caring for the BatterySelect Settings Display Backlight 239 DisposalofLithiumIonLi-IonBatteries KnowingRadiofrequencySafetyRadiofrequency RF Energy UnderstandingHowYourPhoneOperates AMPSmodePart22 SpecificAbsorptionRateSARforWirelessPhonesBody-WornOperation CellularCDMAmodePart22 FCCRadiofrequencyEmission Owner’s RecordPhone Guide Proprietary Notice PCSCDMAmodePart24 Manufacturer’sWarranty Manufacturer’s WarrantyWarranty 243 CustomerLimitedWarranty Manufacturer’s WarrantyWarranty Warranty 245 Warranty 247 248 Index Index Index Index Index Index