56Optional Accessories

Problem

Possible Cause

Recommended Action

 

 

 

Left margin moves to the

The paper is not loaded

Remove all paper from the

right during printing.

correctly, causing the print

printer and reload it. Try

 

head to jam.

printing again.

 

 

 

 

The ribbon cassette is not

Make sure that the ribbon

 

installed correctly, causing

cassette is installed

 

the print head to jam.

correctly. See “Installing the

 

 

ribbon cassette” on page 6.

 

 

 

 

The printer is not set up

Set up the printer for the

 

correctly for the thickness of

paper thickness you are

 

paper being used.

using. See “Adjusting for

 

 

paper thickness” on

 

 

page 42.

 

 

 

 

Inappropriate settings are

Choose different settings in

 

selected by your application

your application.

 

program.

 

 

 

 

 

Static electricity caused by

Make sure that the printer is

 

interference from nearby

not too close to any devices

 

electrical devices or by low-

with electric motors or try to

 

level humidity is affecting

raise the humidity level.

 

printer operation.

 

 

 

 

Some characters are printed

Static electricity caused by

Make sure that the printer is

incorrectly.

interference from nearby

not too close to any devices

 

electrical devices or by low-

with electric motors or try to

 

level humidity is affecting

raise the humidity level.

 

printer operation.

 

 

 

 

 

Inappropriate settings are

Choose different settings in

 

selected by your application

your application.

 

program.

 

 

 

 

 

Wires are missing from the

Return the printer to your

 

print head.

dealer for repair.

 

 

 

Page 62
Image 62
Star Micronics LC-1021 user manual Left margin moves to Paper is not loaded