54 Optional Accessories

Problem

Possible Cause

Recommended Action

 

 

 

Incorrect number of lines are

Auto line feed with carriage

Use the EDS Mode to

printed on the page.

return is enabled.

disable auto line feed with

 

 

carriage return. See “Switch

 

 

4: Auto LF with CR” on

 

 

page 32 .

 

 

 

 

The line spacing or leading

Choose a different line

 

selected by your application

spacing or leading setting

 

program is wrong.

from your application.

 

 

 

 

Dot adjustment is not

See “Adjusting the dot

 

correct.

alignment” on page 51.

 

 

 

Text and graphics are

The ribbon is worn out or

Replace the ribbon with a

malformed.

“used up.”

new one.

Print quality is poor.

 

 

The printer is not set up

Set up the printer for the

 

 

correctly for the thickness of

paper thickness you are

 

paper being used.

using. See “Adjusting for

 

 

paper thickness” on

 

 

page 42.

 

 

 

 

The printer is not in the Multi-

Use the EDS Mode to enter

 

part Mode when printing on

the Multi-part Mode. See

 

multi-part forms with an

“Switch 6: Multi-Part Mode”

 

original and three to four

on page 32.

 

copies.

 

 

 

 

 

The print head is damaged.

Return the printer to your

 

 

dealer for repair.

 

 

 

Forms are smudged.

The printer is not set up

Set up the printer for the

 

correctly for the thickness of

paper thickness you are

Printing is too dark.

paper being used.

using. See “Adjusting for

 

 

paper thickness” on

 

 

page 42.

 

 

 

 

The ribbon is jammed,

Make sure that the ribbon

 

twisted, or not set correctly

cassette is installed

 

between the print head and

correctly. See “Installing the

 

the print head shield.

ribbon cassette” on page 6.

 

 

 

 

Print head shield is damaged

Return it to your dealer for

 

or missing.

repair.

 

 

 

Page 60
Image 60
Star Micronics LC-1021 user manual Printed on Return is enabled