Troubleshooting guide 53

 

 

 

Problem

Possible Cause

Recommended Action

 

 

 

Printer does not feed paper

Jamming paper.

Remove all paper from the

properly.

 

printer and then reload it.

 

 

 

 

The printer is not set up

Set up the printer for the

 

correctly for the thickness of

paper thickness you are

 

paper being used.

using. See “Adjusting for

 

 

paper thickness” on

 

 

page 42.

 

 

 

Line spacing is incorrect.

Jamming paper.

Set up the printer for the

 

 

paper thickness you are

 

 

using. See “Adjusting for

 

 

paper thickness” on

 

 

page 42.

 

 

 

 

The line spacing or leading

Choose a different line

 

selected in your application

spacing or leading setting

 

program is wrong.

from your application.

 

 

 

 

Auto line feed with carriage

Use the EDS Mode to

 

return is enabled.

disable auto line feed with

 

 

carriage return. See “Switch

 

 

4: Auto LF with CR” on

 

 

page 32.

 

 

 

Lines print over each other.

Auto line feed with carriage

Use the EDS Mode to

 

return is disabled.

enable auto line feed with

 

 

carriage return. See “Switch

 

 

4: Auto LF with CR” on

 

 

page 32.

 

 

 

 

Jamming paper.

Set up the printer for the

 

 

paper thickness you are

 

 

using. See “Adjusting for

 

 

paper thickness” on

 

 

page 42.

 

 

 

Page 59
Image 59
Star Micronics LC-1021 user manual Troubleshooting guide